FRANCIS MARONDA

• Professionally working to specific standards that are set by the IBMS and HCPC and in compliance with UKAS
• Performing routine work in Haematology and Blood Transfusion independently.
• Conducting Audits, CAPAs, DATIX and knowledgeable with use of QPULSE.
• Training of Band 5s and lower bands in both Haematology and Blood Transfusion.
• Organising tasks and ensuring they are filed accurately.
• Making sure that laboratory workload is distributed evenly and efficiently to release critical results on time.
• Validating and releasing of results using APEX software.
• In Haematology, I’m competent in performing Glandular Fever testing, Malaria, G6PD testing, Basic Morphology and reporting of critical blood films through Careflow, Telephoning of critical results for both Haematology and Coagulation, Factor 8, 9 and Factor XA aswell as routine coagulation.
• In Blood Transfusion, competent in performing and validating of blood groups and antibody screens, performing antibody panels, Kleihauers, Exchange Blood Transfusions, DATs, Red Cell Phenotyping.
• Issuing of red cells, FFP, Cryoprecipitate, Factor 8s, Albumin, Anti-D immunoglobulin for pregnant patient as well as D typing, Investigations of Transfusion reactions, GME audits.
• Coordination of send aways for both Haematology and Blood Transfusion.
• Effectively communicating with colleagues at a professional level while maintaining patient confidentiality.
• Maintenance of Stago Coagulation Analysers and Sysmex Haematology Analysers.
• Maintenance of Neo Iris analysers in Blood Transfusion.
• Handling of Hazardous chemicals or substances while following COSHH guidelines.
• Editing and implementing new standard operating procedures using Q-Pulse.
• Maintaining quality control procedures in Haematology, Coagulation and Blood Transfusion.
• Participating in the On-Call 24/7 Rota which includes lone working out of hours.
• Working according to standard in compliance with MHRA for Blood Transfusion.
• Providing expertise knowledge whenever asked by clinical areas whenever there is confusion.
• Troubleshooting and Maintenance of all Analysers in both Haematology and Blood Transfusion.

• Provided leadership in supported housing, ensuring resident safety, wellbeing, and conflict resolution.
• Conducted welfare checks, managed incidents, maintained records, and upheld safeguarding and operational procedures during night shifts.
• Provided leadership and ensured residents’ needs and wellbeing were met
• Conducted regular welfare checks, including risk monitoring for self-harm
• Engaged residents in discussions to assess and support mental health
• Maintained a safe, supportive environment including overnight provisions
• Managed disturbances, disputes, and resident conflicts
• Responded to emergencies, safeguarding concerns, and incidents
• Reported and documented incidents in line with SOPs and policies
• Monitored premises to ensure safety standards and compliance
• Maintained accurate records, logs, and handovers for day staff
• Reason for leaving: Role ended due to organisation closure following loss of funding.

• Supported laboratory operations by handling samples, assisting biomedical scientists, and ensuring compliance with ISO15189 standards. Contributed to efficient workflow and patient-focused service delivery.
• Addressed patient queries and explained sample collection processes
• Supported improvements in laboratory procedures and workflow
• Sorted referral samples in compliance with ISO15189 standards
• Assisted Biomedical Scientists with routine and urgent sample processing
• Managed sorting and preparation of send-away samples
• Reason for leaving: Promoted to Biomedical Scientist role.

• Provided exceptional levels of customer service consistently; creating loyal customers .
• Upheld company policies and procedures consistently for maintained standards of operation.
• Adapted quickly to changes in store layout or products range, minimising disruption to service delivery .
• Collaborated well within a team setting, fostering a positive working atmosphere .
• Assisted customers with product inquiries for enhanced shopping experience.
• Assisted in the training of new staff members, ensuring consistency in service delivery.
• Organised stock shelves neatly to improve the overall appearance of the shop floor.
• Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
• Prioritised tasks during busy periods for maximised productivity .
• Showcased strong communication skills when explaining promotions or discounts to customers .
• Handled cash transactions accurately, maintaining financial integrity of the till.

Supported laboratory operations by handling samples, assisting
biomedical scientists, and ensuring compliance with ISO15189
standards. Contributed to efficient workflow and patient-focused
service delivery.
• Addressed patient queries and explained sample collection
processes
• Supported improvements in laboratory procedures and workflow
• Sorted referral samples in compliance with ISO15189 standards
• Assisted Biomedical Scientists with routine and urgent sample
processing
• Managed sorting and preparation of send-away samples
• Reason for leaving: Promoted to Biomedical Scientist role.