Forhana Begum
England
Summary
Dedicated Graduate with a BA in Politics and Sociology. Delivered tailored academic and pastoral support to enhance students' learning experiences and personal development. Fostered inclusive environments through effective collaboration and communication.
Overview
8
8
years of professional experience
Work History
Inclusion Support Assistant
Salford City College
Salford
11.2025 - 07.2026
- Implemented a proactive, person-centred approach, ensuring tailored support for each learner's success.
- Collaborated with classroom tutors to identify and address barriers, enabling learners to access curriculum and achieve full potential.
- Supported students across diverse subjects, facilitating engagement in various Centres within Salford City College group.
Learning Support Assistant
Hazel Grove High School
Stockport
09.2025 - 10.2025
- Deliver one-to-one and small group learning support to help students access the curriculum and achieve their targets.
- Provided tailored academic and pastoral support to students, including those with special educational needs and those facing social, emotional, and mental health challenges, to enhance their overall well-being and academic performance.
- Collaborated with teaching staff to develop inclusive learning environments that cater to diverse student needs, facilitating better access to education for all learners.
- Act as a scribe and reader during assessments to ensure fair and accessible exam conditions.
- Supported extracurricular and sporting activities to foster teamwork, build confidence, and promote positive student engagement.
Candidate Recruitment Executive
EducateGM
Manchester
06.2025 - 07.2025
- Managed full recruitment cycle, streamlining process from role advertising to applicant onboarding.
- Sourced, interviewed, and placed candidates in teaching and support roles, enhancing staffing solutions for Greater Manchester schools.
- Cultivated strong relationships with candidates and school partners, ensuring alignment with staffing needs.
- Maintained accurate compliance records in line with safeguarding regulations.
Reprographics Assistant
St Pauls Catholic High School
Wythenshawe
09.2024 - 05.2025
- Produced high-volume prints for enterprises and major clients using large-scale machines, meeting tight deadlines and quality standards.
- Configured, adjusted, and monitored printing machine functions to ensure high-quality output of graphics and text.
- Delivered exceptional customer service by efficiently resolving queries and concerns with professionalism and patience.
Examination Assistant
Bedford College
Bedford
05.2024 - 08.2024
- Assisted in preparing exam materials, including question papers and answer booklets, to facilitate smooth examination process.
- Maintained confidentiality of examination documents and results, safeguarding integrity of examination process.
- Supervised packing and secure transport of completed exam scripts to marking centre, ensuring timely delivery for marking.
Literacy Intervention Tutor
Oasis Academy MediaCity
Salford
03.2023 - 12.2023
- Evaluated student abilities and crafted personalised training curricula, addressing individual learning needs effectively.
- Conducted regular assessments to monitor student progress and adapted teaching strategies, enhancing individual learning outcomes.
- Supervised student activities and provided constructive feedback and guidance, fostering improvement in practical skills.
No7 Beauty Advisor
Boots
Manchester
10.2021 - 01.2023
- Guided clients in selecting appropriate beauty products, directly contributing to increased retail sales.
- Utilised upselling and cross-selling techniques to enhance customer order value by recommending add-ons, such as lotions, serums, and primers.
- Enhanced product knowledge through regular training, providing informed advice to clients.
Customer Advisor
Boots
Bedford
10.2018 - 09.2021
- Assisted customers by answering enquiries on product placement, details, and availability, ensuring informed purchasing decisions.
- Resolved customer complaints with professionalism, delivering tailored solutions to enhance satisfaction and loyalty.
- Managed customer complaints under pressure, effectively solving issues to maintain positive customer relationships.
Education
Bachelor of Arts - Politics and Sociology
University of Manchester
Manchester01-2025
A-Levels - Psychology, Sociology, English Language and Literature
Bedford Academy
Bedford01-2020
GCSEs -
Bedford Academy
Bedford01-2018
Skills
- Educational technology
- Assistive technology
- E-learning expertise
- Learner engagement
- Attention to Detail
- Safety awareness
- Confidentiality understanding
- Communication
- Customer Service
- Customer complaint handling
- Patience under pressure
- Patience and empathy
Languages
Bengali
English
Timeline
Inclusion Support Assistant
Salford City College
11.2025 - 07.2026
Learning Support Assistant
Hazel Grove High School
09.2025 - 10.2025
Candidate Recruitment Executive
EducateGM
06.2025 - 07.2025
Reprographics Assistant
St Pauls Catholic High School
09.2024 - 05.2025
Examination Assistant
Bedford College
05.2024 - 08.2024
Literacy Intervention Tutor
Oasis Academy MediaCity
03.2023 - 12.2023
No7 Beauty Advisor
Boots
10.2021 - 01.2023
Customer Advisor
Boots
10.2018 - 09.2021
Bachelor of Arts - Politics and Sociology
University of Manchester
A-Levels - Psychology, Sociology, English Language and Literature
Bedford Academy
GCSEs -
Bedford Academy