Fiona Cooper
Bury St Edmunds,Suffolk
Summary
Dedicated care professional with strengths in patient support, family communication and end-of-life care. Handles hygiene, feeding, mobility and pressure area care with calm judgement. Builds trust through respectful, individualised support and accurate record keeping.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Nursing Care Assistant
NHS
Bury St Edmunds, Suffolk
02.2023 - Current
- Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
- Monitored vital signs, such as blood pressure and temperature, and reported significant changes to nursing staff.
- Aided in bathing, dressing and general mobility.
- Measured blood pressure, pulse rate and oxygen level as part of physical assessments.
- Bathed, changed and fed patients to ease discomfort and support basic caring needs.
- Provided high-quality patient care, including washing, dressing, and assisting with personal hygiene to maintain dignity.
- Lifted and assisted patients to help with mobility problems.
- Maintained excellent patient relationships by going the extra mile to attend to their needs and provide ongoing support.
- Positioned and transported patients in wheelchairs or on movable beds.
- Assisted patients with mobility issues, using hoists and support techniques to prevent injuries.
- Turned and adjusted position of patients for patient comfort and to avoid bed sores.
- Assisted in wound care management, following strict protocols to aid healing and prevent infection.
- Implemented infection control procedures rigorously to minimise risk of cross-contamination.
- Administered medication under supervision, adhering strictly to prescribed dosages and timing schedules.
- Delivered compassionate end-of-life care, offering emotional support to both patients and their families.
- Calculated food and liquid intake and recorded vital statistics on database for patient monitoring.
- Responded to audible and visual cardiac alarms to address needs of patients.
- Delivered compassionate end-of-life care, respecting the dignity and wishes of the patient and supporting families.
- Assisted with daily living activities, including personal hygiene, dressing, and eating, to promote patient comfort.
- Participated in training sessions and workshops to continuously improve care skills and knowledge.
Disability Support Worker
Fitzroy
Bury St Edmunds, Suffolk
05.2016 - 01.2023
- Assisted individuals with disabilities in completing daily living tasks, promoting independence and dignity.
- Built trusting relationships by demonstrating deep understanding of requirements and providing attentive support.
- Provided emotional support and companionship, fostering a trusting and supportive relationship with clients.
- Kept spaces clean and organised, handling linens, clothes washing and basic housekeeping.
- Offered guidance to clients on nutrition and exercise, encouraging healthy lifestyle choices.
- Supported client mental health with reading, games and activities.
- Responded promptly to emergencies, providing first aid and contacting emergency services when required.
- Organised schedules of medications, meals, medical appointments.
- Supported high-care clients during mealtimes by offering feeding assistance.
- Supported clients in developing communication skills, using alternative communication methods when necessary.
- Completed activities of daily living for clients unable to manage personal hygiene.
- Aided clients with morning and evening routines to help establish independence and autonomy.
- Accompanied service users to hospital appointments, community events and ad-hoc errands, providing safety and support.
- Organised recreational and educational activities tailored to clients' interests and abilities, enhancing their quality of life.
- Maintained supply of healthy ingredients, snacks and meal options for clients.
- Offered meaningful, individualised support and companionship by nurturing client relationships to maintain positive wellbeing.
- Supported clients during outings and appointments, providing transportation and mobility assistance.
- Promoted client independence while carrying out sensitive duties, such as showering and dressing.
- Helped clients maintain social connections, transporting to personal meetings or on outings.
Education
NVQ Level 3 - Health and Social
Fitzroy
Suffolk01-2018
NVQ Level 2 - Childcare and Education
West Suffolk College
Suffolk01-2009
Skills
- Patient care
- Personal care
- Care planning
- Infection control
- Vital signs monitoring
- Safe transfers
- Oxygen monitoring
- Patient communication
- Family support
- Dignity preservation
- Team coordination
- Positive attitude
- Personal care tasks
- Vital signs measurement
- Patient handling and positioning
- Patient relationship building
- Hoist operation
- Basic life support
- Infection control techniques
- Feeding assistance
- Housekeeping
- Time management in healthcare
- End-Of-Life care understanding
- Disability support
- Calm under pressure
- Professionalism
- Manual handling
- First Aid
- Pressure area care
- Bedmaking
- Empathy and compassion
Certification
Care certificate certified with the NHS
- Level 3 NVQ Health and Social care
- Drivers Licence
Hobbies and interests
I enjoy keeping fit, walking and cycling. I like to relax by reading books, listening to birds while out on walks eg Lackford lakes, building Lego, playing darts and catching up with friends and family
Timeline
Nursing Care Assistant
NHS
02.2023 - Current
Disability Support Worker
Fitzroy
05.2016 - 01.2023
NVQ Level 3 - Health and Social
Fitzroy
NVQ Level 2 - Childcare and Education
West Suffolk College