Francis Paz de Reynolds
Aberdare,Rhondda Cynon Taf
Summary
Results-driven Electronic Engineering professional with expertise in leadership and project management. Successfully led teams in delivering complex projects on time and within budget across various sectors. Transitioning into cybersecurity, with a focus on emerging threats. Proven analytical and problem-solving skills contribute to strategic initiatives and organizational success.
Overview
26
26
years of professional experience
7
7
years of post-secondary education
1
1
Certificate
Work history
Production Operator
Cyden Ltd
Swansea, City and County of Swansea
06.2025 - 01.2026
- Expertise in precision assembly of mechanical and electronic components, consistently achieving stringent tolerances and quality standards in high-volume production environments.
- Demonstrated proficiency in streamlining workflow efficiency, collaborating with cross-functional teams to minimise downtime and boost productivity.
- Proficient in interpreting technical drawings and operating hand/power tools, guaranteeing precise assembly and compliance with safety protocols.
- Practical expertise in automated assembly lines, facilitating seamless operation and rapid troubleshooting to reduce production delays.
- Recognised potential issues during production process, averting unnecessary downtimes.
- Oversaw machine outputs, guaranteeing optimal performance consistently.
- Facilitated adherence to safety standards, resulting in reduced workplace accidents.
- Managed high-volume production orders while ensuring consistent quality control measures.
Warehouse Operative
GAP Personnel
Hirwaun, Rhondda Cynon Taf
05.2022 - 11.2023
- Facilitating accurate and efficient handling of goods, encompassing receiving, storing, picking, packing, and shipping products while upholding high standards of accuracy and efficiency.
- Collaborated on stock checking routines, provided accurate inventory updates.
- Categorised materials into designated sections ensuring easy access and organisation
- Upheld safety regulations through rigorous enforcement of company policies.
- Streamlined disposal of waste materials to ensure compliance with regulations.
Maintained clean working environment to enhance safety and productivity. - Organised orders for prompt dispatch to customers and retail outlets.
- Maintained exceptional cleanliness standards by consistently sanitising warehouse equipment.
- Sustained 100% compliance with health and safety, enhancing production targets by 10% through collaboration and optimised workflows.
Fulfilment Associate
Amazon / Adecco
Swansea, City and County of Swansea
08.2020 - 04.2022
- Executed order processes to ensure accurate and timely customer order fulfilment.
Conducted quality control checks to maintain product standards.
Supported various departments by managing customer returns effectively.
Participated in continuous improvement initiatives to enhance operational efficiency. - Recorded shipping details accurately facilitating efficient tracking and tracing of parcels.
- Facilitated teamwork to enhance workflow operations.
- Selected items from warehouse promptly to ensure timely deliveries.
- Enhanced order accuracy through meticulous attention to detail during packing process.
- Managed customer returns with professionalism, upholding brand reputation.
- Cultivated structured workspace, enhancing productivity among colleagues.
- Regularly surpassed daily production targets, achieving rank of 12th among over 1,200 workers.
Plant Operations Manager
Aserradero Taguanes
Tinaquillo, Cojedes
07.2011 - 03.2018
- Supervising daily operations, managing production schedules, guaranteeing compliance with safety and environmental regulations, ensuring a safe workplace, and directing plant workforce.
- Streamlined production processes, minimised costs, enhanced overall performance, supervised inventory and supply chain management, ensured timely availability of raw materials and finished products.
- Delivered friendly, efficient customer service while navigating challenging situations with poise.
- Employed critical thinking to analyse problems, assess solutions, and reach decisions.
- Provided outstanding customer service through active listening to concerns and addressing inquiries.
- Elevated overall performance by 18% via production process optimisation and automation, achieving cost reduction strategies that curtailed machinery downtime by 20%. Promoted a safe workplace through rigorous compliance with regulations and cultivated a safety-first culture, cutting incidents by 12%.
COO and Co-Founder
Transportes Paz-Reynolds
Valencia, Carabobo
02.2006 - 07.2011
- Ensure the smooth and efficient operation of the company's day-to-day activities, includes overseeing logistics, managing the supply chain, optimising routes, and ensuring the timely and safe delivery of goods and services.
- Accountable for implementing and maintaining operational policies, driving continuous improvement initiatives, and aligning the company's functions with its strategic goals.
- Guaranteed adherence to regulatory standards through implementation of rigorous protocols, defining key performance indicators for assessing operational success.
