Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

FLORENCE OPEYEMI OYEFUGA

Swansea,City and County of Swansea

Summary

A highly skilled professional with a strong foundation in problem-solving, communication, and strategic planning. Demonstrates exceptional calm under pressure and excels in team building, fostering collaborative environments to achieve organisational goals. Committed to leveraging these skills to drive success and innovation in future endeavours.

Overview

3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

barista/customer care

notes coffee music & bar
Canary Wharf, Tower Hamlets
02.2023 - 08.2024
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
  • Communicated effectively with kitchen staff ensuring seamless service delivery.
  • Streamlined order taking process, reducing wait times for customers' convenience.
  • Exhibited knowledge of various coffee blends for enhanced customer experience.

Health care assistant

old people home yaba
lagos , Nigeria
01.2022 - 01.2023
  • Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down .
  • Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.

Care assistant

modupe cole Home
Lagos , Nigeria
02.2021 - 12.2021
  • Collaborated with healthcare team for effective patient care delivery.
  • Provided emotional support to patients, improving their mental wellbeing.
  • Delivered excellent customer service by addressing concerns of patients' families.
  • Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.

Education

Diploma of Higher Education - Accounting

YABA COLLEGE OF TECHNOLOGY
Lagos Nigeria
02.2016 - 10.2018

Certificate of Higher Education - ACCOUNTING

YABA COLLEGE OF TECHONOLOGY
NIGERIA
01.2010 - 12.2012

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Team building
  • Strategic planning

Certification

LEVEL 3 DIPLOMA IN HEALTH AND SOCIAL CARE BY REED COURSES.MANADATORY & STATUTORY [PRACTICAL] TRAINING COURSE BY THE HEALTH & SAFETY GROUP

Timeline

barista/customer care

notes coffee music & bar
02.2023 - 08.2024

Health care assistant

old people home yaba
01.2022 - 01.2023

Care assistant

modupe cole Home
02.2021 - 12.2021

Diploma of Higher Education - Accounting

YABA COLLEGE OF TECHNOLOGY
02.2016 - 10.2018

Certificate of Higher Education - ACCOUNTING

YABA COLLEGE OF TECHONOLOGY
01.2010 - 12.2012

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FLORENCE OPEYEMI OYEFUGA