Summary
Overview
Work History
Education
Skills
Certification
Custom
Timeline
Generic

Francess Imuzeze

Solihull,West Midlands

Summary

Compassionate and dependable Care Assistant with 3+ years of experience providing high-quality care in both residential and domiciliary settings. Proficient in supporting clients with personal hygiene, condition monitoring, dementia care, and daily living activities while maintaining compliance with CQC standards. Recognised for reducing incidents through safeguarding awareness and training team members to improve care quality.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Relief Support Worker

McCarthy and Stones
Birmingham
09.2024 - Current
  • Step in on short notice to support staff shortages in residential care.
  • Build rapport with service users while maintaining consistency in care standards.
  • Maintained clean and hygienic living environments, ensuring comfort and safety.
  • Assisted residents with hygiene, mobility, dressing, support and mealtimes in a care home setting.
  • Maintain consistent care routines, hygiene, and documentation.

Care Assistant

Living Glory Social Care
Birmingham
03.2023 - Current
  • Supported elderly clients with daily living tasks in both residential and home settings.
  • Provide daily personal care for 12+ elderly clients, ensuring dignity and comfort.
  • Monitored wellbeing and escalate changes promptly to senior staff.
  • Maintain accurate and confidential records of care activities.
  • Trained 3 new staff in infection control and patient-handling techniques.

Care Assistant

Eltham House Care Home
Coventry
02.2022 - 02.2023
  • Assisted with hygiene, mobility, meals, and social activities.
  • Supported 15+ dementia patients using person-centred techniques, reducing agitation by 30%.
  • Recognized by management for zero hygiene-related complaints across 6 months.
  • Mentored 5 new hires, reducing onboarding time from 4 to 2 weeks.

Business Owner

Hair Alert
Nigeria, Nigeria
01.2017 - 01.2022
  • Ran daily operations of a small salon, managing inventory, finances, and client care.
  • Managed budgets, rotas, and KPIs for a team of 5, boosting productivity by 25%.
  • Gained valuable skills in time management, customer service, and team leadership.
  • Resolved client complaints promptly, maintaining 100% satisfaction ratings.

Education

HND - Catering and Hotel Management

Delta State Polytechnic

OND - Science Laboratory Technology

Auchi Federal Polytechnic

SSCE - GCSE Equivalent

St Maria Goretti Girls School

Skills

  • Personal care & hygiene support
  • Condition monitoring & escalation
  • Teamwork & collaboration
  • Dementia & Alzheimer's care
  • Shift flexibility & punctuality
  • Accurate care planning & documentation
  • Meal preparation and kitchen hygiene
  • GDPR compliance & safeguarding


Certification

  • NVQ Level 3 in Health & Social Care -2025
  • Care Certificate (Standards 1-15) - 2024
  • Safety Intervention Foundation - (Mapa) -2025
  • Safeguarding Adults Level 3 - 2024
  • Autism and Learning disabilities - 2024
  • Mental Capacity Training - 2024
  • Catering & Hotel Management - 2014

Custom

  • Enhanced DBS
  • Driving License + Own Vehicle
  • Right to work in the UK (share code available)

Timeline

Relief Support Worker

McCarthy and Stones
09.2024 - Current

Care Assistant

Living Glory Social Care
03.2023 - Current

Care Assistant

Eltham House Care Home
02.2022 - 02.2023

Business Owner

Hair Alert
01.2017 - 01.2022

HND - Catering and Hotel Management

Delta State Polytechnic

OND - Science Laboratory Technology

Auchi Federal Polytechnic

SSCE - GCSE Equivalent

St Maria Goretti Girls School

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Francess Imuzeze