Foday Jabbie Gumaneh
Bradford,West Berkshire
Summary
Highly motivated and detail-oriented person seeking a challenging position in the field of customer care. With a strong educational background and practical experience, I am confident in my ability to contribute to the success of an organization while continuously developing my skills and knowledge.
Overview
2
2
years of professional experience
10
10
years of post-secondary education
Work history
Admin Officer
Brook Street
05.2023 - Current
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
Customer Service Advisor
Computershare
08.2022 - 11.2022
- Offered prompt solutions to maintain customer satisfaction.
- Offered detailed advice on product and service benefits.
- Managed high-volume customer queries simultaneously through effective multitasking.
Front of House Team Member
Krush Burger
Bradford, West Yorkshire
04.2021 - 05.2022
- Elevated guest experiences by delivering tailored, personalised customer service.
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
Education
Bachelor of Business Administration - Business Management
University of Bradford
Bradford 09.2020 - 05.2023
NVQ Level 3 - Business
Bradford College
Bradford 09.2017 - 05.2020
GCSEs -
Laisterdyke Leadership Academy
Bradford 03.2013 - 06.2017
Skills
- Business management
- Reporting and documentation
- Data entry
- Database administration
- Bookkeeping
- Payroll and budgeting
- Business administration
Languages
English
Fluent
Spanish
Native
Timeline
Admin Officer
Brook Street
05.2023 - Current
Customer Service Advisor
Computershare
08.2022 - 11.2022
Front of House Team Member
Krush Burger
04.2021 - 05.2022
Bachelor of Business Administration - Business Management
University of Bradford
09.2020 - 05.2023
NVQ Level 3 - Business
Bradford College
09.2017 - 05.2020
GCSEs -
Laisterdyke Leadership Academy
03.2013 - 06.2017
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