Francesco Sarro
London ,England
Summary
A dynamic and adaptable professional with a broad range of experience in real estate, e-commerce, logistics, and customer service. Proven success as an entrepreneur, founding and managing an online retail business, while also excelling in property leasing, sales advising, and transportation services. Strong in customer relations, time management, and problem-solving, with a consistent track record of delivering results and providing exceptional service across multiple industries.
Overview
9
9
years of professional experience
Work history
Estate Agent - Rent to Rent
WOODLANDS ARCH LTD
London, England
09.2024 - Current
- Landlord acquisition & relationship management. (averaging 1 per month)
- Negotiation, property viewings, and lease agreements. (averaging 20 per month)
- Market Analysis & Property Valuation.
- Real estate marketing and advertising across various platforms.
- Day-to-day property management operations.
- Coordination of maintenance and repairs.
- Proficiency in Microsoft Office tools: Excel, Word, and PowerPoint.
- Ensuring compliance with health & safety standards.
E-commerce Entrepreneur / Social Media Sales
Sarro Manifatture
, Italy, United Kingdom
08.2016 - Current
- Founded and managed an online retail store selling clothing on Instagram using the dropshipping method.
- Published daily new products in alignment with current fashion trends on Instagram. (10 posts per day)
- Handled product sourcing, supplier relationships, and shipping logistics.
- Managed goods clearance between countries.
- Utilized Instagram Insights to optimize performance and enhance customer experience.
- Provided a unique, strategic, and personalized approach to customer service.
- Built long-term relationships with both new and returning customers. (over 250 customers)
- Optimized profits using Excel tools for analysis and forecasting.
Self-Employer E-Commerce Courier
F&S Courier
London, England
07.2022 - 05.2024
- Customer acquisition. (Portfolio of 10)
- Route planning and optimization with delivery software and GPS navigation.
- Package handling and delivery. (20-25 drop off)
- Customer Service and communication.
- Time Management and organization.
- Invoice payment processing.
- Problem-solving conflict resolution.
- Vehicle maintenance and safety.
Co-hosting property (Part-time)
CASA AURA BY ERIC PELPES
London, England
08.2022 - 04.2024
- Property Management & Co-Hosting.
- Guest Communication & problem-solving.
- Property Maintenance & Booking Coordination.
- Housekeeping & Cleaning Management.
- Emergency Response & Guest Assistance.
PCO Taxi Driver
Uber, Bolt, Addison Lee
London, England
11.2018 - 07.2022
- Strong knowledge of local routes and traffic laws.
- Transported passengers safely and efficiently.
- Maintained a high standard of vehicle cleanliness.
- Navigated routes efficiently to avoid traffic.
- Provided excellent customer service.
- Maintained the vehicle for safety standards.
- Handling Digital payments and invoices.
Sales advisor
N.peal
London, England
11.2017 - 10.2018
- Provided service with a smile, offering courteous, helpful advice to meet customer needs best.
- Accepted and processed cash, cheques, cards, and mobile payments using POS systems.
- Greeted customers and offered assistance with selecting merchandise, finding accessories, and completing purchases.
- Controlled daily operations in store, including inventory, restocking, cash handling, and assisting customers.
Education
High School Diploma - Accountant
High School Benedetto Croce
Bari Italy 09/2013 - 06/2017
Skills
- Real Estate & Property Management: Expertise in renting properties, negotiating terms, and providing excellent client service Skilled in market analysis, property marketing, and managing tenant relationships
- Entrepreneurship & Online Retail: Founder of a successful online retail business, specializing in sales, product selection, and customer relations Proven ability to drive online sales through strategic marketing, customer engagement, and logistics management
- Delivery & Logistics Management: Experienced in managing time-sensitive deliveries, maintaining a high standard of service, and ensuring on-time deliveries Knowledge of efficient routing, customer communication, and problem-solving
- Customer Service & Sales Advising: Strong background in providing personalized service, understanding customer needs, and closing sales Skilled in upselling, cross-selling, and resolving customer inquiries to ensure satisfaction and retention
- Transportation Services (Taxi Driver): Ability to navigate city routes efficiently while maintaining customer comfort and safety Excellent communication and time management skills
Affiliations
- Traveling, Formula 1 and Gym.
Languages
English
Advanced
Italian
Native
Spanish
Intermediate
Portuguese
Intermediate
Timeline
Estate Agent - Rent to Rent
WOODLANDS ARCH LTD
09.2024 - Current
Co-hosting property (Part-time)
CASA AURA BY ERIC PELPES
08.2022 - 04.2024
Self-Employer E-Commerce Courier
F&S Courier
07.2022 - 05.2024
PCO Taxi Driver
Uber, Bolt, Addison Lee
11.2018 - 07.2022
Sales advisor
N.peal
11.2017 - 10.2018
E-commerce Entrepreneur / Social Media Sales
Sarro Manifatture
08.2016 - Current
High School Diploma - Accountant
High School Benedetto Croce
09/2013 - 06/2017
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