Summary
Overview
Work history
Education
Skills
Work availability
Timeline

FRANCES SWIFT

Hersham,Surrey
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Summary

An extremely competent, well qualified Global HR professional with extensive experience in GR Operations and global mobility . Demonstrates exposure of working in senior HR roles, engaging executive personnel, and contributing to strategic plans, people functions and policy development. Moreover, partners with business leaders in a HRBP approach to HR and global mobility that retains and assigns talent to high-profile workstreams. Holds a collaborative vision on performance improvement, the use of L&D to address skill gaps and the ability to coach leaders across the world in how to get the most from teams. Vast knowledge of international HR legislation complements a robust approach to hardship, camp-based and expatriate employee relations functions. Excels working within a global environment and across diverse cultures.

• 15+ years in HR operations, including in the management of various large-scale and project-based mobilisations, including the management of employees worldwide as a business partner to the Legal, Drilling & Well division and production entities . Embeds best practice law and regulation based on the country

• Supports the mobility of employees across the globe, with specialist knowledge over immigration, tax, policy development, cross-border working, compensation practice, benefits management and issue resolution, visa, permits and assignments

• Successfully implemented daily rate contracts within EIRL that enabled flexible staffing policies and a cost-reduction initiative that eliminated £4million staffing expenditure without loss of personnel

• Coordinated annual projects, company social events and served on associated steering committees centred on improving HR processes and the value of global mobility solutions

• A designated focal point for Legal & Drilling personnel and Senior Managers at ENI International Resources

• Robust generalist experience, with expertise in HR planning, suppliers, appraisals, training, development, staff progression and succession, recruitment, inductions, and employee relations

• Strong communication skills, confident in the ability to manage sensitive, timely HR functions, and to multitask on key projects. An influencer with seniors and leader in collaborations.

Overview

16
16
years of professional experience
1
1
year of post-secondary education

Work history

Global Resourcing Team Leader

ENI
London
09.2023 - 05.2025
  • Company Overview: ENI's centre of excellence for attracting, recruiting, and retaining talent.
  • Returned to ENI International Resources is ENI's centre of excellence for attracting, recruiting, and retaining talent to coordinate and deliver effective resourcing services to enable the realization of changing business needs.
  • Serves as a focus point for subsidiary HR managers, HR HQ, Professional Areas and EIRL colleagues.
  • Delivers an integrated and effective resource service to quality, time, cost, compliance, and D&I KPIs.
  • Ensures the attraction, assessment, and selection of the best candidates to drive performance improvement in key areas.
  • Maximises engagement with Alumni, using engagement and activities to improve brand positioning in the talent market.
  • Partners with EIRL colleagues to drive improvements in collaboration with the Head of International Resourcing.
  • Generates timely MI for HR HQ and regional HR / HRBP teams, updates trackers and Taleo as required.
  • Actively contributes to global resourcing and EIRL projects from cultural change to a shift in resourcing processes.
  • ENI's centre of excellence for attracting, recruiting, and retaining talent.
  • Led project coordination, resulting in timely delivery.
  • Increased team cohesion by implementing regular feedback sessions.
  • Conducted regular performance reviews to identify areas of improvement for each team member.
  • Monitored daily operations whilst reducing operational cost significantly.
  • Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
  • Provided comprehensive onboarding training to reduce learning curve for new hires.
  • Encouraged open communication, fostering a positive work culture.

HR Management & Organizational Senior Advisor

ENI
Basra, Iraq
01.2019 - 09.2023
  • Mobilised to Basra, Iraq on the request of HQ to head-up as HR Management & Organisational Senior Advisor to ensure that an effective organisational structured was embedded within the country.
  • Moreover, adopts and integrates the HQ HR plan, process, and management guide to teams at a localised level.
  • Heavily involved in organisational development, structure and frameworks that support an ever-changing employee base which includes global movements and project scaling.
  • Supported departments to adopt and implement HQ processes, organisational documents, and controls.
  • Collaborated with immigration teams to request/renew LOI and visas.
  • Hosted inductions of new employees, including recently mobilised and expatriate personnel.
  • Consulted on adopting HR group processes to relevant local legislation, policies, and cultures.
  • Led performance reviews for the ex-pat population, and for local hires in partnership with HQ.
  • Tracked and monitored employment controls, compliance and changes due to global mobility.
  • Managed contractors and freelance workers in various camps, and generates performance reports.

