Fionntan Flanagan
Harrogate,North Yorkshire
Summary
I am an enthusiastic individual skilled in productive teamwork and thrive in a team setting, both as a member and leader. I build rapport through good communication for positive staff and client relations. I enjoy communicating with people from all over the globe using language skills honed over many years.
Overview
11
11
years of professional experience
Work history
Instructor
Active Outdoor Pursuits
Newtonmore, Highland
04.2024 - 10.2024
- Provided safe, caring and fun learning environment for students and participants.
- Collaborated with fellow instructors on ways to improve instruction and better serve student needs.
- Cultivated strong relationships with clients to ensure satisfaction and learning.
Senior Waiter
Côte Brasserie
Harrogate, North Yorkshire
09.2022 - 10.2023
- Warmly greeted guests upon arrival to create a welcoming atmosphere.
- Prepared tables for guests and reset tables between customers.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Accurately took orders, making menu recommendations as appropriate.
Barista
Crave
Seoul
03.2021 - 06.2022
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
Service Volunteer
Raleigh International
, Nicaragua and Costa Rica
10.2018 - 12.2018
- Building a sanitation system in a disadvantaged region of rural Nicaragua.
- Improved natural hot spring facilities for tourists in Rincón de la Vieja National Park
- 19-day, 275km trek
Full Time Temporary Library Assistant
Seoul Foreign School Walt Whitman Library
Seoul
05.2018 - 06.2018
- Library Receptionist - greeting and supporting visiting students and faculty
- Assisted the installation and stocking of a new high school library
- Gained an understanding of various methods for cataloguing books and library materials.
Spanish Language Teacher
Faculty Member's Daughter
Seoul
11.2016 - 04.2017
- Taught 1 on 1 class with a 5-year-old student
- Created resourced and bespoke lesson plans
Shop Assistant
Cotswold Outdoor
Harrogate, North Yorkshire
03.2014 - 03.2014
- Replenished floor stock and processed shipments to provide product availability for customers.
- Assisted customers with product selection, sales, and returns.
Education
Bachelor of Arts - Italian and Spanish
University of Bristol
Bristol, BST06.2022
Italian Language
Università Per Stranieri Di Perugia
Perugia, UmbriaInternational Baccalaureate -
Seoul Foreign School
Seoul06.2017
GCSE -
St John Fishers Catholic High School
Harrogate, North Yorkshire 07.2014
The Grange School
Santiago07.2013
Skills
- Personal and coaching paddling experience
- Understanding of mountainous navigation
- Ability to interpret Spanish and Italian to English
- Excellent communication skills
- Team player
- Experience and ability to work with children
- Google Drive
- Microsoft Office
Languages
English
Native
Spanish
Fluent
Italian
Advanced
Hobbies
- Whitewater paddling
- Rock climbing
- Football
Achievements and Awards
- Top Volunteer in Nicaragua and Costa Rica out of 50+ people
- KAIAC Football League Champions two years in a row and KAIAC Tournament
- Raised money through a sponsored run to send volleyball equipment to a Nepalese village
Quotes
- Crave Catering CEO: Well liked by both colleagues and customers, Fionn was superb at every facet of his job. His passion for excellence and his genuine character lifted everyone around him and he would be a tremendous asset for any organization.
- Raleigh International Leader: "Fionntan is very proactive and is always willing to help in any way to make the experience for the other venturers easier."
- High School Maths Teacher: "Fionntan always has a lot of energy and enthusiasm; always listens to others' perspectives with interest and open-mindedness; always discusses problems with insight and passion; always treats people with utmost love and respect."
Qualifications
Rock Climbing Instructor
Summer Mountain Leader Training
Paddle UK Paddlesport Touring Leader
Paddle Scotland/Paddle UK Raft Guide Award (Grade 2)
Paddle UK Paddlesport Instructor Award
Paddle UK Multi-Day Touring Award
Paddle UK Paddlesport Safety and Rescue Course
Paddle UK White Water Safety & Rescue Training Course
Protection of Vulnerable Groups Scheme
Outdoor First Aid Certification
Timeline
Instructor
Active Outdoor Pursuits
04.2024 - 10.2024
Senior Waiter
Côte Brasserie
09.2022 - 10.2023
Barista
Crave
03.2021 - 06.2022
Service Volunteer
Raleigh International
10.2018 - 12.2018
Full Time Temporary Library Assistant
Seoul Foreign School Walt Whitman Library
05.2018 - 06.2018
Spanish Language Teacher
Faculty Member's Daughter
11.2016 - 04.2017
Shop Assistant
Cotswold Outdoor
03.2014 - 03.2014
Bachelor of Arts - Italian and Spanish
University of Bristol
Italian Language
Università Per Stranieri Di Perugia
International Baccalaureate -
Seoul Foreign School
GCSE -
St John Fishers Catholic High School
The Grange School
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