Florin Spirea

Marketing via Social Media, Advertising, Word of Mouth, Flyers and attendance at Business Forums and Seminars, resulting in increased footfall and profits

Stock orders and rotation to reduce expenditure and increase profits

Creation and preparation of menu, meals, drinks, cocktails, desserts to enhance quality and taste and satisfy customer experience.

Carry out all Health and Safety checks associated with the business resulting in an efficient kitchen area where all checks are evident and a Level 5 Food Hygiene Rating was granted

Manage the staff and rotation to ensure appropriate levels of staffing to enhance the ambience and atmosphere of the Bistro

Discussion of requirements for catering for large numbers to gauge suitable dishes for clients, and enable delivery of high standards based on taste and dietary requirements

To enable the testing process to be seamless, and ensure that individuals’ experience is pleasant and managed in a professional way.

Complete a site check at the beginning of every day

Administer throat and nasal swabs for required individuals

Explain the process to all visiting the site and ensure they fully understand what to do

Support and reassure individuals throughout the testing process

Good communication and interpersonal skills.

A warm, approachable manner.

Competent driving skills and a good knowledge of the road and traffic systems.

Good geographical knowledge.

Sensitivity and the ability to deal with customers from diverse backgrounds

Promoting a culture of continuous improvement in Service Delivery by putting forward proposals to improve the facilities and customer satisfaction.

Ensuring employees and the Company adhere to Industry Laws and Regulation by carrying out checks and providing ongoing training as required

Nurturing and maintaining positive relationships with major Stakeholders and Agencies by communicating any changes daily and in regular weekly meetings to resolve issues as they occur to minimise long term problems

Acting as the Spokesperson of the Company through the induction process, during conferences and whilst promoting the venue. Arranging promotional materials which sells the business and increases sales

Creating a culture of transparency and communications throughout the Organization by regular communication to employees and via regular meetings to discern any areas of concern and enable cohesion and best practice