HR Operations Team Leader

ENI
04.2014 - 01.2019
  • Company Overview: ENI's centre of excellence for attracting, recruiting, and retaining talent.
  • Promoted to HR Operations Team Leader, responsible for the performance of a 5strong team through generalist operations.
  • Coached the HR Operations team through the employee lifecycle, including the allocation and management of workflows, individual development plans, performance programmes and internal cultures changes.
  • Advised and guided geographically dispersed senior managers in HR compliance and best practice.
  • Supported compensation and benefits, new employee inductions, topic training assignments, talent retention projects and resource planning for new drilling sites and projects.
  • Consulted on changes to employee management based on country-level legislation, and cascaded relevant information to team leaders at a localised level.
  • ENI's centre of excellence for attracting, recruiting, and retaining talent.

Senior HR Operations Advisor

ENI
01.2013 - 04.2014
  • Company Overview: ENI's centre of excellence for attracting, recruiting, and retaining talent.
  • Transitioned into a dedicated HR generalist role as a Senior HR Operations Advisor, responsible for localised HR operations across the employee lifecycle.
  • Demonstrated skill in the management of the International Assignment Program and its development into a global mobility solution.
  • Advised and guided personnel regarding recruitment, new starter and induction processes, employee benefits, policy selection, compensation, and rewards, as well as global mobility programmes.
  • Handled escalated assignment management, immigration, tax, legal and benefits for mobile personnel.
  • Project managed the hiring and redundancy function to an in-house operation that slashed costs.
  • Developed training materials and programmes in reflection to changing business needs, and skills gaps.
  • Consulted with staff on changes to terms and conditions, pay and benefits – managed sensitive information.
  • Organised company-wide events, with ownership over vendor management, selection and outbound assignees.
  • ENI's centre of excellence for attracting, recruiting, and retaining talent.

Global Mobility Advisor

ENI
02.2011 - 01.2013
  • Company Overview: ENI's centre of excellence for attracting, recruiting, and retaining talent.
  • Hired as a Global Mobility Advisor to facilitate the global mobilisation process of ENI personnel in a reflection of changing demands within the Oil & Gas sector.
  • Demonstrated a complete command of the mobilisation requirement, including obtaining relevant work visas and permits for ENI staff.
  • Facilitated a seamless, end-to-end global mobility solution to relocate resources to key projects.
  • Inducted employees to changes in health, safety, and environmental policies in each country.
  • Partnered with finance colleagues to enact changes to tax status and to overcome international tax issues.
  • Maintained data integrity within the iHRMS (HRIS) system, and updated on new starters and leavers.
  • Submitted payroll data each month into a departmental spreadsheet to facilitate seamless updates.
  • Produced the monthly EIRL suppliers report.
  • ENI's centre of excellence for attracting, recruiting, and retaining talent.

Relocation Manager

Atlantic Corporate Relocation
10.2009 - 02.2011
  • Company Overview: Atlantic Corporate Relocation supports office, warehouse, and business relocations across the world.
  • Specialised as a Relocation Manager to people mobility functions, building relationships in the client's business at varying levels of seniority to address questions, queries, and concerns – and meet client service expectations.
  • Engaged with clients to capture the requirements for relocation and mobility services, devises complex and detailed plans, and analysed information to create strategic direction and mobility solutions that work.
  • Worked closely with employees and their families in regard to relocation preferences and processes.
  • Created client reports following analysis of needs and interpretation of HR data for mobility cases.
  • Maintained a clear communication line with clients, and updated regarding policy, process, or operation.
  • Demonstrated strong knowledge of global mobility issues including immigration, tax, policy development, cross-border working, compensation practice, benefits management, and issue resolution.
  • Atlantic Corporate Relocation supports office, warehouse, and business relocations across the world.

Education

CIPD Level 5 - Human Resource Management

Westminster Kingsway College, London
09.2013 - 06.2014

International HR Practitioner (IHRP) Programme - undefined

ECA International

Skills

  • Decisive decision-making
  • Communication excellence
  • Goal setting expertise
  • Constructive criticism
  • Compensation and benefits administration
  • Human resources management
  • Employee relations management
  • Expatriate administration
  • Policy implementation and enforcement
  • Leadership proficiency
  • Knowledge sharing
  • Change management experience
  • GDPR compliance monitoring
  • Team supervision
  • Process improvement understanding
  • Microsoft Excel
  • KPI tracking

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Global Resourcing Team Leader - ENI
09.2023 - 05.2025
HR Management & Organizational Senior Advisor - ENI
01.2019 - 09.2023
HR Operations Team Leader - ENI
04.2014 - 01.2019
Westminster Kingsway College - CIPD Level 5, Human Resource Management
09.2013 - 06.2014
Senior HR Operations Advisor - ENI
01.2013 - 04.2014
Global Mobility Advisor - ENI
02.2011 - 01.2013
Relocation Manager - Atlantic Corporate Relocation
10.2009 - 02.2011
ECA International - International HR Practitioner (IHRP) Programme,

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FRANCES SWIFT