Fortune OMOVIGHO-Ohwerhi
Customer Service
Ashford,England
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
14
14
years of post-secondary education
Work History
CEO Nero Fabrics
Self Employed Services
Sapele , Delta
01.2018 - 07.2023
- Seams by Zahra is a fashion designing brand for female wears that is committed to delivering excellent and beautiful apparels to customers
- Responsible for the designing and sewing of fabrics for numerous customers.
Sales Executive
United Bank Of Africa Plc
Sapele , Delta
02.2021 - 10.2023
- Tasks
- Implementing efficient workflow processes and policies, monitoring daily productivity to improve overall effectiveness of personnel and customers banking experiences
- Ensuring continuous satisfaction of customers by improving customer service through the development of new policies and procedures
- Responsible for listening and solving customer's complaints with maximum satisfaction
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
Class Teacher
International Junior School
Sapele , Delta
01.2019 - 03.2020
- Tasks
- Responsible for teaching biology and Christian religious studies
- Prepared lecture notes and delivered classes, coordination of students and classroom activities.
- Developed and distributed study guides to reinforce lecture details and help students with test preparation.
- Used tests, quizzes, and other assignments to gauge students' learning and determine understanding of course materials.
- Assessed student comprehension through regular quizzes, tests, and assignments.
- Scheduled appointments with parents to discuss student progress and classroom behavior.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
Industrial Training
Quest Fm,
Ughelli , Delta State
06.2016 - 06.2017
- Achievements/Tasks
- Carried out tests on different samples for patients
- Conducted organization-wide training needs assessment to identify skills, deficiencies or knowledge gaps.
- Scheduled appropriate training sessions, successfully scheduling training sessions across multiple locations.
- Sought feedback from team members to continually improve training processes and programs.
Education
Primary Certificate - General Studies
ODORO Primary School
Oleh 09.2001 - 07.2007
National Diploma - Mass Communication
Delta State Polytechnic
Ozoro 01.2015 - 09.2017
Secondary School - Art
Elite Academy
Uzere 09.2007 - 07.2013
Skills
TECHNICAL SKILLSundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Sales Executive
United Bank Of Africa Plc
02.2021 - 10.2023
Class Teacher
International Junior School
01.2019 - 03.2020
CEO Nero Fabrics
Self Employed Services
01.2018 - 07.2023
Industrial Training
Quest Fm,
06.2016 - 06.2017
National Diploma - Mass Communication
Delta State Polytechnic
01.2015 - 09.2017
Secondary School - Art
Elite Academy
09.2007 - 07.2013
Primary Certificate - General Studies
ODORO Primary School
09.2001 - 07.2007
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