There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Public Health Program Manager dedicated to promoting community health through prevention and educational outreach. Effective mentor and natural leader focused on fostering a positive and collaborative organizational culture.
Overview
9
years of professional experience
Work History
British Red cross
London
Public Health Program Manager
06.2020 - Current
Job overview
Increased public awareness of food safety issues through regular demonstrations.
Educated community members about environmentally-related health issues.
Assessed and responded to individual and community health education needs.
Certified that equipment and supplies were properly maintained for quality patient care and safety.
Led clinical team in delivering care services that promoted optimal resident health.
Developed a system of staff communication that ensured proper implementation of Jessicaatment plans and comprehensive patient care.
Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
Closely collaborated with management team to make necessary improvements and satisfy resident needs.
Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
Created and maintained computerized record management systems to record and process data and generate reports.
Referred residents and families to community resources to improve well-being and quality of life.
Referred clients to appropriate team members, community agencies and organizations to meet Jessicaatment needs.
Supervised 4 program staff members.
Coordinated counseling efforts with mental health professionals, doctors, nurses, and social workers
Demonstrated ability to lead and motivate outstanding healthcare teams.
Analyzed departmental documents for appropriate distribution and filing.
Researched and updated all required materials needed for firm and partners.
Forum housing association
Liverpool
Homelessness Prevention Manager
05.2015 - 06.2020
Job overview
Worked with customers to understand needs and provide excellent service.
Drove operational improvements which resulted in savings and improved profit margins.
Received and processed stock into inventory management system.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Created plans and communicated deadlines to complete projects on time.
Collaborated with team members to achieve target results.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Carried out day-to-day duties accurately and efficiently.
Resolved problems, improved operations and provided exceptional service.
NHS Liverpool Clinical Commissioning Group (CCG)
Liverpool
Public Health Engagement Officer
08.2014 - 05.2015
Job overview
Help to improve health outcomes within Liverpool
Help to narrow health inequalities within Liverpool
Involved in improving the quality of health care received by Liverpool patients, which is regularly measured by feedback and, provider assessment and eternal review process.
Help to work with the locality and neighborhood groups to implement and deliver services that meet the needs of the community
Involved in effectively engaging patients and public in decision making.
Involved in ensuring continuous improvement in primary care services
Involved in empowering patients to improve their overall quality of life
Involved in their car plans and to ensure that no decision will be made without fully involving patients both in planning and monitoring of patients
Involved in community engagement projects like Bio Cancer and visiting Gp’s around Liverpool in helping patients to use the online services for booking appointments and ordering prescriptions.