Fozia Afzal
Walthamstow,Waltham Forest
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Receptionist
College Pakistan
Faisalabad, Faisalabad
03.2010 - 04.2011
- Handled appointment scheduling to ensure smooth daily operations.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Maintained an organised reception area for a professional business environment.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Assisted with administrative tasks, improving overall functionality of the office.
Kashf foundation Faisalabad
Kashf foundation
Lone Officer, Faisalabad
02.2008 - 11.2010
- Successfully delivered on tasks within tight deadlines.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Supported team by demonstrating respect and willingness to help.
- Oversaw daily operations to achieve high productivity levels.
- Applied positive customer service approach to increase satisfaction levels.
supervise
garments company Pakistan
supervise, garments compeny As an Assista, Pakistan
06.2006 - 12.2007
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Completed duties to deliver on targets with accuracy and efficiency.
- Completed customer orders with speed and accuracy.
Education
Bachelor of Arts - mass communication
Ilama Iqbal university
pakistan 02.2008 - 03.2010
childcare - level 1 and level 2 Childcare Diploma, Waltham forest college
Waltham Forest College
London 09.2021 - 06.2023
Leve 1,2 Qualifications Certificate - mathematics
Waltham Forest College
London 09.2021 - 09.2023
FAA LEVEL 3 AWARD PAEDIATRIC FIRST AID (RQF) -
Waltham Forest College
London 07.2023 - 07.2023
customer service -
The college of haringey, enfield and north east
London 10.2024 - 10.2024
Skills
- Customer and client relations
- Customer service
- Meeting coordination
- Office supply management
- Office equipment operations
- Flexible
- Punctual
Languages
Urdu
Intermediate
English
Elementary
Hindi
Intermediate
Custom
Dynamic and dedicated Nursery Assistant with a passion for childhood development. Experienced in providing
care and support in both educational and residential settings. Skilled in problem solving, communication,
leadership, and time management. Recognized for resilience and strong work ethic. Eager to continue growing
in the childcare and education sector, driven by a deep passion for supporting children's development.
Timeline
customer service -
The college of haringey, enfield and north east
10.2024 - 10.2024
FAA LEVEL 3 AWARD PAEDIATRIC FIRST AID (RQF) -
Waltham Forest College
07.2023 - 07.2023
childcare - level 1 and level 2 Childcare Diploma, Waltham forest college
Waltham Forest College
09.2021 - 06.2023
Leve 1,2 Qualifications Certificate - mathematics
Waltham Forest College
09.2021 - 09.2023
Receptionist
College Pakistan
03.2010 - 04.2011
Kashf foundation Faisalabad
Kashf foundation
02.2008 - 11.2010
Bachelor of Arts - mass communication
Ilama Iqbal university
02.2008 - 03.2010
supervise
garments company Pakistan
06.2006 - 12.2007
Similar Profiles
Rubina KausarRubina Kausar
Senior Academic Officer at The Educators Head Office Lahore PakistanSenior Academic Officer at The Educators Head Office Lahore Pakistan
Areeba SiddiquiAreeba Siddiqui
Medical student intern at Liaquat national hospital, Karachi, PakistanMedical student intern at Liaquat national hospital, Karachi, Pakistan
SHAH ZEIBSHAH ZEIB
Administrative Assistant at Pakistan CollegeAdministrative Assistant at Pakistan College