Fouzia Begum

• Key duties include managing patient appointments, data entry, handling phone/email queries, maintaining records, and ensuring confidentiality.

Core Duties and Responsibilities

• Administrative Support: Providing comprehensive administrative support to departments, including typing, filing, and managing correspondence.
• Patient/Staff Scheduling: Booking, cancelling, and rescheduling patient appointments and meetings, often using specialized systems.
• Data Management: Maintaining accurate records, updating patient information systems (e.g., Epic), and ensuring data quality.
• Communication: Acting as a point of contact for staff, patients, and visitors, handling telephone and email enquiries professionally.
• Meeting Support: Arranging meetings, preparing agendas, and taking minutes.
• Reception Duties: Providing front-desk coverage, welcoming visitors, and managing general enquiries.
• Workflow Coordination: Prioritising tasks in a busy environment, adhering to Trust policies, and maintaining confidentiality

• Develop optimal and scalable Business Intelligence (BI) application to meet customer needs
• Design, develop, test, and implement data warehouse systems for BI reporting and analysis
• Prepare and maintain BI reporting and analysis documentations
• Generate BI reports, dashboards, and data models with the help of BI tools and MS-Office products
• Identify and resolve BI report related issues
• Perform BI research and provide results and findings to senior management
• Provide support and guidance to junior analysts in report creation
• Manage upgrades, modifications, maintenance and troubleshooting of BI systems
• Validate data warehouse system for data integrity, quality, and accuracy
• Work with various business teams to improve BI reporting and analytics
• Research on IT/Market firm, gathering and collecting information from various third-party websites
• Find new and more efficient ways to collect data and intelligence while at the same time improving data quality

• Research on IT/Market firm, gathering and collecting information from various Sources
• Prepare reports of findings, illustrating data graphically and translating complex findings into written text
• Find new and more efficient ways to collect data and intelligence while at the same time improving data quality
• Help create research methods for new products
• Complete custom research request on short deadlines