Summary
Overview
Work history
Education
Skills
Hobbies and Interests
Timeline
Generic

Finley Valvo

Cardiff,baarry

Summary

Dedicated professional with a proven track record in customer support excellence and conflict resolution. Demonstrates exceptional time management, adaptability, and stress management skills. A motivated self-starter with rapid learning ability, committed to collaborative teamwork and effective conflict mediation. Holds a valid driver's license and seeks to leverage these competencies towards achieving career growth in dynamic environments.

Flexible Customer Assistant with professional experience delivering outstanding service within high-volume retail environment. Diligently processing deliveries, maintaining optimum stock levels and ensuring exceptional customer care at all times.

Offering strong interpersonal skills and commitment to customer satisfaction. Knowledgeable about managing customer inquiries, resolving complaints, and providing helpful assistance. Ready to use and develop communication, problem-solving, and teamwork skills.

Positive and proactive, well-suited for Customer Assistant role. However hungry for new career paths. Possesses strong communication and problem-solving skills, alongside natural ability to build rapport with customers. Committed to enhancing customer satisfaction and driving positive outcomes for business.

Overview

4
4
years of professional experience

Work history

Customer Assistant/cashier

Lidl
, Barry
06.2023 - Current
  • facilitated stock checking
  • further developed interpersonal/social skills with the public
  • Communicated daily offers to customers, promoting in-store deals and discounts.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.

Customer Advisor

Argos
, Barry
10.2022 - 01.2023
  • developed skills in till operation
  • operated stock checking systems
  • accurately received, counted and exchanged cash with customers

Front of House Team Member

JD wetherspoons
, Barry
07.2021 - 01.2022
  • provided exceptional customers service by listening to requests of customers, and doing the most within my power to cater to their needs.
  • maintained the house to a proper standard of hygiene, and organisation by cleaning social areas and rest rooms.
  • managed to negotiate and please unsatisfactory/ irate customers.

Education

St davids catholic college Pen y lan

GCSEs -

St Richard Gwyn R.C. High School
Barry, ANS

Skills

  • Customer support excellence
  • Motivated self-starter
  • Collaborative teamwork
  • Rapid learning ability
  • Valid driver's license
  • Conflict resolution
  • Time management
  • Adaptability
  • Stress management
  • Conflict mediation

Hobbies and Interests

  • boxing teaching the younger beginners the general basics
  • running and general fitness
  • hiking/ appreciating the outdoors

Timeline

Customer Assistant/cashier

Lidl
06.2023 - Current

Customer Advisor

Argos
10.2022 - 01.2023

Front of House Team Member

JD wetherspoons
07.2021 - 01.2022

St davids catholic college Pen y lan

GCSEs -

St Richard Gwyn R.C. High School
Finley Valvo