FOLARIN OMOSENI KAFILAT

• Assisting with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
• Monitoring individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
• Leading group activity programmes to support independence and encourage community inclusion.
• Using excellent communication and interpersonal skills to engage and interact with individuals in need.
• Providing physical and emotional support, employing compassionate care to help individuals achieve their full potential.
• Promoting personal wellbeing and independence, building service user confidence through social and community interaction.
• Providing support in social, physical and emotional areas to assist clients with integration into local community.
• Building strong patient relationships through compassionate care and friendly rapport building.
• Empowering individuals to pursue hobbies and leisure activities such as shopping and creative activities.
• Facilitating weekly group meetings, providing safe, secure spaces for service users to interact and socialize.
• Delivering high-quality care to individuals with varying needs, tailoring support to meet personalized care plans.
• Improved health outcomes by delivering consistent care in collaboration with nursing team.
• Conducting one-to-one and group support sessions, helping service users to achieve care plan objectives.
• Monitoring and documenting client behaviours, activities and development, aiding appropriate care plan management.
• Continuously promoting best practices in health, safety and security to safeguard service user welfare.

Assisting with practical tasks relating to care, cleaning and cooking, health/safety check, and maintaining good hygiene.

• Responsible for appropriately dealing with any emergencies/incidents that arise.
• Assisted in administering medication with the use of a MAR sheet or prompting to take the medication in accordance with written plans created by healthcare providers.
• Promoting client health or well-being and enabling them to live their life to the fullest and independently.
• Working with the staff team across all levels to safeguard children and young adults at all times.
• Providing high standards of care for elderly patients with a focus on everyday care such as personal hygiene, mental stimulation, and general well-being. • Ensuring the accurate completion of all administration and documentation related to patient care.
• Continuously promoted best practices in health, safety and security to safeguard service user welfare.

• Planned and delivered customer service training, boosting satisfaction levels.
• Used targeted questioning techniques to determine customer needs and appropriate support.
• Enabled efficient follow-up by accurately recording customer requirements and details.
• Achieved daily performance targets, aiding department progression towards sales goals.
• Manage inbound and/or outbound calls within working hours.
• Follow various communication scripts when speaking to a caller.
• Handle customer engagement or all other duties assigned by the operation manager.
• Identify customer needs, answer questions and solve problems. Up-sell approver products and services when possible.
• Build sustainable customer relationships to ensure patronage. •

• Assessment of personality disorder using MMPI, ISBC and DAP. •
• Attending wards and case conference with other management teams.
• Educating drug and alcohol rehabilitation units especially on prevention and control.
• Assessment of intelligence using WAIS-III, Raven standard progressive metrics, Vineland adaptive behaviour scale II and Slosson draw coordination.
• Participated in training and seminars to enhance skills and promote growth.
• Demonstrated accountability and initiative by proactively identifying and mitigating potential risks.
• Exceeded expectations and demonstrated potential for future success.
• Demonstrated critical time management and organisational skills to balance studies alongside paid work.
• Educating Drug and Alcohol rehabilitation unit on drug education, relapse prevention and skills training.

• Facilitated project delivery by procuring raw materials and supplies.
• Analysed and developed procurement plans with cost-effective solutions and increased purchase power.
• Built productive relationships with stakeholders, communicated updates and sought mutually beneficial outcomes.
• Advised and guided management teams on decision-making, enabling cost-effective tendering processes.
• Maintaining records of purchases, pricing and important data to enhance decision making process.
• Estimating and establishing cost parameters and budget for all purchases.
• Following and enforcing the company's procurement policies and procedures to ensure transparency and productivity.
• Reviewing, comparing, analysing, and approving products and services to be purchased.
• Reviewed proposals and submitted reports to procurement heads for selection.
• Managing inventories and maintaining accurate purchase and pricing records.
• Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.,