Francesca Mills
Reading,Berkshire
Summary
Offering compassionate and patient-centred approach, knowledgeable about providing care with empathy and strong communication skills. Background in customer service and teamwork, bringing reliability and keen willingness to learn. Ready to use and develop critical thinking, adaptability, and attention to detail in a Staff Nurse role.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Waitress
Fullers
Reading, Berkshire
08.2025 - Current
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Collaborated with kitchen staff to ensure order accuracy.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Student Nurse
Anglia Ruskin University
Cambridge, Cambridgeshire
09.2022 - 12.2025
- Followed strict hygiene protocols during all clinical procedures; minimised cross-contamination risks significantly.
- Demonstrated empathetic understanding towards patients' families; facilitated effective communication about the progression of patients’ conditions.
- Applied clinical skills to administer IVs, injections, and catheters accurately and safely.
- Liaised effectively with multidisciplinary team, ensuring seamless patient care delivery.
- Delivered high-quality patient care to enhance recovery process.
- Observed changes in patient conditions; reported to appropriate healthcare personnel promptly.
- Performed wound dressings, reducing risk of infection or further complications.
- Conducted efficient handovers at shift change; ensured continuity of quality care for all patients.
- Completed shifts alongside university-based learning.
- Reported accidents, risks and incidents in line with set procedures.
Waitress
Greene King Brewery
Cambridge, Cambridgeshire
09.2023 - 04.2025
- Accommodated special event needs, provided customised services for parties.
- Met special dietary requests with careful preparation and presentation of dishes.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Maintained clean and organised dining area for customer comfort.
- Collaborated with kitchen staff to ensure order accuracy.
Education
Bachelor of Science - Adult Nursing
Anglia Ruskin University
Cambridge, Cambridgeshire 09.2022 - 12.2025
A-Levels - Business, Sociology and Criminology
Waingels Sixth Form
Woodley, Wokingham 09.2020 - 06.2022
Skills
- Respect for patient confidentiality
- IV insertion and maintenance
- Medical documentation proficiency
- Communication excellence
- Tube feedings
- Intravenous therapy competence
- Understanding of palliative care
- Medication Administration
- Aseptic techniques
- Wound Care
Timeline
Waitress
Fullers
08.2025 - Current
Waitress
Greene King Brewery
09.2023 - 04.2025
Student Nurse
Anglia Ruskin University
09.2022 - 12.2025
Bachelor of Science - Adult Nursing
Anglia Ruskin University
09.2022 - 12.2025
A-Levels - Business, Sociology and Criminology
Waingels Sixth Form
09.2020 - 06.2022