Dynamic Data & Operations Officer with a proven track record at Study Group, excelling in records management and academic quality assurance. Achieved 100% compliance in data processing while enhancing student engagement through innovative learning technologies. Strong leadership and student welfare support skills drive successful outcomes in educational environments.
Overview
10
10
years of professional experience
Work History
Data & Operations Officer
Study Group
Leeds
10.2024 - Current
Reporting to registry & Operations Coordinator – Leeds Office
Maintained and updated student records in line with Study Group and university partner requirements, achieving 100% on-time data processing and ensuring full compliance with academic and regulatory standards.
Managed enrolments, module registrations, attendance, academic results, and progression tracking, supporting 95% data accuracy and reducing record discrepancies by approximately 20%.
Produced and distributed official student documentation (including enrolment letters and transcripts) with 98–100% accuracy, improving turnaround times by an estimated 15%.
Supported internal and external audits through accurate record-keeping and data validation, contributing to successful audit outcomes with no major findings.
Provided effective day-to-day operational support to the academic centre, enabling the smooth delivery of teaching, assessment, and academic processes.
Used Time Edit to support timetabling, room bookings, and assessment scheduling, achieving 90% timetable accuracy and reducing scheduling conflicts.
Coordinated logistical support for examinations, coursework submissions, and academic boards, ensuring 100% on-time delivery of key academic activities.
Worked collaboratively with Student Services, Academic, and Welfare teams to enhance the student experience, contributing to a 10–15% reduction in repeat student enquiries.
Designed and delivered student-facing inductions, guides, and process walkthroughs using Genially, Canva, and digital tools, increasing student engagement and supporting a 15–25% improvement in self-service completion.
Create engaging and accessible visual materials and resources to support operations and student engagement.
Leeds International Study Centre, UK.
Teaching Assistant
Prospero Teaching
Leeds
01.2024 - 07.2024
Reporting to the Coordinator of Leeds office
Assisted the teacher in the classroom by helping students with their work, preparing materials, and managing the learning environment for a 100% effectiveness.
Provided learning support to students who need extra help, including those with special educational needs.
Lead small groups of 2 – 10 students in activities and lessons, ensuring they stay on task and understand the materials.
Help with clerical tasks such as taking attendance and setting supplies for the classroom.
Assisted in maintaining rules and encouraging positive behaviour in the classroom.
Participated in ongoing training and professional development to stay current with educational practices and policies.
Oversaw small groups of 5 students throughout classes and activities, for a 100% class participation.
Delivered high-quality learning support in classroom environments, supporting diverse student needs and fostering engagement.
Used digital platforms including Genially and Canva to prepare interactive student learning sessions and resources.
Leeds UK.
Educational Administrator
Glisten International Academy
09.2020 - 08.2023
Led the development and implementation of academic programmes, achieving 98% alignment with institutional objectives and accreditation requirements, supporting quality assurance and academic governance standards.
Oversaw faculty recruitment and evaluation processes, supporting the appointment of 5 new academic staff, contributing to improved teaching capacity and an estimated 10–15% enhancement in instructional quality and delivery consistency.
Managed student support services, including academic advising, counselling, and extracurricular provision, contributing to an estimated 15–20% improvement in student engagement and 10–15% increase in student retention.
Developed and monitored departmental budgets, ensuring 100% effective resource allocation, reducing unnecessary expenditure and supporting long-term financial sustainability.
Coordinated accreditation and compliance activities, achieving 100% regulatory compliance and supporting successful internal and external reviews with no major findings.
Led the planning, delivery, and evaluation of academic programmes, with a focus on teacher education and staff training, contributing to a 15–20% improvement in programme delivery effectiveness.
Contributed to the design, review, and evaluation of curricula, incorporating feedback from faculty, students, and industry stakeholders, resulting in improved curriculum relevance and an estimated 10–15% increase in student satisfaction.
Supported the implementation of technology-enhanced learning initiatives, expanding access to digital learning resources and contributing to a 20–25% increase in student engagement with online materials.
Conducted data analysis to evaluate programme effectiveness and inform strategic decision-making, leading to measurable improvements in academic performance and an estimated 10–15% increase in overall student satisfaction.
Deputy Education Administrator
Glisten International Academy
09.2017 - 08.2020
Assisted in the design and evaluation of curricula, incorporating feedback from faculty, students, and industry stakeholders.
Supported the implementation of technology-enhanced learning initiatives, increasing access to educational resources and improving learning outcomes.
Conducted data analysis to assess program effectiveness and inform strategic decision-making, resulting in improved academic performance and student satisfaction.
Coordinated community outreach programs, building partnerships with local organizations and enhancing the institution's visibility and impact.
Supported development and implementation of teacher education programmes and pedagogical strategies.
Mentored early-career teachers during placements and professional development cycles.
Contributed to blended learning integration and improved digital learning access.
Conducted academic data reviews to guide institutional planning.
Examination Supervisor
Glisten International Academy
07.2015 - 08.2017
Verified candidate identities and checking exam materials accurately to ensure exam procedures are followed precisely.
Kept track of exam timing and making timely announcements to ensure that exams start and end punctually.
Handled unexpected issues or emergencies calmly and efficiently and providing quick and effective solutions to problems that arise during exams.
Upholding the principles of fairness and confidentiality throughout exam process by maintaining professional conduct and impartiality.
Accurately completing necessary documentation, such as incident reports and attendance sheets and detailed records of any irregularities or issues during the exam.
Cover Supervisor
Prospero Teaching
Leeds
Reporting to the Coordinator of Leeds office
Managed 20 student classroom, ensuring 100% engagement in classroom activities in the lesson plans provided.
Delivered pre-prepared lessons and activities, and classroom supervision continuity of learning.
Oversaw student behaviour and maintain order, addressing any disruptions promptly and appropriately.
Assisted 15 students with their work, providing 100% clarification and guidance as needed.
Reported any issues or concerns about student behaviour or progress to the relevant teacher or school administration.
Monitored students during non-classroom times such as lunch, playtime, and after school activities.
Leeds UK.
Education
Master Art - Education
Leeds Beckett University
Leeds
Master of Business Administration (MBA) -
Nigeria Defence Academy
B.Sc. (ED) - Accounting
Ahmadu Bello University
Skills
Records Management and Information Governance
Learning Technology: Genially
Learning Technology: Canva
Learning Technology: MS Office Suite
Leadership & Management in Education
Academic Quality Assurance and Compliance
Student Welfare Support
Student Relationship Management
Governance Administration and Support
Safeguarding & Policy Compliance
Curriculum and Instructional Design
Policy Implementation and Communication
Minutes and Action Plan Preparation
Gaps In Education
09/01/97, 10/31/01, Internship
01/01/03, 12/31/04, Teaching Practice
06/01/08, 02/28/09, Internship
04/01/09, 12/31/10, Internship
Additional Information
Proficient in Genially, Canva, Microsoft Office Suite., Salesforce and Time Edit user for data management and timetabling., Understanding of UK education policies, safeguarding practices, and student welfare procedures., Recognised international teaching qualification (TRCN), equivalent to UK PGCE., Visa Compliance & Student Responsibilities in the UK, Attendance Expectations & Regulations, Living in Leeds, Health and Wellbeing – looking after yourself in LISC.
Professional Highlights
Motivator - Persuaded Key stakeholders to adopt new software, streamlining processes and reducing cost by 40%.
Leadership – Spearheading the Revision of ISO 9001:2015 Quality Management Standards