Fiona Barber

Assisting customers , ensuring satisfaction and repeat business.

• Helping in the setup of special events and promotional activities within the store.
• Processing online orders accurately and promptly for improved e-commerce service delivery .
• Handling cash register operations efficiently, minimising queue lengths at checkouts.
• Maintaining clean shop floor, promoting a welcoming environment.
• Participating in seasonal sale preparations by arranging promotional displays strategically.
• Guiding customers towards appropriate products based on their preferences, boosting overall satisfaction.

• Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
• Answered inbound phone calls, resulting in excellent customer service provided to clients.
• Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.

• Ensured smooth operation of the restaurant by delegating tasks effectively.
• Managed team rosters to maintain optimal customer service levels.
• Maintained high standards of cleanliness and hygiene within the restaurant premises.
• Organised special events such as birthdays or corporate gatherings, providing excellent hospitality services.
• Built loyal customer base by creating welcoming environment with top quality service.
• Coordinated with kitchen staff for seamless table service during peak hours.