

-Assessment and Care Planning: Evaluating patient needs, planning, implementing, and evaluating nursing care plans.
-Clinical Procedures: Administering medication, managing intravenous (IV) drips, wound care, and checking blood pressure and temperatures.
-Emergency Response: Responding quickly to emergencies and managing changing, critical conditions.
-Provided emotional support to patients and their families, helping them cope with illness and recovery.
-Patient Support & Advocacy: Acting as the primary point of contact for patients, supporting their dignity, and acting as their advocate.
-Communication & Education: Educating patients on managing conditions (e.g. diabetes, hypertension, and asthma. diabetes, hypertension, and asthma. diabetes, hypertension, and asthma. diabetes, nutrition, and liaising with families and multi-disciplinary teams (MDTs).
-Documentation: Maintaining accurate, confidential patient records.
-Monitor the health and wellbeing of residents, promptly reporting any changes to nursing or management staff.
-Administer and record medication in accordance with policies and regulatory requirements.
-Maintain accurate care plans and documentation, ensuring compliance with CQC standards.
-Provide practical personal care, including assistance with mobility, nutrition and personal hygiene, tailored to individual needs.
-Carry out activities to stimulate and engage residents.
-Lead and support a team of care assistants, ensuring daily tasks are carried out to the highest standard.
-Promote a positive and respectful environment for both residents and staff.
-Act as a role model for compassionate, person-centred care and provide on-the-job training for new team members.
-Support new staff through training, mentoring and ongoing guidance.
-Collaborate with families, healthcare professionals, and other stakeholders to ensure continuity of care.
-Communicate with families about their relative's progress.
-Engaged clients to create rapport and established long-term customer relationships through prompt and courteous service.
-Planned best, safest and most efficient routes for journeys using navigational systems and maps.
-Conducted regular safety inspections by checking oil and breaks.
-Delivered goods and services to customers on time and made sure they were in excellent condition.
-Notified management of vehicle safety concerns and issues.
-Followed highway codes at all times when driving company vehicles and transporting goods.
-Represented highest standards brand when on road.
-Remained calm during rush hour and other stressful driving situations.
-Drove cautiously in bad weather conditions to maximise safety.