Adept at enhancing client well-being and independence, my tenure at Liaise Group honed my skills in daily living support and health and safety awareness. Through empathetic communication and meticulous attention to detail, I improved service delivery by 30%, fostering significant client satisfaction and promoting a culture of professional growth among peers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Support Worker
Liaise Group
Crossbrook, Waltham Cross
02.2023 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Kept clients engaged in social networks and communities for personal health and growth.
Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Promoted independence among clients through skill-building exercises and goal-setting initiatives.
Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
Promoted community integration by providing extensive physical, emotional and social support.
Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
Support Worker
Cera Care
Manchester
04.2022 - 02.2023
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Kept clients engaged in social networks and communities for personal health and growth.
Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
Assisted clients with personal care tasks, preserving their dignity and promoting independence.
Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
Provided emotional support to clients, improving their mental health and overall wellbeing.
Medical Laboratory Technician
Depotter College of Health Technology
Ago Iwoye, Ogun State
09.2021 - 01.2022
Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
Followed safety protocols to maintain safe and secure laboratory environment.
Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
Trained and supervised new laboratory staff to improve skills in laboratory procedures.
Medical Laboratory Technician
Fasanmi Specialist Hospital
Sogunle, Lagos State, Nigeria
08.2014 - 08.2021
Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
Followed safety protocols to maintain safe and secure laboratory environment.
Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
Prepared reagents and solutions, making readily available during testing for convenience.
Prepared laboratory samples for analysis and performed data entry for accurate reporting.
Reduced error rates in testing procedures through careful attention to detail and adherence to established protocols.
Trained and supervised new laboratory staff to improve skills in laboratory procedures.
Developed strong working relationships with colleagues, fostering a positive team culture focused on collaboration and innovation.
Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information.
Enhanced patient care through accurate and timely diagnostic testing for various medical conditions.
Medical Laboratory Technician
Hamkad Specialist Hospital
Lagos State
03.2014 - 10.2014
Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
Prepared laboratory samples for analysis and performed data entry for accurate reporting.
Prepared reagents and solutions, making readily available during testing for convenience.
Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
Followed safety protocols to maintain safe and secure laboratory environment.
Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
Reduced error rates in testing procedures through careful attention to detail and adherence to established protocols.
Improved laboratory efficiency by streamlining sample processing and reducing turnaround times.
Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information.
Medical Laboratory Technician Trainee
General Hospital
Ijaiye Abeokuta, Ogun State
06.2013 - 09.2013
Participated in continuing education opportunities to stay updated on the latest advancements in medical laboratory technology.
Optimized workflow efficiency by organizing workspace effectively for easy access to necessary materials during sample processing tasks.
Assisted in the training and orientation of new trainees, sharing knowledge and best practices to ensure a smooth onboarding process.
Medical Laboratory Technician Trainee
General Hospital
Sango Otta, Ogun State
06.2013 - 08.2013
Reduced error rates through meticulous attention to detail when preparing, labeling, and storing specimens.
Contributed to a high standard of patient care by providing accurate test results in a timely manner.
Collaborated with senior technicians for the proper maintenance and calibration of laboratory equipment, ensuring optimal performance.
Medical Laboratory Technician Trainee
Federal Medical Center
Abeokuta, Ogun State
06.2013 - 08.2013
Reduced error rates through meticulous attention to detail when preparing, labeling, and storing specimens.
Contributed to a high standard of patient care by providing accurate test results in a timely manner.
Demonstrated adaptability by learning new techniques and operating various types of specialized lab equipment proficiently.
Promoted teamwork within the laboratory setting, collaborating effectively with fellow trainees and experienced professionals alike.
Enhanced diagnostic capabilities with comprehensive knowledge of manual testing procedures when automated systems were unavailable or unsuitable for specific tests.
Education
Master Of Applied Science - Public Health
Manchester Metropolitan University
Manchester
06.2023
Bachelor In Microbiology - Microbiology
Olabisi Onabanjo University
Ago Iwoye, Ogun State
07.2019
National Diploma - Medical Laboratory Science
Ogun State College of Health Technology
Ilese, Ijebu
06.2013
Skills
Daily living support
Housekeeping tasks
Health and safety awareness
Daily living assistance
Professional boundaries
Behavioral support
Cleaning and sanitizing
Accomplishments
Documented and resolved Issue which led to Results.
Achieved Result through effectively helping with Task.
Affiliations
Nigerian Association of Medical Laboratory Technicians