Finn Grais
Shipley,Please select a region, state or province.
Summary
Retail Professional experienced in up-selling, cross-selling, and customer service. Enhanced customer satisfaction through effective teamwork and by creating inviting store atmospheres. Committed to continuous skill development in retail while ensuring optimal inventory management and a reliable service-oriented approach.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Assistant landscaper
DWR Landscapes
Menston, Bradford
02.2025 - Current
- Assisted in the construction of patios, fences, and decks to transform outdoor spaces.
- Collaborated with senior landscapers on major projects to achieve desired results.
- Utilised a variety of hand tools and machinery whilst adhering to safety protocols at all times.
- Ensured regular maintenance of equipment for efficiency and longevity.
- Observed various health and safety regulations during operations – maintained safe working environment.
- Took part in job site clean-up tasks after project completion for pristine presentation and client approval.
- Lifted and moved heavy items in line with health and safety policies.
Retail worker
Mortens Ironmongers
Ilkley, Bradford
03.2024 - 11.2024
- Liaised with suppliers regularly for timely delivery of products,.
- Managed customer complaints by addressing concerns professionally.
- Offered personalised service to each shopper, driving repeat business.
- Followed company policies and guidelines strictly maintaining standards of operation.
- Managed inventory levels effectively to minimise out-of-stock situations.
- Assisted customers with product selection, leading to improved customer satisfaction.
Restaurant waiter
The Endless Kettle
Keighley, Bradford
01.2023 - 02.2024
- Enhanced customer dining experience through attentive, personalised service.
- Delivered prompt, efficient service, contributing to high customer satisfaction.
- Demonstrated clear communication skills whilst accurately taking orders from guests.
- Navigated busy dinner rushes without compromising quality of service.
- Perfected the art of upselling beverages and desserts for profit maximisation.
- Ensured cleanliness and organisation of assigned tables for a comfortable environment.
Education
Higher National Diploma - Music Performance & Production
Leeds City College
Leeds 09.2024 - 06.2026
GCSEs - GCSE Studies
Sir Titus Salts Grammar School
Saltaire, Bradford 09.2019 - 06.2024
Skills
- Up-Selling and cross-selling techniques
- Promotional material creation
- Computer literacy
- Stock rotation procedure familiarity
- Inventory management awareness
- Landscape maintenance
- Time management expertise
- Fashion awareness
- Punctuality and reliability
- Service mindedness
- Client relations
Affiliations
- Musically Inclined
- Fitness and personal health
Certification
Completed training as pat of my current Landscaping labourer job including health and safety, risk assessments, first aid and safety manouvers
References
References available upon request.
Timeline
Assistant landscaper
DWR Landscapes
02.2025 - Current
Higher National Diploma - Music Performance & Production
Leeds City College
09.2024 - 06.2026
Retail worker
Mortens Ironmongers
03.2024 - 11.2024
Restaurant waiter
The Endless Kettle
01.2023 - 02.2024
GCSEs - GCSE Studies
Sir Titus Salts Grammar School
09.2019 - 06.2024