Summary
Work history
Education
Skills
Languages
Hobies
Timeline
pwb

FLORENCE ROSEMARY MUNDIRWA

Bedfordshire,United Kingdom

Summary

Comercially-astute Sales and Marketing Manager offering 8 years of expertise. Focused on the continued achievement of revenue growth targets through exceptional client management, creative campaign implementation and social media strategy. Proven ability to direct explosive sales growth, successful new product launches and innovative client acquisition strategies. Uses data-driven approach to marketing campaign management and strategy. Skilled at driving brand awareness through cost-effective ideas and concepts.

Work history

SALES AND MARKETING MANAGER

NGODA GRANITES
Harare
10 2019 - 04 2024
  • Developed and implemented sales and marketing strategies, ensuring long-term sustainability through indicators including Total Available Market (TAM)
  • Serviceable Addressable Market (SAM) and Share of Market (SOM)
  • Established affiliate marketing initiatives to access new audiences, bringing in additional product sales
  • Grew tombstones sales by $70000 year-on-year through strategic marketing efforts
  • Developed and monitored digital marketing campaigns including research, advertising and public relations efforts to ensure adequate growth and expected results
  • Established and cultivated partnerships with stakeholders including customers, contractors, consultants and distributors to maximize opportunities
  • Maximized tombstones sales by maintaining first-class professional relationships with existing key clients and stakeholders
  • Represented Ngoda Granites at events such as trade shows, associations and meetings to promote products and programs and build working relationships
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Implemented creative pricing strategy, improving gross margin and profit.
  • Crafted high-impact presentations and business proposals for new and existing clients.
  • Followed up on sales leads by introducing new CRM software, increasing lead conversion.
  • Created extensive training programmes to increase technical knowledge of products.
  • Established and cultivated partnerships with stakeholders including customers, contractors, consultants and distributors to maximise sales opportunities.
  • Spearheaded transition to new platforms, boosting online interactions and sales.
  • Provided management and leadership expertise to coordinate sales efforts, leading a successful, engaged and motivated team to exceed departmental goals by 75%.
  • Supported digital marketing teams to convert inquiries into valid purchase agreements.
  • Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
  • Analysed sales reports to identify trends and update strategies.
  • Conducted regular market assessments to stay current on trends and maintain readiness for changes.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.

OFFICE ADMINISTRATOR

MSASA CABINS
Harare, Zimbabwe
01 2019 - 09 2019
  • Worked to facilitate positive, productive working environments through reliable administrative support
  • Answered high-volume daily telephone and email enquiries, minimizing correspondence backlogs
  • Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis
  • Processed invoices and purchase orders with high attention to detail
  • Worked with HR to maintain accurate and confidential employee records, enforcing compliance with regulatory standards.
  • Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
  • Utilised Microsoft Excel to manage spreadsheets and deliver specialised reports on company metrics.
  • Prioritised high-volume competing tasks to complete simultaneous projects within stringent timeframes.
  • Coordinated office workflow and implemented improvements to drive efficiency and productivity.
  • Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
  • Liaised with external vendors and service providers to address on-site maintenance and repair needs.
  • Scheduled meeting spaces and catering for board meetings, client consultations and contract negotiations.
  • Managed schedules for C-level executives, coordinating daily meetings and travel arrangements.
  • Partnered collaboratively with other departments to determine optimum schedules for special projects.
  • Conducted individual appraisals, set KPI targets, and devised professional development plans to improve staff performance.
  • Maintained high standards of accuracy and quality in data entry and recordkeeping.

SALES AND MARKETING INTERN

FARM & CITY CENTRE
Harare, Zimbabwe
01 2017 - 03 2018
  • Supported smooth department operations by managing administrative tasks, asset creation and report coordination
  • Wrote blogs and social media posts to increase brand, company and product exposure
  • Capitalized on national and seasonal events to deliver creative social media content
  • Promoted brand activity at public and industry events to build awareness
  • Developed targeted advice for decision-makers on how best to reach target consumers and build awareness
  • Compiled industry data on competitor pricing, materials costs and supply chain issues to help set accurate pricing.
  • Created and ran successful mail campaigns, boosting conversion rates.
  • Compiled and maintained databases of potential leads for the sales team.
  • Facilitated performance tracking by compiling KPI reports in Salesforce.
  • Participated in weekly brainstorming meetings, contributing innovative ideas for upcoming marketing initiatives and branding efforts.
  • Monitored social media trends and suggested ways to capitalise on them.
  • Evaluated email marketing campaigns to identify improvement areas.
  • Replied to comments and messages on social media platforms to maintain customer relationships.
  • Followed competitor campaigns and communicated ideas and opportunities to capitalise on them.
  • Crafted campaigns using market understanding, consumer analysis, and advertising psychology.
  • Compiled and reviewed consumer data on patterns and preferences for marketing information.
  • Advised clients on optimum mix of products and distribution channels for greatest success.

Education

Master of Science - Strategic and International Marketing

University of Zimbabwe
June.2023

Bachelor of Science Degree - International Marketing

Chinhoyi University of Technology
December.2018

Skills

  • Brand management
  • High-value project management
  • Pricing structures knowledge
  • Strategy development
  • Persuasive negotiator
  • Forecasting
  • Account management
  • Marketing campaign management
  • Business development
  • Internet and e-mail marketing
  • Trend analysis

Languages

English
Fluent
Tonga
Beginner

Hobies

  • Working out in the gym
  • Reading a good book

Timeline

SALES AND MARKETING MANAGER

NGODA GRANITES
10 2019 - 04 2024

OFFICE ADMINISTRATOR

MSASA CABINS
01 2019 - 09 2019

SALES AND MARKETING INTERN

FARM & CITY CENTRE
01 2017 - 03 2018

Master of Science - Strategic and International Marketing

University of Zimbabwe

Bachelor of Science Degree - International Marketing

Chinhoyi University of Technology
FLORENCE ROSEMARY MUNDIRWA