Florentina Apetrei
Wellingborough,Northamptonshire
Summary
Motivated and empathetic recent graduate with Level 4 and 5 qualifications in Health, Social Care, and Wellbeing, committed and empathetic, I am interested in applying a solid foundation of knowledge and real-world experience in a professional care setting. I have cultivated exceptional communication, forbearance, and problem-solving abilities, as well as a profound comprehension of assisting others in overcoming life's obstacles, as a mother of four. Additionally, I have volunteered to offer emotional support, practical assistance, and advocacy to friends and family members during difficult circumstances. Enthusiastic about the promotion of independence, dignity, and wellbeing for individuals of all ages and backgrounds.
Adaptable individual passionate about improving outcomes for children and young people. Shares knowledge of social and emotional factors impacting child development and learning approaches, compassionate and empathetic individual with strong communication and problem-solving skills
Experienced community interpreter with a strong background in public service interpreting, face-to-face interpreting, and empathetic communication.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work history
Community interpreter
Premium Linguistic Services
Wellingborough, Northamptonshire
09.2023 - Current
- Rendered sight translations of documents and other written materials.
- Interpreted Romanian and Spanish language for one-on-one conversations and group presentations.
- Created translation reference and glossary documents for improved department resources.
- Managed conversational flow without dominating or intruding.
- Preserved meaning, intention and context of original speech and texts.
- Maintained excellent client confidentiality during all translation services.
- Processed and imparted information swiftly, relaying intentions, emotions and tone in interpretations.
- Researched to fully understand topic to be discussed prior to interpreting session.
Protection adviser
Kalon Financial
Wellingborough, Northamptonshire
05.2022 - 09.2023
- Explained risk coverage premiums and benefits to customers to foster informed decision-making.
- Guided clients on correct coverage limits based on analysis of risk factors.
- Outlined insurance policies to protect customer interests and meet regulatory requirements.
- Reviewed Insurance applications and processed approvals or denials.
- Drafted quotes detailing policy premiums, coverages and payment structures.
- Met with clients to assess insurance needs and answer policy questions.
- Developed financial plans according to financial and client regulations.
- Utilised advanced sales skills to overcome objections, persuade customers to purchase policies, and close deals.
- Contacted potential clients and created rapport through cold calling, networking and using referrals.
- Helped customers determine appropriate products and policy terms.
- Educated clients on risk management and assisted with mitigation and coverage strategies.
Warehouse operative
Nexus People
Wellingborough, Northamptonshire
03.2021 - 04.2022
- Completed work following safety rules for best working practices.
- Carried out stock control and maintained quality standards high for audits.
- Obeyed weight restrictions when loading cargo into transport.
- Operated lifting equipment to transport and store stock.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Recorded number and quality of products, taking appropriate action of defective items.
- Maintained employee safety through observation of surroundings when moving cargo.
- Performed tagging and labelling of warehouse inventory.
- Operated material handling equipment to move large and heavy loads.
- Maintained clean, safe and orderly warehouse space.
- Completed basic maintenance on material handling equipment, minimising downtime with regular care.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Followed safety guidelines when operating in hazardous environments.
Warehouse operative
Urban Outfitters
Rushden, Northamptonshire
05.2019 - 08.2021
- Stored products in appropriate storage areas to maximise space within warehouse.
- Maintained employee safety through observation of surroundings when moving cargo.
- Performed tagging and labelling of warehouse inventory.
- Completed basic maintenance on material handling equipment, minimising downtime with regular care.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Followed precise orders to assist with continuous flow of goods coming in and out of distribution centre.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Cleaned and tidied work areas to meet inspection requirements.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Oversaw daily operations to achieve high productivity levels.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
Education
Foundation Degree in Arts - Health and Social Care and Wellbeing
Elisabeth School of London
10.2023 - 07.2025
Level 3 - Community Interpreting (CIC)
International School of Linguists
11.2023 - 02.2024
NVQ Level 3 - Leadership and Management Competence
Siamo Group
06.2021 - 08.2021
Skills
- Empathy for clients
- Self-Management
- Reliable and trustworthy
- Infection control knowledge
- Dealing with vulnerable clients
- Resilience in difficult situations
- Activities of Daily Living
- Meal preparation
- Social care
- Finance management
- Outdoor activities organisation
- Risk assessment application
- Multilingual
- Time management
- Accurate, impartial interpretation
- Public service interpreting
Affiliations
- music
- piano
- outdoor activities
- bike rides
Languages
English
Fluent
Spanish
Fluent
Romanian
Native
Personal Information
References
References available upon request.
Timeline
Level 3 - Community Interpreting (CIC)
International School of Linguists
11.2023 - 02.2024
Foundation Degree in Arts - Health and Social Care and Wellbeing
Elisabeth School of London
10.2023 - 07.2025
Community interpreter
Premium Linguistic Services
09.2023 - Current
Protection adviser
Kalon Financial
05.2022 - 09.2023
NVQ Level 3 - Leadership and Management Competence
Siamo Group
06.2021 - 08.2021
Warehouse operative
Nexus People
03.2021 - 04.2022
Warehouse operative
Urban Outfitters
05.2019 - 08.2021
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