Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Finn Grais

Shipley,Please select a region, state or province.

Summary

Retail Professional experienced in up-selling, cross-selling, and customer service. Enhanced customer satisfaction through effective teamwork and by creating inviting store atmospheres. Committed to continuous skill development in retail while ensuring optimal inventory management and a reliable service-oriented approach.

Overview

3
3
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Assistant landscaper

DWR Landscapes
Menston, Bradford
02.2025 - Current
  • Assisted in the construction of patios, fences, and decks to transform outdoor spaces.
  • Collaborated with senior landscapers on major projects to achieve desired results.
  • Utilised a variety of hand tools and machinery whilst adhering to safety protocols at all times.
  • Ensured regular maintenance of equipment for efficiency and longevity.
  • Observed various health and safety regulations during operations – maintained safe working environment.
  • Took part in job site clean-up tasks after project completion for pristine presentation and client approval.
  • Lifted and moved heavy items in line with health and safety policies.

Retail worker

Mortens Ironmongers
Ilkley, Bradford
03.2024 - 11.2024
  • Liaised with suppliers regularly for timely delivery of products,.
  • Managed customer complaints by addressing concerns professionally.
  • Offered personalised service to each shopper, driving repeat business.
  • Followed company policies and guidelines strictly maintaining standards of operation.
  • Managed inventory levels effectively to minimise out-of-stock situations.
  • Assisted customers with product selection, leading to improved customer satisfaction.

Restaurant waiter

The Endless Kettle
Keighley, Bradford
01.2023 - 02.2024
  • Enhanced customer dining experience through attentive, personalised service.
  • Delivered prompt, efficient service, contributing to high customer satisfaction.
  • Demonstrated clear communication skills whilst accurately taking orders from guests.
  • Navigated busy dinner rushes without compromising quality of service.
  • Perfected the art of upselling beverages and desserts for profit maximisation.
  • Ensured cleanliness and organisation of assigned tables for a comfortable environment.

Education

Higher National Diploma - Music Performance & Production

Leeds City College
Leeds
09.2024 - 06.2026

GCSEs - GCSE Studies

Sir Titus Salts Grammar School
Saltaire, Bradford
09.2019 - 06.2024

Skills

  • Up-Selling and cross-selling techniques
  • Promotional material creation
  • Computer literacy
  • Stock rotation procedure familiarity
  • Inventory management awareness
  • Landscape maintenance
  • Time management expertise
  • Fashion awareness
  • Punctuality and reliability
  • Service mindedness
  • Client relations

Affiliations

  • Musically Inclined
  • Fitness and personal health

Certification

Completed training as pat of my current Landscaping labourer job including health and safety, risk assessments, first aid and safety manouvers

References

References available upon request.

Timeline

Assistant landscaper

DWR Landscapes
02.2025 - Current

Higher National Diploma - Music Performance & Production

Leeds City College
09.2024 - 06.2026

Retail worker

Mortens Ironmongers
03.2024 - 11.2024

Restaurant waiter

The Endless Kettle
01.2023 - 02.2024

GCSEs - GCSE Studies

Sir Titus Salts Grammar School
09.2019 - 06.2024
Finn Grais