Finnley Higgins

Southend-on-Sea,Essex

Summary

A motivated and enthusiastic further education graduate, with a strong foundation in media, social media and technology, while maintaining employment as a manual labourer. I am offering a blend of creativity, digital experience and adaptability.

Skilled in content creation, I am able to use a range of digital tools to communicate effectively and to engage in both colleagues and clients. Equally, I am skilled in practical and physically demanding duties from my time working as a porter. This has enabled me to work well both independently and as a part of a team to deliver high quality results in any career role.

Overview

year of professional experience

years of post-secondary education

Work history

Porter

Roslin beach hotel

Essex, Essex

09.2024 - 09.2025

Assisted guests with luggage to ensure comfortable stay
Responded swiftly to requests for porter services from various departments.
Coordinated with other staff members effectively for seamless operations.
Provided excellent customer service for enhanced satisfaction.
Provided support during peak arrival and departure times, managing multiple tasks at once and effectively managing my time.
Ensured smooth operation by maintaining stock of supplies in work areas.
Kept premises clean and tidy, fostering aesthetically pleasing surroundings.

Education

A-Levels - Media and Technology

USP College

South Benfleet, Essex

09.2023 - 05.2025

GCSEs - GCSE's

Southchurch High School

Southend-on-Sea

09.2018 - 06.2023

Skills

Customer service excellence
High level of organization and time management
Strong work ethic
Clear and confident communication within a multidisciplinary team

Skilled in building a strong rapport with clients, staff and colleges
Proactive problem-solving and adaptability to resolve challenges quickly
Adept with softwares such as Windows (Power point, Word) and Adobe ( Premier Pro, Photoshop)

Timeline