Fortune OMOVIGHO-Ohwerhi
Customer Service
Ashford,England
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
14
14
years of post-secondary education
Work History
CEO Nero Fabrics
Self Employed Services
Sapele , Delta
01.2018 - 07.2023
- Seams by Zahra is a fashion designing brand for female wears that is committed to delivering excellent and beautiful apparels to customers
- Responsible for the designing and sewing of fabrics for numerous customers.
Sales Executive
United Bank Of Africa Plc
Sapele , Delta
02.2021 - 10.2023
- Tasks
- Implementing efficient workflow processes and policies, monitoring daily productivity to improve overall effectiveness of personnel and customers banking experiences
- Ensuring continuous satisfaction of customers by improving customer service through the development of new policies and procedures
- Responsible for listening and solving customer's complaints with maximum satisfaction
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
Class Teacher
International Junior School
Sapele , Delta
01.2019 - 03.2020
- Tasks
- Responsible for teaching biology and Christian religious studies
- Prepared lecture notes and delivered classes, coordination of students and classroom activities.
- Developed and distributed study guides to reinforce lecture details and help students with test preparation.
- Used tests, quizzes, and other assignments to gauge students' learning and determine understanding of course materials.
- Assessed student comprehension through regular quizzes, tests, and assignments.
- Scheduled appointments with parents to discuss student progress and classroom behavior.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
Industrial Training
Quest Fm,
Ughelli , Delta State
06.2016 - 06.2017
- Achievements/Tasks
- Carried out tests on different samples for patients
- Conducted organization-wide training needs assessment to identify skills, deficiencies or knowledge gaps.
- Scheduled appropriate training sessions, successfully scheduling training sessions across multiple locations.
- Sought feedback from team members to continually improve training processes and programs.
Education
Primary Certificate - General Studies
ODORO Primary School
Oleh 09.2001 - 07.2007
National Diploma - Mass Communication
Delta State Polytechnic
Ozoro 01.2015 - 09.2017
Secondary School - Art
Elite Academy
Uzere 09.2007 - 07.2013
Skills
TECHNICAL SKILLSProficient using the web, Microsoft Office tools (WordExcel and PowerPoint) and other common applications
Sales strategy
Public speaking
Product and service sales
Product promotions
Goals and performance
Sales strategy
Database Management
Sales expertise
Business networking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Sales Executive
United Bank Of Africa Plc
02.2021 - 10.2023
Class Teacher
International Junior School
01.2019 - 03.2020
CEO Nero Fabrics
Self Employed Services
01.2018 - 07.2023
Industrial Training
Quest Fm,
06.2016 - 06.2017
National Diploma - Mass Communication
Delta State Polytechnic
01.2015 - 09.2017
Secondary School - Art
Elite Academy
09.2007 - 07.2013
Primary Certificate - General Studies
ODORO Primary School
09.2001 - 07.2007