Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
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Francisco Santos

Bishops Stortford,England

Summary

Ambitious professional with a strong commitment to continuous learning and personal development. Experience studying in the United Kingdom while balancing work responsibilities has fostered independence and adaptability. Passionate about international security and humanitarian affairs, focusing on supporting displaced and vulnerable populations.

Overview

6
6
years of professional experience

Work history

Driver and Damage checker

Sixt
Stansted Mountfitchet, Essex
01.2025 - 03.2025

• Delivered vehicles to customers across the United Kingdom, ensuring timely and efficient service while maintaining high quality and customer satisfaction standards.

•Demonstrated excellent knowledge of local routes and shortcuts via diligent planning.

• Developed strong attention to detail by checking vehicles for damage before delivery, ensuring customer satisfaction and minimizing returns.

Anti-destitution team volunteer

Nottingham and Nottinghamshire Refugee Forum
Nottingham, West Midlands
01.2023 - 09.2023

• Worked as a receptionist, providing information and guiding the customers through the services and departments

• Managed and distributed food bank products, ensuring efficient support to individuals and families.

• I also worked as a Spanish interpreter several times, mainly helping people from Latin America.

Research volunteer

Student Legal Advice Centre
Derby, Derbyshire
12.2022 - 06.2023

• Contributed to a collaborative project between the University of Derby and the Syrian Legal Development Program (SLDP), an international NGO.

• Collected and analysed legislation from key international treaties relevant to the Syrian conflict.

• Conducted in-depth research on human rights violations in Syria, supporting advocacy and legal analysis.

• Gained a solid understanding of international law and human rights through research and legal examination.

• Collaborated with other volunteers, fostering a harmonious working environment conducive to productive research work.

Warehouse operative

Marks and Spencer
Castle Donington, Leicestershire
10.2018 - 12.2022

• Worked in the packing and dispatch departments, ensuring accurate and timely preparation of orders.

• Assisted with warehouse maintenance, contributing to a clean and organized working environment.

• Handled incoming orders by receiving and verifying contents against accompanying documentation.

Education

Bachelor of Arts - International Relations and Diplomacy

University of Derby
Derby
09.2019 - 06.2023

Master of Arts - Intelligence and International Security

King's College London
London
09.2024 -

Skills

  • Leadership
  • Conflict mediation
  • Problem-Solving
  • Written and verbal communication
  • Report Elaboration
  • Creativity
  • Emotional Intelligence
  • IBM SPSS
  • Microsoft Office package
  • OSINT tools

Languages

English
Proficient (C2)
Portuguese
Proficient (C2)
Spanish
Upper intermediate (B2)
French
Elementary (A2)
Arabic
Beginner (A1)

References

References available upon request.

Timeline

Driver and Damage checker

Sixt
01.2025 - 03.2025

Master of Arts - Intelligence and International Security

King's College London
09.2024 -

Anti-destitution team volunteer

Nottingham and Nottinghamshire Refugee Forum
01.2023 - 09.2023

Research volunteer

Student Legal Advice Centre
12.2022 - 06.2023

Bachelor of Arts - International Relations and Diplomacy

University of Derby
09.2019 - 06.2023

Warehouse operative

Marks and Spencer
10.2018 - 12.2022
Francisco Santos