Fiorela Tafa
Nottingham
Summary
Adaptable and reliable professional with robust foundation in problem-solving and communication skills, seamlessly transfer technical knowledge and analytical abilities to new challenges. Demonstrated aptitude for collaborative teamwork and innovative thinking. Eager to contribute meaningful solutions and drive success.
Overview
5
5
years of professional experience
Work history
Legal Recoveries Specilaist
Flint Bishop Solicitors
Derby
2026.04 - Current
- Collaborated effectively with team members, ensuring maximised productivity levels.
- Coordinated with legal teams to ensure compliance in debt recovery operations.
- Managed caseloads of complex debt cases, guaranteeing timely resolution.
- Adapted quickly to changing laws regarding debt collection procedures and protocols.
Bar and Kitchen Manager
Bunk
Nottingham
2025.12 - 2026.06
- Managed bar and kitchen operations, overseeing stock levels, ordering supplies, and maintaining inventory accuracy.
- Trained newly hired employees on service techniques, company procedures and safety processes.
- Conducted regular staff meetings to discuss performance, objectives, and areas for improvement.
- Controlled budget and payroll, ensuring financial targets were met.
Recruitment Consultant - Engineering Sector
G2 Recruitment
Nottingham
2025.05 - 2025.11
- Developed and maintained strong relationships with clients, understanding their unique requirements and providing tailored recruitment solutions.
- Coordinated with HR and legal teams to streamline recruitment processes, improving efficiency and candidate experience within our international sector.
- Facilitated negotiation processes between clients and candidates, achieving agreeable terms for both parties.
Bar Staff
Rock City
Nottingham
2024.07 - 2025.05
- Served customers with a friendly demeanour, promptly taking orders and delivering beverages.
- Managed bar inventory, restocking spirits, beers, and wines to maintain optimal levels.
- Ensured compliance with licensing laws, age restrictions, and company policies at all times.
Sales Advisor
Hennes & Mauritz.
Nottingham & Birmingham
2021.10 - 2024.07
- Handled customer queries and complaints with professionalism, restoring satisfaction swiftly.
- Built exceptional customer satisfaction by delivering friendly service.
- Achieved monthly sales targets by employing up-selling and cross-selling techniques.
Store Manager
Kitty Cafe
Nottingham
2023.03 - 2024.06
- Promoted from Shift Manager to act as a temporary Area Manager in overseeing broader operations in Leeds and Birmingham, displaying reliability, leadership, and flexibility.
- Led a team of 20+ staff, successfully managing daily activities across departments, ensuring my employees' seamless performance, teamwork, and impeccable customer service.
- Additionally, I implemented scheduling strategies that improved staff productivity.
- Prepared detailed reports on store performance, presenting findings to senior management for strategic planning.
Education
BA(Hons) - Criminology
University of Nottingham
A-level -
The Arthur Terry School
GCSEs -
The Arthur Terry School
Skills
- Microsoft Office – Advanced
- Graphic design software and data analysis (SPSS) - Intermediate
- Event Planning and Scheduling – Advanced
- Food Safety (Catering) - Level 2
- First-aid trained
- Staff scheduling
- Customer relationship management
- Team leadership
Languages
6,C2
Languages
Albanian
Hobbies and interests
- Tennis
- Muy Thai Boxing
Timeline
Legal Recoveries Specilaist
Flint Bishop Solicitors
2026.04 - Current
Bar and Kitchen Manager
Bunk
2025.12 - 2026.06
Recruitment Consultant - Engineering Sector
G2 Recruitment
2025.05 - 2025.11
Bar Staff
Rock City
2024.07 - 2025.05
Store Manager
Kitty Cafe
2023.03 - 2024.06
Sales Advisor
Hennes & Mauritz.
2021.10 - 2024.07
A-level -
The Arthur Terry School
GCSEs -
The Arthur Terry School
BA(Hons) - Criminology
University of Nottingham