Fiona Hussain
Cheadle,Cheshire
Summary
Accomplished professional with expertise in collective bargaining, industrial relations strategies, and union liaison. Demonstrates proactive engagement and tactful assertiveness in employee advocacy and leadership influence. Skilled in policy interpretation, mediation expertise, and data analysis techniques, with a strong foundation in employment law compliance and GDPR knowledge. Adept at strategic planning, conflict resolution, and public speaking, complemented by resilience under pressure. Career goals include advancing strategic AI driven initiatives that enhance organisational effectiveness and employee relations.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
Work history
Industrial relations officer
British Medical Association
Home worker
05.2007 - Current
- Spearheaded negotiation strategies that enhanced collective agreements benefiting all doctor grades, by enhancing national terms on annual leave policies for SAS doctors in Oswestry.
- Advocated for employment rights through individual representation when required. Successfully negotiated favourable contractual settlement for GPs in Shrewsbury.
- Functioned as the primary officer for BMA, addressing employment practice concerns with NHS trusts and external providers to cultivate trust and confidence. In Stoke on Trent, I am the officer who can deal with queries on any grade of doctor.
- Delivered presentations to diverse stakeholders and large audiences on BMA's employment position. I write, design and deliver my presentations.
- Facilitated recruitment of new members and representatives across the Midlands region. Successfully recruited hundreds of new members to the BMA.
- Orchestrated training for new representatives to ensure effective participation in industrial relations. Feedback from the last event in September was excellent from 15/16 delegates.
- Drove technological innovations in industrial relations processes, testing AI integration for compliance. My feedback shaped design and implementation.
Employment adviser
British Medical Association
Home worker
12.2004 - 05.2007
- Fostered strong employer connections by attending networking events regularly. Led partnership discussions with employers.
- Nurtured positive working environment by addressing workplace issues promptly.
- Ensured compliance of employment practices, maintaining high professional standards.
- Advised members throughout conduct and capability review cases.
- Handled high-volume client caseloads in seeking and securing work. Caseload management of over 60 members at any one time.
- Managed high-risk, complex member cases with sensitivity, achieving positive outcomes.
- Maintained up-to-date knowledge of HR legislation for continued regulatory compliance.
Education
Legal Practice Course - Law
College of Law
Chester, Cheshire 09.2003 - 07.2004
LLB - Law
University of Leicester
Leicester 09.1999 - 06.2002
A-Levels - English Literature, History, Sociology, General Studies
Rainford High School
St Helens, St. Helens 09.1997 - 06.1999
GCSEs - English, Maths, Science, History, Religious Education, French, IT
Rainford High School
Rainford, St. Helens 09.1995 - 06.1997
Skills
- Collective bargaining
- Industrial relations strategic planning
- Proactive engagement
- Tactful assertiveness
- Employee advocacy
- Leadership influence
- Policy interpretation
- Mediation expertise
- Data analysis techniques
- Event planning
- Policy development
- Legal document preparation
- Resilience under pressure
- Employment law compliance
- Public speaking
- Conflict Resolution
Affiliations
- Keen gardener, detailed knowledge of all plants
- Supporter of Wigan rugby league
- Traveller of the world
References
References available upon request.