Summary
Overview
Work history
Education
Skills
Timeline
Hobbies and Interests
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Finn Henderson

Paignton,Devon

Summary

Restaurant professional with experience in delivering exceptional customer service and managing high-pressure environments. Skilled in taking orders, serving food and beverages, handling transactions, and ensuring customer satisfaction. Capable of working collaboratively with kitchen staff to ensure timely and accurate service. In the third year of a Film degree for Falmouth University, with flexible working hours and a persistently postive attitude.

Overview

6
6
years of professional experience

Work history

Restaurant Cashier/Waiter

Pepper's Pizza
, Cornwall
09.2023 - Current
  • This job has aided me in improving my customer care skills, ensuring people have the best experience when buying pizza, and often continuing conversation with them as I work proficiently.
  • When busy, I am still able to efficiently fulfil orders while taking more over the phone, via two delivery apps, and in person. This is in addition to keeping ingredients replenished and cooked pizzas sliced.
  • Cleaned, sanitised, and organised restaurant and front of house areas.
  • Worked with the surrounding community and other shops to provide incentives to visit, as well as maintaining friendly relations with them.

Barman and Waiter

Ye Olde Smokey House
, Devon
05.2021 - 12.2023
  • I worked as a barman and waiter while at home, performing manager-like duties and providing guidance and assistance to both customers and colleagues, ensuring a healthy work environment, and a positive experience for all.
  • With the work conditions being stressful at times, I handled the pressure on the till, behind the bar, and in the restaurant very well.
  • I have built up a plethora of knowledge in front-of-house hosting large functions, such as christenings and wakes, as well as gaining an understanding of the technicalities of pint pouring, with barrel changes and pipe cleaning, all whilst keeping a clean workspace.

Waiter

Occombe Farm Cafe
, Devon
09.2020 - 01.2021
  • This job ended due to the site being closed for construction, yet I felt I made a positive change within the short time that I worked there, making friends among the staff and customers alike.
  • I took both weekends and weekdays when I was free to do so, helping out behind the counter with orders and service, and keeping the workplace in as pristine a condition as possible with Covid-19 in mind.

Restaurant Waiter

Cantina Restaurant
, Devon
06.2019 - 01.2020
  • As a first job, Cantina Restaurant provided a fast-moving and slightly stressful time, but it readied me for a further career in hospitality.
  • In the peak of summer, I catered to well over 50 covers a shift, taking orders and running food with a small team of four.

Education

Bachelor of Arts - Film

Falmouth University

Foundation Degree in Arts - Film & Media

Totnes Art & Foundation Course

Skills

  • Friendly and polite
  • Customer Service
  • Multi-tasking
  • Memory
  • Patient and calm nature
  • Positive and approachable

Timeline

Restaurant Cashier/Waiter

Pepper's Pizza
09.2023 - Current

Barman and Waiter

Ye Olde Smokey House
05.2021 - 12.2023

Waiter

Occombe Farm Cafe
09.2020 - 01.2021

Restaurant Waiter

Cantina Restaurant
06.2019 - 01.2020

Bachelor of Arts - Film

Falmouth University

Foundation Degree in Arts - Film & Media

Totnes Art & Foundation Course

Hobbies and Interests

  • Drumming
  • Founder and President of the FESU Pool and Snooker Society
  • Volleyball
  • Badminton
  • Talking with new people

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Finn Henderson