Florence O'Shea

Customer service and manual labour job, consistent daily for 1 month in Oceanside, California, USA.

• Worked in a team, involving time spent daily setting up a surf school, lifting heavy equipment, and showing endurance with physical tasks
• Daily starts at 7am - demonstrating continual promptness and taking pride in being punctual and efficient
• Responsible for collecting, logging, and storing cash from customers, as well as taking and recording card payments. Supported the team by demonstrating respect and trust
• Worked daily with children and adults, improving productivity and efficiency through clear communication and a personable approach.
• Responsible for clearly teaching tourists and beginner surfers water safety, proactively listening to concerns and answering questions.
• Demonstrated respect, friendliness and willingness to help wherever needed.

Hospital Volunteer working with disabled children and adults with cerebral palsy and autism in Vietnam. Daily tasks involved aiding staff with physical therapy, running activities, and teaching english.

• Worked with vulnerable individuals, developing my interpersonal skills and compatibility with unique environments
• Assisted medical staff with daily work, showing willingness to help and learn whenever needed
• Passed several interview rounds to secure travel grant, showing clear organisational and communicative skills to convey ideas

Supporting medical staff on work experience programme weekly for 1 year, caring for patients with dementia

Work experience for 1 week in June 2025, on Paediatric wards and in the ICU. Consistently arrived on time and ready to start immediately.

Medical work experience in a UK Level 1 trauma centre hospital ICU department.

Experience in a high-pressure environment, as well as developing a key understanding of the efficacy of teamwork and communication.