Fiona Ritchie
Souldrop,Herefordshire
Summary
A skilled professional with expertise in book writing, articulate expression, and web content generation. Proficient in word processing software and adept at video script crafting and ghostwriting. Demonstrates exceptional talent in script writing and speech crafting, complemented by strong document editing skills. Self-motivated with a keen eye for detail, aiming to leverage these competencies to produce compelling written content across various media platforms.
Overview
34
34
years of professional experience
6
6
years of post-secondary education
Work history
Writer
Self employed
Souldrop, Bedford
2020.01 - Current
- Participated in brainstorming sessions; contributed unique ideas for new article directions.
- Ensured authenticity of content by fact-checking every piece written.
- Developed narrative structures for successful novel series.
- Crafted persuasive sales pitches, increasing product interest.
- Facilitated understanding of complex topics through simplified explanations.
- Responded and incorporated feedback and constructive criticism to improve written content.
- Prepared easily understood, clear and complete user manuals and guides for consumers.
- Applied subject matter expertise and writing skills to create educational brochures and handbooks.
- Wrote engaging speeches for conferences and also personal occasions
- Adhered to style guidelines to ensure consistency throughout all work produced.
- Enhanced brand visibility through crafting compelling marketing copy.
Oral Care Advisor
Inspiration Pharma
Souldrop, Bedford
2016.04 - 2020.01
- Carried out day-to-day duties accurately and efficiently.
- Created plans for teams and individuals to maximise end results and best practice.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Oral Care Manager
RIS Products
Stevenage, Hertfordshire
2011.09 - 2016.04
- Created individualised care plans, ensuring personalised attention to each resident or team who would be delivered the care.
- Enhanced team collaboration with regular team meetings and feedback sessions.
- Studied hospital and team protocols to ensure good working practice in compliance with established guidelines
- Coordinated daily work schedules and plans for teams cross the UK
- Facilitated acceptance of products onto hospital formularies through collaboration with pharmacy teams.
- Introduced innovative products and brands from global markets to enhance UK distribution portfolio.
Oral health care specialist
Anglian Pharma
Welwyn Garden City, Hertfordshire
2004.04 - 2011.09
- Established sales team from ground up.
Sourced leads to generate new business opportunities and consistent orders. Assisted in creating a structured approach to lead management. - Transformed fledgling business into one of UK's leading brands.
- Developed comprehensive oral care guidelines to enhance patient management across NHS teams and wards throughout the UK.
- Drove exponential sales growth over seven consecutive years.
- Collaborated with individuals to identify specific strengths and tailor training programmes for optimal sales effectiveness.
Croupier and casino Inspector
London Clubs
London, London
1992.06 - 2004.04
- Assisted in training new croupiers, sharing best practices and techniques.
- Learnt to deal and then inspect roulette, blackjack and punto banco working up from the West End to Mayfair casinos
- Selected to work on the QE2 on a world cruise
- Facilitated high-stakes games to ensure accurate payment of winnings.
- Develop training method for new recruits to facilitate application of mental arithmetic in personalised ways.
Education
A-Levels - Standard A level
Camborne Technical Collage
Camborne, Cornwall 1976.09 - 1978.05
CSEs - Standard O level
St. Ives Belyairs School
St Ives, Cornwall 1971.09 - 1976.07
Skills
- Book writing
- Articulate expression
- Word processing software proficiency
- Web content generation
- Video script crafting
- Script writing talent
- Self-Motivated working
- Speech crafting proficiency
- Editing documents
- Ghostwriting
Affiliations
- Volunteering as a committee member to organise biannual fetes for charity fundraising events
- Creating funny speeches for friends attending special occasions
- Decluttering spaces that people have been putting off
Timeline
Writer
Self employed
2020.01 - Current
Oral Care Advisor
Inspiration Pharma
2016.04 - 2020.01
Oral Care Manager
RIS Products
2011.09 - 2016.04
Oral health care specialist
Anglian Pharma
2004.04 - 2011.09
Croupier and casino Inspector
London Clubs
1992.06 - 2004.04
A-Levels - Standard A level
Camborne Technical Collage
1976.09 - 1978.05
CSEs - Standard O level
St. Ives Belyairs School
1971.09 - 1976.07