Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Achievements
Timeline
Generic

Foluwaso Fajuke

Liverpool

Summary

Hardworking student with strong interpersonal and communication skills, ready to take on new challenges. Takes problem-solving and active listening approach to complete tasks with accuracy and precision. Maintains polite and professional manner at all times. Approachable individual confident at providing quality customer service in various environments. Clear communicator and active listener with focus on relationship building. Possesses selling abilities and query management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Retail sales associate

Nike
Manchester
10.2023 - 10.2024
  • Handled cash transactions accurately maintaining financial integrity.
  • Participated in staff meetings contributing valuable insights for improvement.
  • Tagged products quickly and accurately with price tags and stickers.
  • Enhanced customer satisfaction by addressing and resolving complaints efficiently.

Call centre agent

TCC
Liverpool, Merseyside
01.2022 - 10.2022
  • Handled high call volumes with accuracy and efficiency for optimum productivity.
  • Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction.
  • Used outstanding problem-solving and communication skills to appease dissatisfied customers.
  • Achieved daily performance targets, aiding department progression towards sales goals.
  • Answered customer enquiries with excellent customer service skills.

Retail sales assistant

Debenhams
Liverpool, Merseyside
12.2020 - 05.2021
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Assisted customers in locating specific items to boost satisfaction.
  • Built lasting relationships with clients through customer service interactions.
  • Operated cash registers with accuracy and processed cash and card transactions.

Education

St Francis of Assisi, Francis of Assisi

GCSEs - Maths

The Academy of St Francis of Assisi
Liverpool
04/2017 - 07/2019

GCSEs - English language

The Academy of St Francis of Assisi
Liverpool
05/2017 - 07/2019

GCSEs - English literature

The Academy of St Francis of Assisi
Liverpool
05/2017 - 07/2019

Physical education

The Academy of St Francis of Assisi
Liverpool
05/2017 - 07/2019

GCSEs - DT

The Academy of St Francis of Assisi
Liverpool
05/2017 - 07/2019

GCSEs - Science

The Academy of St Francis of Assisi
Liverpool
05/2017 - 07/2019

Skills

  • Customer communications
  • Target driven
  • Sales negotiation
  • Outgoing and enthusiastic
  • Self-motivated
  • Superb time management
  • Stock management
  • Effective leader

Additional Information

  • Attended St Francis of

Languages

English
Fluent
yoruba
Advanced

Achievements

- African Caribbean Society (ACS) Treasurer 2022/23 - overlooked society funds and ensured the allocation of membership payments as well as maintaining the financial wellbeing of the committee in order to promote events.

- Worked on Financial Modelling, Risk Analysis or Portfolio Management – Showcases hands-on finance skills.

- Case Studies & Market Analysis Projects – E.g., analysing stock trends, economic impacts, or risk assessments.

Timeline

Retail sales associate

Nike
10.2023 - 10.2024

Call centre agent

TCC
01.2022 - 10.2022

Retail sales assistant

Debenhams
12.2020 - 05.2021

St Francis of Assisi, Francis of Assisi

GCSEs - Maths

The Academy of St Francis of Assisi
04/2017 - 07/2019

GCSEs - English language

The Academy of St Francis of Assisi
05/2017 - 07/2019

GCSEs - English literature

The Academy of St Francis of Assisi
05/2017 - 07/2019

Physical education

The Academy of St Francis of Assisi
05/2017 - 07/2019

GCSEs - DT

The Academy of St Francis of Assisi
05/2017 - 07/2019

GCSEs - Science

The Academy of St Francis of Assisi
05/2017 - 07/2019
Foluwaso Fajuke