Francesca Hall
Teacher
Wolverhampton
Summary
A passionate and committed English language teacher with experience working with non-native speakers. My CELTA qualification and hands-on teaching roles have equipped me with the skills to design engaging lessons tailored to individual learner needs, focusing on grammar, vocabulary, lexis, idioms, and all core language skills—listening, speaking, reading, and writing. Through my academic background in social sciences and humanities, I have developed a deep understanding of human behaviour, communication, and cultural diversity, which enhances my ability to foster positive relationships and create an inclusive learning environment. Additionally, my prior experience in bar management and team supervision has strengthened my organisational, communication, and leadership abilities, which I integrate into my teaching practice to ensure structured and impactful lessons. I am passionate about helping learners achieve their goals and thrive in dynamic, collaborative environments.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work History
English tutor
Freelance
Online
05.2024 - Current
- Conducted engaging lessons for intermediate-level non-native English speakers, focusing on the core skills of listening, reading, writing, and speaking.
- Utilised CELTA methodologies to clarify meaning, form, pronunciation, and appropriacy for vocabulary, grammar, lexis, and idioms.
- Designed lessons using a textbook as a guide, adapting materials to suit individual student needs, interests, and learning goals.
- Incorporated authentic materials, such as news articles and videos, to make lessons more relatable and stimulating.
- Prioritised speaking activities in lessons to improve fluency, confidence, and practical language use.
- Successfully improved students’ comprehension and fluency by incorporating target language in every lesson.
- Created personalised lesson plans that catered to diverse student interests, resulting in higher engagement and retention.
- Provided detailed feedback after each activity to help students identify and correct mistakes, boosting their confidence.
- Received consistently positive feedback from students, with many achieving their learning goals, such as enhanced conversational skills and improved grammar accuracy.
Bar Manager
BUNK Wings
Wolverhampton
09.2022 - 04.2024
- Managed bar and kitchen operations, overseeing staff schedules, and ensuring smooth daily operations
- Conducted training and provided regular feedback to staff to maintain high service and cleanliness standards
- Maintained stock levels, placed orders, and ensured compliance with licensing regulations
- Collaborated with kitchen staff to manage customer expectations during peak times
- Addressed customer complaints efficiently to ensure satisfaction
- Promoted to Assistant Manager within 3 months due to strong leadership and problem-solving skills
- Reduced staffing costs by optimizing schedules and stepping in during peak times
- Successfully managed solo operations during busy Friday nights
- Enhanced team performance through improved training processes
- Performed maintenance tasks to save costs and ensure uninterrupted service
Sales & Marketing Outbound Advisor
GoDaddy
Online
01.2022 - 07.2022
- Contacted over 100 small to medium-sized businesses daily, pitching tailored online solutions
- Analyzed customer accounts to recommend optimized packages and pricing plans
- Managed leads and tracked customer progress using CRM tools
- Provided SEO solutions using tools like SEMrush and SEOQuake
- Balanced sales and administrative tasks to maintain high performance
- Consistently exceeded sales targets, achieving £4.5K monthly for three consecutive months
- Recognized for securing the most new customer orders and digital marketing package sales
- Doubled client revenue by identifying and implementing effective SEO strategies
- Maintained availability metrics while completing complex administrative tasks
- Improved expertise in digital marketing through active learning and application
Supervisor & Team Leader
Crate Brewery
London
06.2019 - 10.2021
- Supervised bar and floor staff, ensuring efficient team performance
- Created schedules, conducted interviews, and mentored new hires
- Delivered weekly briefings to communicate updates and motivate the team
- Managed inventory, monitored expenditures, and handled customer inquiries
- Organized and led team-building activities to enhance morale
- Boosted beer sales by 22% through effective staff incentives
- Voted 'Best Supervisor' for five consecutive months for team leadership
- Reduced wastage through focused training on pouring techniques
- Collaborated with local breweries to host successful events
- Improved operational efficiency by mentoring fellow supervisors in scheduling and inventory management
Waitress & Bar Staff
Flaherty’s Irish Pub
Barcelona
01.2018 - 09.2018
- Delivered food and drink orders with precision and professionalism
- Trained new staff on service standards and floor operations
- Upsold menu items to boost per-table revenue
- Managed opening and closing procedures, ensuring readiness for shifts
- Maintained a clean and organized dining environment
- Achieved high upselling rates and earned positive customer reviews
- Maintained a high level of accuracy in handling orders and payments
- Won team challenges for service excellence
- Delegated tasks effectively to optimize shift efficiency
- Promoted daily specials to consistently increase sales
Freelance Journalist & Marketer
INDIE Magazine
Berlin
08.2017 - 12.2017
- Researched and wrote articles on contemporary cultural and political topics
- Collaborated with major brands for marketing campaigns and promotions
- Conducted interviews with artists and developed engaging content
- Managed social media platforms to increase online engagement
- Participated in team brainstorming sessions for marketing strategies
- Increased social media following by 500 in one month through targeted strategies
- Published 7 high-readership articles by tailoring content to audience interests
- Maintained professional relationships with brands and artists
- Consistently met deadlines to streamline publication workflows
- Enhanced reader engagement through creative and strategic marketing efforts
Education
Certificate - Computing & Engineering
The Open University
08.2024 -
CELTA Qualification - Teaching English as a Foreign Language
DC Teacher Training
Online 10.2023 - 01.2024
BSc - Social Science
University College London
Humanities Access Course - English, History & Sociology
City of Bristol College
BristolSkills
Post-lesson feedback
Language assessment proficiency
Task-Based learning implementation
Monitoring the classroom
Materials selection and adaptation
Pronunciation correcti
Classroom management
Understanding the learner
Languages
English
Native
Spanish
Intermediate
Certification
CELTA
Timeline
Certificate - Computing & Engineering
The Open University
08.2024 -
English tutor
Freelance
05.2024 - Current
CELTA
01-2024
CELTA Qualification - Teaching English as a Foreign Language
DC Teacher Training
10.2023 - 01.2024
Bar Manager
BUNK Wings
09.2022 - 04.2024
Sales & Marketing Outbound Advisor
GoDaddy
01.2022 - 07.2022
Supervisor & Team Leader
Crate Brewery
06.2019 - 10.2021
Waitress & Bar Staff
Flaherty’s Irish Pub
01.2018 - 09.2018
Freelance Journalist & Marketer
INDIE Magazine
08.2017 - 12.2017
BSc - Social Science
University College London
Humanities Access Course - English, History & Sociology
City of Bristol College