Fiona Marion Armstrong
Worthing,United Kingdom
Summary
Dedicated professional with expertise in child safeguarding, disability access handling, and student escorting techniques. Proficient in route planning and health and safety compliance, supported by a D1E driving licence. Skilled in vehicle pre-inspection and first aid knowledge, ensuring safe and efficient transport environments. Committed to enhancing behavioural management practices while prioritising safety and accessibility for all passengers.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work history
Residential childcare worker
West Sussex County Council
Haywards Heath, West Sussex
04.2018 - 11.2023
- Supported children in daily activities, encouraging personal development and social skills.
- Developed and implemented individual care plans tailored to each child's needs.
- Fostered a safe and nurturing environment, promoting positive behaviour management techniques.
- Collaborated with multidisciplinary teams to ensure comprehensive care for each child.
- Maintained accurate records of children's progress and incidents to support ongoing assessment.
- Assisted in organising recreational activities, enhancing children's engagement and enjoyment.
- Responded effectively to challenging situations, utilising de-escalation strategies to maintain safety.
- Observed changes in behaviour or health; reported concerns promptly to superiors.
- Managed challenging behaviour through effective communication techniques.
- Monitored dietary needs; provided balanced meals accordingly.
- Administered prescribed medication, improving health status of children in care.
- Complied fully with safeguarding policies and procedures; upheld highest standards of child protection at all times.
- Supported school-aged children in academic and extracurricular activities.
- Ensured safe transport of students by conducting regular vehicle inspections and maintenance checks.
- Supervised loading and unloading of students to maintain safety and order during transport.
Residential support worker
Seaview Children's Home
Selsey, West Sussex
04.2017 - 04.2018
- Fostered positive relationships with children by creating engaging activities and encouraging social interaction.
- Collaborated with parents and guardians to discuss children's progress and address any concerns regarding behaviour.
- Evaluated children's development through observations and assessments, providing feedback to enhance learning experiences.
- Participated in ongoing professional development to enhance skills and knowledge in childcare best practices.
- Handled minor medical emergencies by administering first aid.
- Provided nutritious meals, contributing to overall health of the children.
- Organised field trips for cultural exposure and learning opportunities.
- Keyworked a child with ASD and various associated conditions who found life tricky to negotiate.
Residential support worker (Older adults)
West Sussex County Council
Roffey nr Horsham, West Sussex, West Sussex
02.2010 - 04.2018
- Provided compassionate support to older adults, ensuring their dignity and wellbeing.
- Assisted residents with daily living activities, promoting independence and choice.
- Developed and implemented personalised care plans tailored to individual needs.
- Collaborated with healthcare professionals to coordinate services and interventions.
- Organised recreational activities to enhance social engagement and mental stimulation.
- Maintained a clean environment, contributing to higher resident satisfaction levels.
- Conducted necessary household chores, creating a pleasant living environment for residents.
- Increased comfort with coordinated personal care tasks.
- Recorded accurate observations about resident's conditions and behaviours as part of daily reporting duties.
- Helped patients to take medication as prescribed by medical professionals.
Agency worker
First People Recruitment
West Sussex, West Sussex
02.2009 - 04.2018
- Supported team members by sharing knowledge and best practices in daily activities.
- Maintained a clean and safe working environment in compliance with health regulations.
- Adhered to safety procedures and protocols to minimise workplace accidents.
- Assisted clients with daily living activities, promoting independence and dignity in their routines.
- Developed and implemented tailored care plans to address specific needs of each client.
- Collaborated with multidisciplinary teams to ensure comprehensive care and effective communication.
- Assisted nursing staff in delivering high-quality patient care in accordance with established protocols.
- Provided emotional support and companionship to patients, enhancing their overall wellbeing and comfort.
- Assisted in mobility and daily living activities for patients, fostering independence and dignity.
- Documented patient care activities and observations accurately, ensuring compliance with health regulations.
- Engaged elderly dementia patients through cognitive stimulation activities promoting mental well-being.
- Managed proper waste disposal within the Care Home, maintaining a sanitary environment.
- Complied strictly with infection control policies, minimising risk of disease spread.
- Facilitated meal preparation and feeding for malnourished patients, improving their overall health condition.
Education
L3 Diploma for Residential Childcare (England) - Residential Childcare
West Sussex County Council QCF Centre
West Sussex, England 01.2019 - 11.2019
NVQ Level 2 - Autism
NCFE L2 Certificate In Understanding Autism
Selsey, West Sussex /2016 - /2016
NVQ Level 2 Diploma in Health and Social Care - Adults in Social Care
City and Guilds
Roffey, West Sussex /2012 - /2013
Skills
- D1E driving license
- Vehicle pre-inspection
- Child safeguarding
- Disability access handling
- Student escorting techniques
- First aid knowledge
- Behavioural management
- Health and safety compliance
- Route planning
Affiliations
- Walking, exploring Australia, reading, scent training my dog, cooking.
Languages
English
Native
References
References available upon request.
Timeline
L3 Diploma for Residential Childcare (England) - Residential Childcare
West Sussex County Council QCF Centre
01.2019 - 11.2019
Residential childcare worker
West Sussex County Council
04.2018 - 11.2023
Residential support worker
Seaview Children's Home
04.2017 - 04.2018
Residential support worker (Older adults)
West Sussex County Council
02.2010 - 04.2018
Agency worker
First People Recruitment
02.2009 - 04.2018
NVQ Level 2 - Autism
NCFE L2 Certificate In Understanding Autism
/2016 - /2016
NVQ Level 2 Diploma in Health and Social Care - Adults in Social Care
City and Guilds
/2012 - /2013
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