Fiona Jane Butterfield

Governance and secretariat:

• Provide a first class governance and secretariat service for Board meetings on behalf of national senior leaders. and other government organisations.
• Manage board meetings to discuss strategic plans and issues of concern.
• Facilitated timely execution of tasks by adhering to strict deadlines.
• Manage complex schedules, ensuring seamless daily operations.

Quality improvement:

• Facilitate high-level meetings with key stakeholders to promote Quality in the health and social care sector.
• Present clear, concise information at national meetings.

Policy:

• Provide expert advice on complex policy matters to higher management, contributing to informed decision-making.
• Collaborate with stakeholders and coordinate consultation processes, enhancing transparency and stakeholder engagement as part of policy making.
• Evaluate existing policies to identify areas for improvement.
• Foster close relationships with internal and external stakeholders.
• Develop detailed policy briefs and documents and reports for management review.
• Operate under high-pressure conditions with utmost professionalism and composure.
• Liaise with legal experts for ensuring compliance with all relevant laws and regulations during policy creation and implementation phases.

People management:

• Promote a culture of excellence amongst team members through leadership and mentoring.
• Line management, including through times of organisational change.

Governance and secretariat:

• Provided a first class secretarial and governance service for meetings, including minute taking, preparation of meeting papers and facilitation of online and in-person meetings.

Quality improvement:

• Developed inspection schedules for quality assurance and identification of areas for improvement.
• Performed detailed data analysis, enhancing understanding of quality.
• Delivered and presented comprehensive reports to management outlining areas for improvement, learning and areas of success
• Kept databases updated with relevant technical documentation and reports.

Risk management:

• Led risk management processes and reporting for the directorate.
• Evaluated potential risks by conducting thorough data analysis.
• Ensured accurate reporting with diligent record keeping and data analysis.

People management:

• Promoted a culture of excellence amongst team members through leadership and mentoring.

People management:

• Cultivated a positive work environment, boosting staff morale and productivity. Developed strong professional relationships. Recruitment of staff with focus on delivering clear results.

Governance and secretariat:

• Provided a first class secretarial and governance service for meetings.
• Oversaw daily administrative tasks, freeing up management's time for strategic decision making.
• Worked with directors to establish objectives and decisively lead operations.
• Coordinated company-wide meetings to facilitate clear, efficient communication.

Reporting:

• Monitoring and reporting on budget spend and highlighting inaccuracies to management.
• Organised detailed reports contributing to decision making.
• Put in place clear controls for financial administration and business management.

Reporting and project management:

• Supported in preparation, commission of content for and publication of the NHS England Annual Report and Accounts.
• Facilitated constructive communication between stakeholders for completion of the Annual Report and Accounts.
• Maintained project documentation, guaranteeing accuracy.
• Handled administrative tasks, freeing up time for senior staff members.
• Collaborated across departments for planning purposes.
• Oversaw daily operations ensuring consistency in quality and service delivery.

Governance and secretariat:

• Coordinated project meetings, documenting key action items and decisions. Scheduled meetings to discuss progress of projects and tasks.
• Managed databases and information systems, maintaining accurate and accessible records.

Compliance:

• Maintained clear records of all compliance activities for audit purposes. Maintained accurate and detailed compliance records.

Analysis:

• Analysed operational processes and made recommendations for improvements that enhanced efficiency whilst maintaining strict adherence to standards.
• Reported on compliance performance to senior management. Escalated areas of concern through appropriate internal or external channels.
• Established strong relationships with regulators, enhancing company reputation.
• Mitigated potential non-compliance issues by proactive communication with team members.

Administration:

• Owned various general administrative duties to strict timelines.

• Marketed properties, processed tenant applications and assessed client needs carefully, offering suitable property options accordingly.
• Verified references of potential tenants, ensuring reliability and credibility. Prepared tenancy agreements.
• The creation of detailed inventory reports resulted in fewer post-tenancy disputes. Organised regular property checks to maintain quality standards.
• Collaborated closely with maintenance team for prompt issue resolution.
• Streamlined administrative tasks, improving office efficiency.
• Maintained up-to-date knowledge of market trends, aiding strategic decision making.

• All the expected duties of a Police Constable, including:
• Protecting life and property by enforcing UK laws and regulations.
• Fostering public trust by maintaining high ethical standards and transparency.
• Conducting thorough investigations into reported incidents, resulting in accurate case files.
• Upholding law and order through proactive policing strategies.
• Providing testimony in court, contributing to successful prosecutions.
• Completing detailed incident reports, providing comprehensive information for follow-up actions.
• Making quick decisions during high-stress situations, minimising danger to the public and fellow officers.
• Responding to emergency calls.
• Handling sensitive information confidentially-respecting privacy rights of individuals involved in cases.
• Aid investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
• Using proven interview techniques to garner reliable evidence and statements from victims, witnesses and suspects.
• Collaboration with local agencies to enhance crime prevention efforts.
• Training new officers into the role as a Tutor Constable.
• Management and leadership of hate crimes in the Bradford District, establishment of a Youth Hate Crime Panel, and continued successful running of the Hate Crime Panel for Bradford.