Fletcher Baker-bond
Flitwick,Please select a region, state or province.
Summary
Friendly and reliable, offering strong customer service and communication skills developed in various roles. Adept in multitasking and maintaining clean, welcoming environment. Committed to delivering exceptional service and fostering positive atmosphere.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Cafe worker
Surfin Cafe Limited
Ampthill, Central Bedfordshire
2023.01 - Current
- Prepared hot and cold beverages for customers' satisfaction.
- Delivered food and drinks promptly to tables, meeting customer expectations for timely service.
- Interacted with customers courteously, creating a welcoming atmosphere.
- Resolved customer queries and complaints, enhancing overall customer satisfaction.
- Handled cash transactions accurately, minimising discrepancies at the end of shift.
- Assisted in training new staff members, helping them acclimatise quickly to job demands.
- Stocked display cases with fresh bakery items, enticing customers to make purchases.
- Implemented hygiene standards strictly whilst working on food preparation tasks.
- Rotated perishable products regularly, avoiding wastage due to spoilage.
Education
GCSEs - Hospitality and Catering, History, German tier F, Art and Design Practice
Redborne Upper School and Community College
Central Bedfordshire 2021.09 - 2024.07
A-Levels - Hospitality and Catering, History, Classical Civilisation
Redborne Upper School and Community College
Central Bedfordshire 2024.09 -
Skills
- 3 years of customer service skills
- Event management
- Essay writing
- Till operation
- Food safety knowledge
- Teamwork skills
- Sewing skills
- Special dietary requirements understanding
- Hospitality industry experience
- Team leadership capability
- Food Hygiene Level 2
- Food preparation
- Speaking skills
Affiliations
- History and Literature
- Astrology
- Hospitality industry
- Figure skating
- Fashion design
- Travelling
- Flight attending
Accomplishments
Organised and ran events at my school where I sold food that I had prepared to large amounts of people , up to 100 customers.
Have been recognised to help out with every open evening at my school.
Held a presentation to a panel of judges about an idea for a catering business and received great feedback.
Received a level 2 Food Hygiene and Safety for Catering certificate.
Got a distinction on my presentation in English.
Certification
High speed training certificate Level 2 Food Hygiene and Safety for Catering
Languages
English
Native
Employee details
Email - john@surfincafe.co.uk
Phone - 447901555157
Timeline
A-Levels - Hospitality and Catering, History, Classical Civilisation
Redborne Upper School and Community College
2024.09 -
Cafe worker
Surfin Cafe Limited
2023.01 - Current
GCSEs - Hospitality and Catering, History, German tier F, Art and Design Practice
Redborne Upper School and Community College
2021.09 - 2024.07