Fiza Shaban
Birmingham,England
Summary
A versatile, dependable, and people-oriented professional with a diverse background spanning retail, customer service, hospitality, security, and educational support. Proven ability to thrive in fast-paced environments, work seamlessly within teams, and quickly master new skills. Recognized for a strong work ethic, calm demeanor under pressure, and a consistent commitment to operational excellence.
Overview
1
1
Certification
2
2
years of post-secondary education
1
1
year of professional experience
Work History
Till Operator
Karak chaii
Birmingham, England
2025.10 - I currently work here
- Served customers at the till, handling cash and card payments accurately and providing friendly customer service.
- Refilled shelves, kept products organised, and made sure the shop looked tidy and well stocked.
- Helped keep the store clean by sweeping, mopping floors, wiping surfaces, and cleaning the toilets.
Kitchen Assistant
Karak chaii
Birmingham, England
2025.10 - I currently work here
- Prepared food and drinks by following hygiene and food safety standards.
- Washed dishes, cleaned kitchen equipment, and kept the kitchen clean and organised.
- Helped with food preparation, restocked ingredients, and supported the kitchen team during busy periods.
Security Door Supervisor
Almutari consultancy limited
Birmingham, England
2025.10 - I currently work here
- Checked customers’ ID, welcomed visitors, and controlled entry to keep the venue safe and secure.
- Monitored the premises, dealt with incidents calmly, and reported any issues when needed.
- Provided excellent customer service while maintaining a safe, professional, and friendly environment.
Tuition centre
Sophias studies tuition centre
Birmingham, England
2025.04 - 2025.07
- Supported students with their learning and helped them understand lessons and complete classwork.
- Prepared learning materials, organised the classroom, and assisted teachers during sessions.
- Monitored students’ progress, encouraged participation, and maintained a positive learning environment.
Laundry and Dry Cleaning Assistant
Sparkhill laundry
Birmingham, England
2024.12 - 2025.04
- Washed, dried, folded, and sorted clothes and linens, making sure they were clean and well presented.
- Used washing machines, dryers, and ironing equipment safely and followed laundry procedures.
- Kept the laundry area clean and organised while working efficiently to complete tasks on time.
Education
FSC pre medical equivalent to A levels - Biology
Army public school and colleges system
Jhelum , Pakistan 2022.04 - 2024.04
Skills
- Customer service
- Communication skills
- Teamwork
- Time management
- Organisation
- Attention to detail
- Problem-solving
- Stock replenishment
- Cleaning and hygiene
- Food safety and hygiene
- Laundry and garment care
- Health and safety awareness
- Security and access control
- Conflict resolution
- Observation and monitoring
- Reliability
- Adaptability
- Multitasking
- Patience
- Record keeping
- Ability to work under pressure
Certification
- Level 2 food hygiene and safety (catering)
- COSHH awareness
- Level 2 HACCP
- Level 2 allergy awareness
- Digital marketing
- Security door supervisor
Timeline
Till Operator
Karak chaii
2025.10 - I currently work here
Kitchen Assistant
Karak chaii
2025.10 - I currently work here
Security Door Supervisor
Almutari consultancy limited
2025.10 - I currently work here
Tuition centre
Sophias studies tuition centre
2025.04 - 2025.07
Laundry and Dry Cleaning Assistant
Sparkhill laundry
2024.12 - 2025.04
FSC pre medical equivalent to A levels - Biology
Army public school and colleges system
2022.04 - 2024.04