General Manager
Open To Work
Francesca Egerton
Guildhall Winchester
Farnborough,Hampshire
Work Preference
Job Search Status:
Open to work
Desired Job Title
Venue ManagerGeneral ManagerEvent ManagerExecutive AssistantEvent Specialist
Work Type
Full time
Location Preference
On-siteRemoteHybrid
Location:
Farnborough, HampshireSurreyBerkshireBasingstokeHook
Open to relocation:
No
Minimum Desired Compensation
£45000/yr
Important To Me
Work-life balanceCompany cultureFlexible work hoursContribution to a private pension planPaid sick leavePersonal development programmesHealthcare benefits
General Manager with a background in hospitality, events and venue leadership, overseeing commercial performance, daily operations and service delivery. Brings strong focus to revenue generation, budget control, stakeholder engagement and team development. Balances strategic planning with hands-on delivery to improve profitability, customer experience and operational standards.
1
Certification
24
Years of experience
Work History
General Manager
3 Years 10 Months
Guildhall Winchester - 12-1900 | 01.2023 - Current
- Ran sales and marketing for an event venue, increasing revenue by 30% in the first year through targeted strategies.
- Managed a team of 10 and oversaw operations of a venue with a capacity of 1000.
- Oversaw all Guildhall operations, including civic event planning, venue management, and supervision.
- Created and executed strategic plans that improved venue profitability.
- Managed budgets, financial forecasts, and spend to meet financial objectives.
- Created and executed policies & procedures to streamline finance processes and cash flow.
- Reduced aged inherited debts and recovered costs of approx £13k.
- Established partnerships with 4 local suppliers, enhancing service offerings and creating a profit margin of 10% and commission.
- Led and motivated a diverse team through coaching, training, and support.
- Represented Guildhall in the local community and joined civic and cultural initiatives.
Event Manager
1 Year
Viva Esprit | 01.2022 - 01.2023
- Owned end-to-end delivery for global corporate events, incentives, meetings, conferences on-site.
- Led large-scale event delivery by aligning teams and delegating operational responsibilities.
- Owned on-site event management, resolving late challenges while protecting client experience.
- Led cross-vendor coordination across venues, hotels, contractors, caterers, and activities.
- Owned negotiations with venues and suppliers to balance value, quality, budget.
- Sourced venues across hotels, restaurants, and activities to meet budgetary requirements.
- Owned end-to-end event logistics planning, coordinating communication, dietary, travel, contracts, timelines.
- Developed tailored proposals, presenting strategic recommendations within set timelines.
- Led client stakeholder meetings, providing progress updates and managing expectations.
Event Coordinator
3 Years
Farnborough International | 01.2019 - 01.2022
- Coordinated logistics for small conferences from planning to execution. and internal meetings end to end.
- Supported delivery of conferences, exhibitions and filming, independently managing internal meetings.
- Managed venue and event administration, responding to team requests efficiently.
- Assisted in duty management for large exhibition builds during event breakdown. for large exhibition builds through event breakdown.
- Coordinated weekly interface meetings, checking function sheets and supporting documents.
- Managed event purchase orders, processing suppliers on time.
- Processed event purchase order invoices, reconciling expenses accurately.
- Reviewed event P&Ls, flagging anomalies for correction.
- Drove continuous improvement through monthly information sharing and action tracking.
Volunteer Coordinator
2 Years
Walk the Walk | 01.2017 - 01.2019
- Managed volunteer recruitment cycle, ensuring effective sourcing and timely applicant follow-up.
- Coordinated volunteer enrolment processes with the support team to meet deadlines.
- Oversaw key volunteer checks, driving full document collection and accuracy.
- Created corporate volunteer schemes by engaging organisations and aligning opportunities with community needs.
- Directed updates to volunteer adverts and promotions, ensuring current content.
- Managed email and phone enquiries from new and existing volunteers.
- Led preparation of pre-event volunteer packs, providing essential resources such as maps and signage for seamless event execution.
- Led volunteer tent deployment at events, coordinating staffing across locations.
Senior Sales Advisor
1 Year
Farnborough College of Technology | 01.2016 - 01.2017
- Developed and maintained key accounts through regular engagement activities with employers.
- Reported sales figures using templates and scheduled updates to ensure accurate tracking of performance.
- Oversaw the creation and placement of employer adverts across various platforms. and applicants via National Apprenticeship Service system workflows.
- Manage ESFA portal and website information for accurate apprenticeship listings.
- Maintained active social media presence to highlight apprenticeship opportunities and student successes. with apprenticeship vacancies and student achievement highlights.
- Update social media of apprenticeship vacancies and key student achievements.
- Develop team knowledge on apprenticeship reforms and levy consultancy processes.
- Coordinate careers event organisation and delivery across partner stakeholders.
Tutor/assessor
4 Years
Straight A Training | 01.2012 - 01.2016
- Conducted one-to-one and group training sessions, enhancing learner engagement and understanding.
- Managed caseload of 40 learners, supporting their development and progress.
- Provided tutoring in customer service, management, and business administration to enhance student skills.
- Oversaw key account management for companies including The Ritz, Intercontinental, ITV and Channel 4, fostering strong partnerships.
- Prepared learner paperwork for audit readiness.
Scheme Manager, Learning & Development Consultant
8 Years
Anchor | 01.2003 - 01.2011
- Managed tenant inquiries, applications, and rent agreements, ensuring compliance with regulations and policies to protect tenant rights and uphold property standards.
- Develop tenant support plans and make referrals based on individual needs.
- Oversee day-to-day operations of the retirement home, ensuring a safe, secure, & comfortable environment for all residents.
- Coordinated move-in and move-out processes, conducting unit inspections and facilitating key handovers to ensure smooth transitions for residents.
- Conduct regular inspections of rental units to ensure they meet quality standards & address any maintenance or repair needs promptly.
- Collaborate with maintenance staff, contractors, and service providers to ensure efficient property management & upkeep.
- Manage facilities, annual & cyclical maintenance & contracts.
- Maintain accurate records of tenant information, rent agreements, rent payments, & maintenance requests.
- Coordinated social events to foster community engagement among residents., events, and support services to promote resident engagement and improve overall quality of life.
Education
Certificate - Venue Management
Level 4 Diploma - Business and Professional Administration
City & Guilds
Level 4 Diploma - Business and Professional Administration
City & Guilds
Level 3 Diploma - Effective Management
City & Guilds
Level 3 Diploma - Effective Management
City & Guilds
Level 3 Award - Hospitality Supervision and Leadership Principles
City & Guilds
Level 3 Award - Hospitality Supervision and Leadership Principles
City & Guilds
Level 3 Certificate - Assessing Vocational Achievement
City & Guilds
Level 3 Certificate - Assessing Vocational Achievement
City & Guilds
Functional skills level 2 - ICT
City & Guilds
Functional skills level 2 - ICT
City & Guilds
8 GCSE grades - A - C, including English and Maths
Greensward School
8 GCSE grades - A - C, including English and Maths
Greensward School