Fiona Earnshaw

• Providing efficient and effective support to management and staff whilst maintaining the financial systems and procedures
• Processing requisitions, purchase orders, and supplier invoices efficiently and administer the procurement of supplies and services
• Dealing directly with suppliers and customers, in person, via telephone or email, and handling queries promptly.
• Producing and monitoring department budgets for staff and highlighting instances of potential overspending.
• Supporting all staff with finance and admin-related requests.
• Executing weekly payment runs efficiently.
• Being responsible for the credit card use, receipting spend and reconciling monthly credit card statements
• Maintaining and creating spreadsheets to ensure accessibility for senior management.
• Safeguard cash and maintain secure access to safe key.
• Monitoring income received and embarking on debt recovery where appropriate
• Undertake routine clerical duties within the office including responsibility for incoming/outgoing post
• Facilitating smooth financial operations across departments.

• Expedited office efficiency by managing incoming and outgoing correspondence.
• Procured essential office supplies, contributing to the smooth running of daily tasks.
• Streamlined administrative processes to improve productivity..
• Liaised effectively with clients and stakeholders, establishing strong business relationships.
• Handled confidential documents discreetly ensuring security at all times.
• Fielded telephone calls professionally, ensuring customer satisfaction.
• Supported timely and accurate administrative task completion.
• Decreased corporate costs by researching pricing, ordering and maintaining office equipment.
• Managed all transactions and tasks regarding petty cash and purchase orders.
• Provided administrative support, including processing purchase orders, service contracts and financial reports.
• cash handling
• Oversaw office inventory ordering, requisitions and stocking.
• Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
• Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
• Utilised Microsoft Excel to manage spreadsheets and deliver specialised reports on company metrics.
• Greeted and directed incoming visitors and clients to reduce wait times and increase satisfaction.
• Addressed incoming requests for information, inquiries, and complaints.

Provided emergency daily cover for reception, admin or classroom assistant within primary and secondary schools in the local area

• Assisting in exam set up, ensuring an organised and conducive environment for candidates in a group setting or one to one
• Collecting completed scripts after each examination, maintaining orderliness and preventing loss of papers.

Time taken from the workplace to raise children

General office administration duties and support to the senior managers