Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Francesca Hall

Francesca Hall

Teacher
Wolverhampton

Summary

A passionate and committed English language teacher with experience working with non-native speakers. My CELTA qualification and hands-on teaching roles have equipped me with the skills to design engaging lessons tailored to individual learner needs, focusing on grammar, vocabulary, lexis, idioms, and all core language skills—listening, speaking, reading, and writing. Through my academic background in social sciences and humanities, I have developed a deep understanding of human behaviour, communication, and cultural diversity, which enhances my ability to foster positive relationships and create an inclusive learning environment. Additionally, my prior experience in bar management and team supervision has strengthened my organisational, communication, and leadership abilities, which I integrate into my teaching practice to ensure structured and impactful lessons. I am passionate about helping learners achieve their goals and thrive in dynamic, collaborative environments.

Overview

7
7
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification

Work History

English tutor

Freelance
Online
05.2024 - Current


  • Conducted engaging lessons for intermediate-level non-native English speakers, focusing on the core skills of listening, reading, writing, and speaking.
  • Utilised CELTA methodologies to clarify meaning, form, pronunciation, and appropriacy for vocabulary, grammar, lexis, and idioms.
  • Designed lessons using a textbook as a guide, adapting materials to suit individual student needs, interests, and learning goals.
  • Incorporated authentic materials, such as news articles and videos, to make lessons more relatable and stimulating.
  • Prioritised speaking activities in lessons to improve fluency, confidence, and practical language use.
  • Successfully improved students’ comprehension and fluency by incorporating target language in every lesson.
  • Created personalised lesson plans that catered to diverse student interests, resulting in higher engagement and retention.
  • Provided detailed feedback after each activity to help students identify and correct mistakes, boosting their confidence.
  • Received consistently positive feedback from students, with many achieving their learning goals, such as enhanced conversational skills and improved grammar accuracy.

Bar Manager

BUNK Wings
Wolverhampton
09.2022 - 04.2024
  • Managed bar and kitchen operations, overseeing staff schedules, and ensuring smooth daily operations
  • Conducted training and provided regular feedback to staff to maintain high service and cleanliness standards
  • Maintained stock levels, placed orders, and ensured compliance with licensing regulations
  • Collaborated with kitchen staff to manage customer expectations during peak times
  • Addressed customer complaints efficiently to ensure satisfaction
  • Promoted to Assistant Manager within 3 months due to strong leadership and problem-solving skills
  • Reduced staffing costs by optimizing schedules and stepping in during peak times
  • Successfully managed solo operations during busy Friday nights
  • Enhanced team performance through improved training processes
  • Performed maintenance tasks to save costs and ensure uninterrupted service

Sales & Marketing Outbound Advisor

GoDaddy
Online
01.2022 - 07.2022
  • Contacted over 100 small to medium-sized businesses daily, pitching tailored online solutions
  • Analyzed customer accounts to recommend optimized packages and pricing plans
  • Managed leads and tracked customer progress using CRM tools
  • Provided SEO solutions using tools like SEMrush and SEOQuake
  • Balanced sales and administrative tasks to maintain high performance
  • Consistently exceeded sales targets, achieving £4.5K monthly for three consecutive months
  • Recognized for securing the most new customer orders and digital marketing package sales
  • Doubled client revenue by identifying and implementing effective SEO strategies
  • Maintained availability metrics while completing complex administrative tasks
  • Improved expertise in digital marketing through active learning and application

Supervisor & Team Leader

Crate Brewery
London
06.2019 - 10.2021
  • Supervised bar and floor staff, ensuring efficient team performance
  • Created schedules, conducted interviews, and mentored new hires
  • Delivered weekly briefings to communicate updates and motivate the team
  • Managed inventory, monitored expenditures, and handled customer inquiries
  • Organized and led team-building activities to enhance morale
  • Boosted beer sales by 22% through effective staff incentives
  • Voted 'Best Supervisor' for five consecutive months for team leadership
  • Reduced wastage through focused training on pouring techniques
  • Collaborated with local breweries to host successful events
  • Improved operational efficiency by mentoring fellow supervisors in scheduling and inventory management

Waitress & Bar Staff

Flaherty’s Irish Pub
Barcelona
01.2018 - 09.2018
  • Delivered food and drink orders with precision and professionalism
  • Trained new staff on service standards and floor operations
  • Upsold menu items to boost per-table revenue
  • Managed opening and closing procedures, ensuring readiness for shifts
  • Maintained a clean and organized dining environment
  • Achieved high upselling rates and earned positive customer reviews
  • Maintained a high level of accuracy in handling orders and payments
  • Won team challenges for service excellence
  • Delegated tasks effectively to optimize shift efficiency
  • Promoted daily specials to consistently increase sales

Freelance Journalist & Marketer

INDIE Magazine
Berlin
08.2017 - 12.2017
  • Researched and wrote articles on contemporary cultural and political topics
  • Collaborated with major brands for marketing campaigns and promotions
  • Conducted interviews with artists and developed engaging content
  • Managed social media platforms to increase online engagement
  • Participated in team brainstorming sessions for marketing strategies
  • Increased social media following by 500 in one month through targeted strategies
  • Published 7 high-readership articles by tailoring content to audience interests
  • Maintained professional relationships with brands and artists
  • Consistently met deadlines to streamline publication workflows
  • Enhanced reader engagement through creative and strategic marketing efforts

Education

Certificate - Computing & Engineering

The Open University
08.2024 -

CELTA Qualification - Teaching English as a Foreign Language

DC Teacher Training
Online
10.2023 - 01.2024

BSc - Social Science

University College London

Humanities Access Course - English, History & Sociology

City of Bristol College
Bristol

Skills

    Post-lesson feedback

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Languages

English
Native
Spanish
Intermediate

Certification

CELTA

Timeline

Certificate - Computing & Engineering

The Open University
08.2024 -

English tutor

Freelance
05.2024 - Current

CELTA

01-2024

CELTA Qualification - Teaching English as a Foreign Language

DC Teacher Training
10.2023 - 01.2024

Bar Manager

BUNK Wings
09.2022 - 04.2024

Sales & Marketing Outbound Advisor

GoDaddy
01.2022 - 07.2022

Supervisor & Team Leader

Crate Brewery
06.2019 - 10.2021

Waitress & Bar Staff

Flaherty’s Irish Pub
01.2018 - 09.2018

Freelance Journalist & Marketer

INDIE Magazine
08.2017 - 12.2017

BSc - Social Science

University College London

Humanities Access Course - English, History & Sociology

City of Bristol College
Francesca HallTeacher