- Cultivated professional relationships with business partners, shareholders, and authorities to foster trust, rapport, and reliability.
- Developed business plans to optimise growth and reduce costs for company and to enhance market presence.
- Sustained agile, responsible organisation with continuous revenue growth by analysing industry forecasts, refining budgets and optimising marketing strategies.
In-Country Warranty Manager
Kia Motors
Mariara, Aragua
01.2004 - 01.2006
- Directed policy management and optimisation across all regions, while executing extensive data analysis to identify trends, improve claim processing, and deliver comprehensive reports to senior management.
- Partnered with sales, quality control, and legal departments to facilitate seamless operations and uphold regulatory compliance while formulating and overseeing service budgets to maintain cost-effectiveness and high service standards.
- Enhanced business operations by strategically delegating priorities based on staff capabilities.
- Organised financial and operational data to enhance annual budgeting and planning
- Developed and executed training programmes to enhance staff capabilities in alignment with business objectives and resulting in better customer service.
- Analysed issues impacting group operations, compiled reports and facilitated problem resolution.
- Defined precise budgets and implemented cost control strategies to achieve objectives.
- Formulated organisational policies to enhance administrative oversight and strengthen internal controls.
- Spearheaded nationwide digital system implementation, enhancing claim efficiency by 20%.
Developed and executed customer service strategies, improving satisfaction scores by 30%.
Introduced cost-effective measures, reducing costs by 15% while maintaining service quality.
Warranty Analyst (National Level)
Kia Motors
Mariara, Aragua
09.2001 - 12.2003
- Streamline and ensure accurate processing of claims, analysing and resolving issues, collaborating with diverse departments to secure timely and effective solutions, and maintaining comprehensive records of all claims.
- Engage with cross-functional teams comprising quality assurance, engineering, administration, and production to address persistent issues and elevate product quality.
- Engaged in professional training to enhance knowledge of analytics tools, leveraging excel functions for streamlined data evaluation and presentation.
- Integrated technical and non-technical information swiftly, boosting problem-solving capabilities.es.
- Managed high-volume workflow to successfully execute simultaneous high-value projects.
- Assessed KPIs and recorded ongoing progress to evaluate effectiveness of business solutions.
- Utilised qualitative and quantitative analysis tools to evaluate data and present findings.
- Mapped workflow charts, records and job descriptions to facilitate organisational enhancements.
- Facilitated organisations in enhancing customer satisfaction and attaining measurable outcomes.
- Directed comprehensive overhaul of claim process, achieving 30% enhancement in processing efficiency by implementing advanced data analysis techniques, streamlining departmental communication, and reducing claim resolution times.
Director Personal Assistant
Kia Motors
Mariara, Aragua
03.2001 - 09.2001
- Guarantee seamless and efficient management of Director's schedule, coordinating calendar and facilitating clear communication with stakeholders, preparing and organising documents, prioritising and managing multiple tasks, handling sensitive information with discretion and confidentiality.
- Efficiently managed and coordinated high-profile international conference, overseeing intricate travel arrangements, facilitating seamless communication, preparing comprehensive agendas and presentations, and directing on-site logistics.
- Investigated topics to assemble comprehensive summaries or detailed data for varied applications.
- Established and sustained updated CRM records for tracking office communications.
- Transcribed dictation from staff, resulting in polished professional documents derived from provided information
- Managed multi-line phone systems, efficiently handling high volumes of calls daily.
- Sustained updated spreadsheets to track and report metrics.
- Provided ongoing support with photocopying, scanning and fundamental clerical tasks to ensure smooth workflow for staff.
- Maintained organised office spaces and optimised workflows for team success in achieving challenging daily objectives.
- Managed meeting and appointment requests, maintained calendar, and arranged spaces and materials.
- Revised executive diaries with daily appointments, established reminders, and incorporated key details.
- Organised appointments and conference calls, ensuring seamless coordination across various time zones.
- Managed daily schedules for CEO with exceptional attention to detail, oversaw correspondence, minimised response time through prompt replies.
- Safeguarded confidentiality of documents, guaranteeing secure management of sensitive information.
- Compiled reports and presentations for board meetings, enhancing decision-making efficiency.
Preventive Maintenance Engineer
P.D.V.S.A.
Puerto Cabello, Carabobo
09.1999 - 02.2001
- Formulate and execute programmes to ensure optimal performance and longevity of equipment and machinery, oversee regular inspections, servicing, and maintenance activities to avert failures and reduce downtime.
