Francis Dures
Liverpool,Merseyside
Summary
Accomplished professional with expertise in operations management and facilities supervision, demonstrating proficiency in technical equipment operation and financial management. Adept at overseeing venue maintenance, ensuring health and safety compliance, and conducting facility inspections. Skilled in event planning, inventory control, and scheduling efficiency, with a strong focus on staff training and development. Proven ability to lead teams effectively, resolve conflicts, and motivate employees towards achieving organisational goals. Career aspirations include advancing operational oversight capabilities to drive excellence in facilities management.
Overview
24
24
years of professional experience
12
12
years of post-secondary education
Work history
Duty Manager
Liverpool City Council
Liverpool, Merseyside
2005.05 - Current
- Maintained cleanliness standards, receiving positive customer feedback.
- Sustained operational excellence through strict adherence to company policies.
- Conducted training sessions for new employees, improving team competence.
- Facilitated ongoing training for existing staff to enhance skills.
- Led and motivated 30 plus staff.
- Created and adapted staff rotas and duty assignments effectively.
- Managed ordering of essential equipment, cleaning products, and pool chemicals.
- Compiled maintenance checks, addressing repairs or coordinating with premises management.
Recreational Attendant
Liverpool City Council
Liverpool, Merseyside
2001.05 - 2005.05
- Increased efficiency through proper inventory management of supplies.
- Resolved conflicts amongst participants with diplomacy and tact.
- Completed daily inspections of play areas to ensure safety standards were upheld.
- Handled cash transactions with accuracy at payment counters.
- Maintained cleanliness and safety of facility for enhanced user experience.
- Enforced rules and regulations within Lifestyle facility to maintain orderliness.
- Provided first aid support, safeguarding participants' health.
- Communicated effectively with patrons regarding queries or concerns.
- Set up sports equipment, facilitating smooth operation of activities.
- Collaborated closely with other staff members, fostering a harmonious work environment.
- Demonstrated correct use of fitness equipment, ensuring participant wellbeing.
Education
Higher National Diploma - Motor Vehicle Engineering
Riversdale College
Liverpool 1994.09 - 1997.07
NVQ Level 2 - Sports, Recreation and allied occupations operational services
City & Guilds
Liverpool 2003.02 - 2004.02
Training PTTLS & Assessing PTTLS - First Aid at Work and National Pool Lifeguard Qualification
IQL
Liverpool 2016.01 - 2016.04
National General Certificate - Occupational Health and Safety
NEBOSH
Liverpool 2019.04 - 2019.05
First Aid at Work - First Aid
RLSS
Liverpool 2023.12 - 2026.12
IPAF Mobile Vertical 3a - Mobile Elevated Working Platform
HSS Training Limited
Liverpool 2023.11 - 2028.11
Skills
- Technical equipment operation
- Financial management
- Inventory control
- Operations management
- Facility inspections
- Health and safety compliance
- Operational oversight
- Fire safety training
Affiliations
- Reading Books
- Playing golf
- Watching Football
- Exercising
References
References available upon request.
Timeline
First Aid at Work - First Aid
RLSS
2023.12 - 2026.12
IPAF Mobile Vertical 3a - Mobile Elevated Working Platform
HSS Training Limited
2023.11 - 2028.11
National General Certificate - Occupational Health and Safety
NEBOSH
2019.04 - 2019.05
Training PTTLS & Assessing PTTLS - First Aid at Work and National Pool Lifeguard Qualification
IQL
2016.01 - 2016.04
Duty Manager
Liverpool City Council
2005.05 - Current
NVQ Level 2 - Sports, Recreation and allied occupations operational services
City & Guilds
2003.02 - 2004.02
Recreational Attendant
Liverpool City Council
2001.05 - 2005.05
Higher National Diploma - Motor Vehicle Engineering
Riversdale College
1994.09 - 1997.07