Summary
Overview
Work history
Education
Skills
Timeline
Generic

Flaiva

Luton,bedfordshire

Summary

A dedicated healthcare professional with a strong ability to establish rapport and build trusting relationships with patients, ensuring they feel supported and empowered throughout their rehabilitation journey. Proficient in elderly care, handling distressed patients, and communicating effectively with dementia patients. Demonstrates respect for cultural differences and excels in personal hygiene maintenance assistance. Possesses strong organisational and administrative skills essential for managing documentation, maintaining patient records, and coordinating with other healthcare professionals. Well-versed in utilising electronic medical records systems like System One to ensure accurate and timely information exchange. Committed to continuous learning and adapting to new skills within a company.

Overview

7
7
years of professional experience

Work history

Rehabilitation assistant

Central London Community Healthcare NHS Trust
Watford, Hertfordshire
08.2020 - Current

Support and enable Patient's to promote independent living and monitoring their wellbeing which include:

-supervising and or administering medication confidence building, assist with rehabilitative activities ;exercise's programs; mobility; organizing supplies and equipment

-basic wound dressing; observation include temperatures, pulse rate, respiration and blood pressure; blood sugar check;

-bladder scan; catheter removal

-bloods collection and handling safety

-computer basic working on System One

- current experience of working with Early Intervention Vehicles which can support with falls, poor mobility and much more

-maintained confidential case documentation in line with data protection regulations

Health care assistant

NHS Professionals
St Albans, Hertfordshire
04.2019 - 08.2020

Support and enable Patient's , washing and dressing, encouraging nutrition, promoting independence, assisting with meals preparation, carry out duties and responsibilities in ways acknowledge and recognise people's expressed beliefs, preferences and choice , respecting diversity and valuing people as individuals.

Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.

Phlebotomist

Maxis Healthcare
London, City of London
08.2018 - 02.2019

Greeted patient and verified personal information before phlebotomy services; Collected blood sample ,selecting appropriate vacutainer tubes, syringes and needles for collection; Respected confidentiality and privacy, keeping all personal and health data secure . Delivered compassionate care and education to reduce patient fear and anxiety

Education

NVQ Level 3 - Health and Social Care

Millennium Academy London
London
03.2016 - 03.2018

NVQ Level 3 - Phlebotomy, Forensic Phlebotomy

Maxis Healthcare
London
07.2017 - 07.2017

NVQ Level 3 - Management

London Academy
London
02.2016 - 08.2016

Diploma of Higher Education - Biology/Chemistry

Tudor Vladimirescu College
Romania
09.1994 - 09.1998

NVQ Level 4 - HND Digital Technologies

Global Banking School
City of London
02.2025 -

Skills

Ability to be flexible , reliable and trustworthy and willing to learn new skills within a company; Ability to establish rapport and build trusting relationships with patients, I understand the importance of active listening and empathetic communication, ensuring that patients feel supported and empowered throughout their rehabilitation journey

Respecting cultural differences

Personal hygiene maintenance assistance

Elderly care proficiency

Handling distressed patients

Communicating with dementia patients

I possess strong organizational and administrative skills that are essential for managing documentation, maintaining patients records, and coordinating with other healthcare professionals

I am well -versed in utilizing electronic medical records system like System One and other relevant software to ensure accurate and timely information exchange


Timeline

NVQ Level 4 - HND Digital Technologies

Global Banking School
02.2025 -

Rehabilitation assistant

Central London Community Healthcare NHS Trust
08.2020 - Current

Health care assistant

NHS Professionals
04.2019 - 08.2020

Phlebotomist

Maxis Healthcare
08.2018 - 02.2019

NVQ Level 3 - Phlebotomy, Forensic Phlebotomy

Maxis Healthcare
07.2017 - 07.2017

NVQ Level 3 - Health and Social Care

Millennium Academy London
03.2016 - 03.2018

NVQ Level 3 - Management

London Academy
02.2016 - 08.2016

Diploma of Higher Education - Biology/Chemistry

Tudor Vladimirescu College
09.1994 - 09.1998
Flaiva