- Engage with cross-functional teams to identify needs and ensure adherence to industry standards.
- Execute risk assessments and safety audits to pinpoint and mitigate potential hazards, securing a safe working environment for all personnel, maintaining workplace safety while minimising environmental impact.
- Assisted in budgeting decisions, helped reduce unnecessary expenditure on repairs.
- Participated in training sessions, deepening understanding of latest engineering practices.
- Executed comprehensive breakdown analyses resulting in minimised downtime.
- Collaborated with suppliers to secure high-quality replacement parts.
- Enhanced plant safety by enforcing rigorous compliance with health and safety regulations.
- Sustained machinery functionality through regular checks and servicing.
- Implemented a proactive programme that reduced equipment downtime by 20%, utilised detailed schedules and advanced predictive technologies to minimise unexpected failures, conducted regular inspections to enhance reliability and safety of operations.
- Oversaw stock control of spare parts to minimise operational disruptions.
- Partnered with fellow engineers to achieve efficient project completion.
- Formulated preventive maintenance schedules enhancing machine longevity.
- Sustained precise and current records of equipment maintenance activities and repairs.
- Reduced plant breakdowns through stringent implementation of Planned Preventative Maintenance (PPM).
- Executed scheduled preventative maintenance requests across all machines, processes.
- Oversaw and regulated inventory levels for spare parts to maintain optimal stock levels.
- Developed comprehensive programmes of work to achieve production targets.
Education
Bachelor of Science - Electronic engineering
Instituto Universitario Politecnico Santiago Marino
Valencia, Carabobo 09.1996 - 07.2000
Diploma of Higher Education - Instrumentation and Industrial Controls
University Jose Antonio Paez
Valencia, Venezuela 02.2014 - 10.2014
Foundation Degree in Science - Electronic engineering
Instituto Universitario Tecnologico Juan Pablo Perez Alfonso
Valencia, Venezuela 09.1993 - 07.1996
Skills
- Cybersecurity risk assessment
- Incident response and SIEM tools
- Critical thinking and problem-solving
- Effective communication and documentation
- Adaptability and continuous learning
- Lean manufacturing expertise
- Assembly line operations
- Inventory management
- Product packaging skills
- Vocational training and certifications
- Decision-making capabilities
- Health and safety compliance
- Quality assurance and control
- Microsoft Office Suite proficiency
- Team collaboration in production environments
- Process documentation skills
- Creative problem-solving abilities
- Leadership and strategic planning skills
- Efficient decision-making practices
- Plant maintenance knowledge
- Adaptability to shift work schedules
- Safety compliance
- Excellent communication
- Resilience under pressure
- Predictive and preventative maintenance strategies
- Self-motivation in the workplace
Certification
- Microsoft Cybersecurity Analyst Professional Certificate. (SC-900)
- Code First Girl (Python)
- CC by ISC2, Candidate ID: 2451374
- Generative AI Cybersecurity & Privacy for Leaders Specialisation.
- Google AI Essentials.
- ITIL V4a Certification online course.
- Google Cybersecurity Professional Certificate
- Diploma in Control of Automatic Processes.
- Degree in Electronic Engineering
- BCS Membership number: 995154882
- ISC2 Candidate ID: 2451374
Languages
Spanish – Native Speaker.
English – Fluent Speaker, reading and writing
Timeline
Production Operator
Cyden Ltd
06.2025 - 01.2026
Warehouse Operative
GAP Personnel
05.2022 - 11.2023
Fulfilment Associate
Amazon / Adecco
08.2020 - 04.2022
Diploma of Higher Education - Instrumentation and Industrial Controls
University Jose Antonio Paez
02.2014 - 10.2014
Plant Operations Manager
Aserradero Taguanes
07.2011 - 03.2018
COO and Co-Founder
Transportes Paz-Reynolds
02.2006 - 07.2011
In-Country Warranty Manager
Kia Motors
01.2004 - 01.2006
Warranty Analyst (National Level)
Kia Motors
09.2001 - 12.2003
Director Personal Assistant
Kia Motors
03.2001 - 09.2001
Preventive Maintenance Engineer
P.D.V.S.A.
09.1999 - 02.2001
Bachelor of Science - Electronic engineering
Instituto Universitario Politecnico Santiago Marino
09.1996 - 07.2000
Foundation Degree in Science - Electronic engineering
Instituto Universitario Tecnologico Juan Pablo Perez Alfonso
09.1993 - 07.1996