Florentina Bagut
Maidstone,KEN
Summary
Dynamic leader with proven expertise in operational management and staff development, honed at Popat Lesure T/A Dominos Pizza. Excelled in enhancing team performance and streamlining processes, significantly increasing efficiency. Skilled in strategic planning and staff supervision, with a focus on fostering a culture of continuous improvement and achieving corporate goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Regional Manager
Popat Lesure T/A Dominos Pizza
01.2008 - 12.2024
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Established and maintained operational standards for 5 locations
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
Warehouse Operative
the Body Shop
09.2007 - 01.2008
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Checked packages and merchandise for damage and notified vendors.
- Reduced product damage rates by enforcing proper handling techniques and storage methods.
Education
Graduate Diploma - Agonomy
Faculty of Agonomy
Craiova06-2008
Skills
- Operations
- Staff training and development
- Strategic planning
- Staff management
- Operational management
- Staff supervision
- Goals and performance
- Asset control
Certification
CMI Level 3 Award in Coaching and Mentoring
Reading, walks in the nature
I am an avid reader from fiction to self-development books, I like to read everything.
I enjoy walks in nature, spending time with friends.
Languages
Romanian
Native language
English
Proficient
C2
Timeline
Regional Manager
Popat Lesure T/A Dominos Pizza
01.2008 - 12.2024
Warehouse Operative
the Body Shop
09.2007 - 01.2008
Graduate Diploma - Agonomy
Faculty of Agonomy
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