Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Fiona Smith

Dorking,Surrey

Summary

Organised and professional LiveSmart Manager with 15 years of experience. Successful at managing multiple priorities with a positive attitude. Willing to take on greater responsibilities to meet team goals.Seeks solutions to problems and is adept at multi-tasking.

Overview

29
29
years of professional experience

Work history

LiveSmartManager

Clarion Housing Group
Dorking, Surrey
2011.06 - Current

April 2019- Present

LiveSmart Manager

  • Managing Health and safety across the building for residents and visitors. Raise repairs and follow up actions.
  • liaise with contractors and external services to ensure work carried out to high standard.
  • Ensuring safety and wellbeing of residents through daily, weekly checks.
  • Raising safeguarding alerts, reporting and dealing with antisocial behaviour .
  • Support in induction of new staff through clear guidance and on site training.

Jan 2014-Support Coordinator

  • Managing a team of staff.
  • carrying out 6 weekly 1-1s, inductions, performance reviews. Rota planning.
  • Supporting residents to enhance their life chances.
  • running lunch service, manage budgeting, menu planning.
  • Liasing with external services

October 2013 - Jan 2014

Secondment to Support coordinator role.

June 2011-October 2013

Scheme assistant supporting the scheme manager.

  • Menu planning, Cooking of lunches.

organising and planning social events with residents and liaising with external services.Covering at other schemes.

Agency Chef

Jade Recruitment
Dorking, Surrey
2010.12 - 2011.06
  • Chef at various establishments across Surrey. Covering for sick leave or staff shirtage
  • Meal Planning, Ordering of produce.
  • Adapted well at stepping in and stepping up at short notice to manage kitchen team.

Head Chef

South Street Wine Bar
Dorking, Surrey
2008.06 - 2010.12
  • Ensured high-quality dishes with meticulous attention to detail.
  • Assisted restaurant manager in cost control strategies.
  • Delivered consistently tasty meals, menu planning.
  • Instituted a rotation system to minimise food waste.
  • Managed the rota and training of staff.
  • liasing with suppliers

left due to redundancy.

Chef

Priory Group
Ockley, Surrey
2006.10 - 2008.06
  • chef in rehabilitation/ addiction centre
  • Meetings with councillors and patients to discuss dietary needs.
  • Adhered to strict hygiene standards, ensured a clean working environment.
  • Streamlined kitchen operations for enhanced efficiency.
  • Coordinated prep work, streamlined the cooking process.
  • Trained junior chefs and agency staff to enhance their professional skills.
  • Left due to redundancy

PA

Rene Newman
Ripley, Surrey
2003.09 - 2004.06
  • Companionship and support for an elderly lady .
  • Planned weekly menu choices and adjusted meals for preferences
  • Bought groceries and organised household shopping for family visits.
  • Job role ended due to her passing away.

Restaurant Manager

Cafe Rouge
Reigate, Surrey
1997.06 - 2003.07
  • Managed daily operations for smooth restaurant functioning.
  • Increased table turnover rate with efficient floor management.
  • Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
  • Cultivated a positive work environment by fostering team spirit amongst staff.
  • license holder of restaurant
  • managed budget and stock control
  • managed health and safety of building

Began as Assistant manager at Cafe Rouge in Dorking and tranferred to Reigate Cafe Rouge as Manager.

Education

Higher National Diploma - Hotel and catering management

Guildford College of Technology
Guildford, Surrey
09/1988 - 06/1991

Skills

  • Good communications skills
  • Remain calm and professional under pressure
  • knowledge sharing
  • motivational

Accomplishments

I was recently nominated for recognition of the work that I had carried out with complex safeguarding cases and challenging issues at the site where I work.Along with the support that I give to the rest of the team.

I received an outstanding audit and was complemented on the excellent management of the site that I work at.

i volunteer with Chapter One Reading through the NSPCC, supporting a child with his reading. I have found this so rewarding.

Affiliations

  • I am a member of the wild choir, we are a natural voice choir and sing out in nature
  • I volunteer at Wildlife aid, feeding the injured and poorly animals readying fir release
  • I am passionate about nature and the outdoors and love hiking, wild camping. And hanging out at my allotment.

Timeline

LiveSmartManager

Clarion Housing Group
2011.06 - Current

Agency Chef

Jade Recruitment
2010.12 - 2011.06

Head Chef

South Street Wine Bar
2008.06 - 2010.12

Chef

Priory Group
2006.10 - 2008.06

PA

Rene Newman
2003.09 - 2004.06

Restaurant Manager

Cafe Rouge
1997.06 - 2003.07

Higher National Diploma - Hotel and catering management

Guildford College of Technology
09/1988 - 06/1991
Fiona Smith