Summary
Work history
Education
Skills
Custom Section
Affiliations
Timeline
Generic

Fiona Kilburn

Buxton,UK

Summary

Accomplished professional with expertise in software and workflow testing, documentation, and issue logging. Demonstrates strong analytical problem-solving skills and excels in regression, functional, and unit testing. Proficient in data accuracy and validation, user acceptance testing support, and clear communication with stakeholders. Adept at working independently under pressure while prioritising tasks effectively. Experienced in understanding clinical workflows and producing test scripts to ensure seamless system integration. Committed to maintaining accurate documentation and advocating for EPR adoption to enhance clinical processes.

Work history

Assistant Practitioner (Band 4), Microbiology Department

Stepping Hill Hospital
  • Work daily with structured, process-driven workflows requiring accuracy and adherence to strict protocols-directly transferable to EPR testing.
  • Maintain detailed documentation, track data across multiple systems, and escalate issues appropriately.
  • Follow step-by-step procedures, validate results, and ensure outcomes are recorded accurately.
  • Support audits, quality assurance, and compliance-mirroring the discipline required for structured testing cycles.
  • Communicate technical information clearly to clinical and non-technical colleagues.
  • Work independently, managing workload under pressure and adapting to changing priorities.

Laboratory Assistant

  • Followed detailed protocols and documented results accurately.
  • Supported testing-like processes including quality checks and validation steps.
  • Maintained organised records and contributed to data tracking.

Associate Practitioner

  • Managed sample documentation and system updates with high accuracy.
  • Worked across multidisciplinary teams, supporting safe and efficient workflows.
  • Demonstrated strong analytical and problem-solving skills.

Contact Centre Resource Planner

  • Used advanced spreadsheets to analyse data, forecast demand, and manage complex workflows.
  • Prioritised tasks in a fast-moving environment-essential for testing cycles.
  • Communicated operational information clearly and concisely.

Education

BEng (Hons) - Civil Engineering

University (Name optional)

Skills

  • Software & workflow testing
  • Documentation & issue logging
  • Analytical problem-solving
  • Regression, functional & unit testing
  • Data accuracy & validation
  • User acceptance testing support
  • Clear communication with stakeholders
  • Working independently under pressure
  • Prioritisation & time management
  • Understanding clinical workflows
  • Producing test scripts & crib sheets
  • Escalation & governance reporting
  • Running detailed test scripts across multiple scenarios
  • Supporting UAT and guiding users through testing
  • Documenting test results, issues, resolutions & priorities
  • Testing enhancements, changes, and data migration
  • Working to strict deadlines and testing cycles
  • Communicating complex system behaviour clearly
  • Providing advice and guidance to colleagues
  • Maintaining accurate, Trust-standard documentation
  • Understanding clinical processes and future-state workflows
  • Acting as an advocate for EPR adoption and new ways of working

Custom Section

  • Working Together for Patients, My work directly supports safe diagnostics, and I understand how system accuracy impacts patient outcomes.
  • Respect & Dignity, I work collaboratively with clinical and non-clinical colleagues, respecting their expertise and pressures.
  • Commitment to Quality of Care, I follow processes rigorously, maintain high data accuracy, and escalate issues that could affect safety.
  • Compassion, I recognise that behind every sample and workflow is a patient relying on us to get it right.
  • Improving Lives, I look for ways to streamline processes and reduce errors through better data handling and workflow organisation.
  • Everyone Counts, I ensure fairness, accuracy, and consistency in all technical and documentation tasks.

Affiliations

  • bagging wainwrights, updating my camper, charity,

Timeline

Assistant Practitioner (Band 4), Microbiology Department

Stepping Hill Hospital

Laboratory Assistant

Associate Practitioner

Contact Centre Resource Planner

BEng (Hons) - Civil Engineering

University (Name optional)
Fiona Kilburn