Summary
Overview
Work history
Education
Skills
Languages
Hobbies
Achievements and Awards
Quotes
Qualifications
Timeline
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Fionntan Flanagan

Fionntan Flanagan

Harrogate,North Yorkshire

Summary

I am an enthusiastic individual skilled in productive teamwork and thrive in a team setting, both as a member and leader. I build rapport through good communication for positive staff and client relations. I enjoy communicating with people from all over the globe using language skills honed over many years.

Overview

11
11
years of professional experience

Work history

Instructor

Active Outdoor Pursuits
Newtonmore, Highland
04.2024 - 10.2024
  • Provided safe, caring and fun learning environment for students and participants.
  • Collaborated with fellow instructors on ways to improve instruction and better serve student needs.
  • Cultivated strong relationships with clients to ensure satisfaction and learning.

Senior Waiter

Côte Brasserie
Harrogate, North Yorkshire
09.2022 - 10.2023
  • Warmly greeted guests upon arrival to create a welcoming atmosphere.
  • Prepared tables for guests and reset tables between customers.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Accurately took orders, making menu recommendations as appropriate.

Barista

Crave
Seoul
03.2021 - 06.2022
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.

Service Volunteer

Raleigh International
, Nicaragua and Costa Rica
10.2018 - 12.2018
  • Building a sanitation system in a disadvantaged region of rural Nicaragua.
  • Improved natural hot spring facilities for tourists in Rincón de la Vieja National Park
  • 19-day, 275km trek

Full Time Temporary Library Assistant

Seoul Foreign School Walt Whitman Library
Seoul
05.2018 - 06.2018
  • Library Receptionist - greeting and supporting visiting students and faculty
  • Assisted the installation and stocking of a new high school library
  • Gained an understanding of various methods for cataloguing books and library materials.

Spanish Language Teacher

Faculty Member's Daughter
Seoul
11.2016 - 04.2017
  • Taught 1 on 1 class with a 5-year-old student
  • Created resourced and bespoke lesson plans

Shop Assistant

Cotswold Outdoor
Harrogate, North Yorkshire
03.2014 - 03.2014
  • Replenished floor stock and processed shipments to provide product availability for customers.
  • Assisted customers with product selection, sales, and returns.

Education

Bachelor of Arts - Italian and Spanish

University of Bristol
Bristol, BST
06.2022

Italian Language

Università Per Stranieri Di Perugia
Perugia, Umbria

International Baccalaureate -

Seoul Foreign School
Seoul
06.2017

GCSE -

St John Fishers Catholic High School
Harrogate, North Yorkshire
07.2014

The Grange School
Santiago
07.2013

Skills

  • Personal and coaching paddling experience
  • Understanding of mountainous navigation
  • Ability to interpret Spanish and Italian to English
  • Excellent communication skills
  • Team player
  • Experience and ability to work with children
  • Google Drive
  • Microsoft Office

Languages

English
Native
Spanish
Fluent
Italian
Advanced

Hobbies

  • Whitewater paddling
  • Rock climbing
  • Football

Achievements and Awards

  • Top Volunteer in Nicaragua and Costa Rica out of 50+ people
  • KAIAC Football League Champions two years in a row and KAIAC Tournament
  • Raised money through a sponsored run to send volleyball equipment to a Nepalese village

Quotes

  • Crave Catering CEO: Well liked by both colleagues and customers, Fionn was superb at every facet of his job. His passion for excellence and his genuine character lifted everyone around him and he would be a tremendous asset for any organization.
  • Raleigh International Leader: "Fionntan is very proactive and is always willing to help in any way to make the experience for the other venturers easier."
  • High School Maths Teacher: "Fionntan always has a lot of energy and enthusiasm; always listens to others' perspectives with interest and open-mindedness; always discusses problems with insight and passion; always treats people with utmost love and respect."

Qualifications

Rock Climbing Instructor

Summer Mountain Leader Training

Paddle UK Paddlesport Touring Leader

Paddle Scotland/Paddle UK Raft Guide Award (Grade 2)

Paddle UK Paddlesport Instructor Award

Paddle UK Multi-Day Touring Award

Paddle UK Paddlesport Safety and Rescue Course

Paddle UK White Water Safety & Rescue Training Course

Protection of Vulnerable Groups Scheme

Outdoor First Aid Certification

Timeline

Instructor

Active Outdoor Pursuits
04.2024 - 10.2024

Senior Waiter

Côte Brasserie
09.2022 - 10.2023

Barista

Crave
03.2021 - 06.2022

Service Volunteer

Raleigh International
10.2018 - 12.2018

Full Time Temporary Library Assistant

Seoul Foreign School Walt Whitman Library
05.2018 - 06.2018

Spanish Language Teacher

Faculty Member's Daughter
11.2016 - 04.2017

Shop Assistant

Cotswold Outdoor
03.2014 - 03.2014

Bachelor of Arts - Italian and Spanish

University of Bristol

Italian Language

Università Per Stranieri Di Perugia

International Baccalaureate -

Seoul Foreign School

GCSE -

St John Fishers Catholic High School

The Grange School
Fionntan Flanagan