Foday Jabbie Gumaneh
Bradford,West Berkshire
Summary
Highly motivated and detail-oriented person seeking a challenging position in the field of customer care. With a strong educational background and practical experience, I am confident in my ability to contribute to the success of an organization while continuously developing my skills and knowledge.
Overview
2
2
years of professional experience
10
10
years of post-secondary education
Work history
Admin Officer
Brook Street
2023.05 - Current
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
Customer Service Advisor
Computershare
2022.08 - 2022.11
- Offered prompt solutions to maintain customer satisfaction.
- Offered detailed advice on product and service benefits.
- Managed high-volume customer queries simultaneously through effective multitasking.
Front of House Team Member
Krush Burger
Bradford, West Yorkshire
2021.04 - 2022.05
- Elevated guest experiences by delivering tailored, personalised customer service.
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
Education
Bachelor of Business Administration - Business Management
University of Bradford
Bradford 2020.09 - 2023.05
NVQ Level 3 - Business
Bradford College
Bradford 2017.09 - 2020.05
GCSEs -
Laisterdyke Leadership Academy
Bradford 2013.03 - 2017.06
Skills
- Business management
- Reporting and documentation
- Data entry
- Database administration
- Bookkeeping
- Payroll and budgeting
- Business administration
Languages
English
Fluent
Spanish
Native
Timeline
Admin Officer
Brook Street
2023.05 - Current
Customer Service Advisor
Computershare
2022.08 - 2022.11
Front of House Team Member
Krush Burger
2021.04 - 2022.05
Bachelor of Business Administration - Business Management
University of Bradford
2020.09 - 2023.05
NVQ Level 3 - Business
Bradford College
2017.09 - 2020.05
GCSEs -
Laisterdyke Leadership Academy
2013.03 - 2017.06