FRANCIS IGWE
Sheffield,South Yorkshire
Summary
Results-oriented Data Analyst holding MSc in Big Data Analytics, possessing over 6 years of experience in converting raw data into actionable business insights. Transformed raw data into actionable business insights through SQL, R, Power BI, and Excel. Supported strategic decision-making by optimising inventory management and identifying trends, driving data-informed decisions in a fast-paced environment.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Aseptic Cleaning Operative
B Braun
Sheffield
01.2025 - Current
- Perform aseptic cleaning and disinfection of cleanrooms, production areas, and equipment in compliance with strict SOPs and quality standards
- Maintain detailed cleaning logs and documentation, ensuring regulatory compliance and process integrity in pharmaceutical manufacturing environment
Branch Sales Supervisor
FineBrothers Limited
06.2019 - 09.2024
- Conducted comprehensive sales trend analysis and customer purchase pattern analysis using Excel and SQL, identifying key drivers of revenue growth and informing strategic planning decisions
- Generated weekly and monthly performance reports tracking revenue, KPIs, and operational metrics, providing data-driven insights to senior management for strategic decision-making
- Analysed customer data and feedback to identify demand trends, achieving 98% customer satisfaction and improving product stocking accuracy by 15% through predictive analytics
- Managed and maintained inventory databases, pricing data, and compliance records, ensuring data integrity and operational efficiency across multiple product lines
- Monitored stock movement patterns and created data visualisations to optimise inventory levels, reducing stockouts and overstock situations
Sales Representative
FineBrothers Limited
08.2018 - 06.2019
- Utilised historical sales data and customer insights to personalise customer interactions and improve service delivery
- Collected and documented customer enquiries systematically, creating a database for trend monitoring and product development insights
- Supported product activation campaigns by analysing customer preferences and market data to identify target demographics
Education
MSc - Big Data Analytics
Sheffield Hallam University
Sheffield, UK2025
BSc - Statistics and Computer Science
Federal University of Agriculture Makurdi
Nigeria2016
Skills
- SQL
- R
- Python
- Statistical Analysis
- Data Modelling
- Exploratory Data Analysis
- Power BI
- Microsoft Excel
- MySQL
- Git
- Data Quality Analysis
- ETL Processes
- Stakeholder Communication
- Problem-Solving
- Reporting & Presentation
- Team Collaboration
- Adaptability
- Data documentation
- Problem solving
Accomplishments
- Achieved 98% customer satisfaction rate through data-informed service delivery and personalised customer engagement.
- Improved product stocking accuracy by 15% by analysing customer demand trends and implementing predictive stocking models.
- Successfully supported rollout of multiple product activations by providing market analysis and customer segmentation insights.
Certification
Google IT Support Certificate, Google (Coursera), 2021-11-01
Timeline
Aseptic Cleaning Operative
B Braun
01.2025 - Current
Branch Sales Supervisor
FineBrothers Limited
06.2019 - 09.2024
Sales Representative
FineBrothers Limited
08.2018 - 06.2019
MSc - Big Data Analytics
Sheffield Hallam University
BSc - Statistics and Computer Science
Federal University of Agriculture Makurdi