Hi, I’m
Francesca Maine
HR Executive
London
All progress takes place outside the comfort zone.
Michael John Bobak
Summary
An HR Executive with over ten years of managment experience and a real passion for creating lively and engaging work environments. Turning routine HR tasks into exciting parts of daily work life by using 'Radical Candor' to make every interaction meaningful.
Blending creativity with practical skills to make the workplace fun and inspiring. Eager to bring a lively approach to a team that loves new ideas and a touch of humour, ready to make HR fun and far from ordinary!
Overview
14
years of professional experience
Work history
Postworks LimitedNorthampton
HR EXECUTIVE
01.2023 - 01.2024
Job overview
- Lifecycle Management & Engagement: Spearheaded employee lifecycle management focusing on enhanced communication and engagement.
- Onboarding & Professional Development: Coordinated high-quality inductions, streamlined onboarding procedures, and facilitated professional development and well-being through improved 1-1 processes.
- HR System Implementation: Led pioneering implementation of Rippling HR system as primary stakeholder and trainer, modernizing HR operations.
- Absence Tracking & Compliance: Developed effective absence tracking system for absenteeism management and updated Employee Handbook to ensure regulatory compliance and operational enhancement.
- Workplace Improvement Initiatives: Applied insights from staff surveys to implement enhanced working conditions, boosting employee satisfaction and engagement.
- Retention Strategy Optimization: Devised and executed key retention strategies, including improved exit interviews and onboarding techniques to retain talent.
Harris and HooleCovent Garden
BUSINESS ADMIN/ LEADERSHIP COORDINATOR
01.2022 - 01.2023
Job overview
- Versatile Business Administration: Managed all data for employee relations, TUPE, compliance, and recruitment, enhancing operational efficiency and legal standard adherence.
- Strategic Communication and Marketing Leadership: Supported 3 marketing campaigns using InDesign and innovated operations communications, significantly enhancing brand engagement through compelling materials and newsletters.
- Collaboration and Team Development: Strengthened inter-departmental collaboration, working closely with leadership, Learning & Development, and engagement teams to foster organisational achievement and growth. Coordinated and executed 3 impactful corporate events, enhancing team spirit and organisational culture.
- Operational Excellence in New Ventures: Supported successful launch of 6 new shop locations, managing marketing and contractor coordination.
Harris and HooleLondon
COFFEE SHOP MANAGER
01.2010 - 01.2022
Job overview
- Innovative Training Solutions: Spearheaded development of shop-specific training guides, significantly enhancing onboarding efficiency and empowering staff.
- Strategic Talent Management: Achieved high talent retention and fostered top-performing teams through strategic evaluations and consistent application of PDPs and 121s
- Community Engagement Leadership: Organised successful fundraisers, raising £4000 for local causes, positively impacting brand reputation and community relations.
- Operational Excellence and Profitability: Appointed as 'Operations Excellence Ambassador' and led initiatives across 8 shops that substantially improved brand standards, service quality, and profitability, showcasing strong leadership and effective change management skills.
Education
AMERSHAM COLLEGEAmersham, Buckinghamshire
Musical Theatre Btec Level 3 from Singing, Acting, Dance
University overview
- Distinction
- Merit
- Merit
Well TrainingLondon
HR support Level 3 Apprenticeship from Human resource practice and frameworks
The UK TrainingNorthampton, Northamptonshire
First Aid 3 Day course from First aid in the work place
MHFALondon
Mental Health First Aider from Mental Health in the work place
H+H InternalLondon
Leadership + People Managment from Effective + meaningful Leadership
Skills
- End-to-end recruitment
- Onboarding and Off-boarding
- HR policy renewal
- Training and Development
- Organisational Excellence
- Administrative, data entry
- Employee Engagement
- Microsoft office, Google suit
- ATS & HRMS Management
- HR Policy Development
- Legal Compliance
- Effective written and verbal communication
- Employee Relations
- Payroll administration
Timeline
HR EXECUTIVE
Postworks Limited
01.2023 - 01.2024
BUSINESS ADMIN/ LEADERSHIP COORDINATOR
Harris and Hoole
01.2022 - 01.2023
COFFEE SHOP MANAGER
Harris and Hoole
01.2010 - 01.2022
AMERSHAM COLLEGE
Musical Theatre Btec Level 3 from Singing, Acting, Dance
Well Training
HR support Level 3 Apprenticeship from Human resource practice and frameworks
The UK Training
First Aid 3 Day course from First aid in the work place
02/2024
MHFA
Mental Health First Aider from Mental Health in the work place
01/2022
H+H Internal
Leadership + People Managment from Effective + meaningful Leadership
03/2019
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