Finley Jagger

During my apprenticeship as a Business Administrator, I gained hands-on experience in supporting day-to-day business operations, while developing a strong foundation in administrative processes. My key responsibilities included:

• Assisted in managing administrative tasks such as data entry, document management, and updating records to ensure efficient office operations.

• Coordinated internal and external communications, including handling emails, phone calls, and correspondence on behalf of the team.

• Provided support in scheduling meetings, managing calendars, and booking travel arrangements for senior staff members.

• Processed invoices, tracked expenses, and maintained accurate financial records, contributing to the smooth running of the company's financial operations.

• Assisted in preparing reports, presentations, and spreadsheets for management, ensuring all documents were accurate and professionally presented.

• Supported project coordination by organising files, updating project timelines, and liaising with various departments to ensure seamless workflow.

• Learnt and applied office software, including word processing, spreadsheets, and database management tools, to carry out daily tasks efficiently.

Through this apprenticeship, I developed essential administrative and organisational skills, enhanced my ability to work in a team, and gained valuable experience in supporting the operational needs of a business environment.

My main role during this period of time was project management. I was responsible for overseeing the planning, execution, and completion of projects within scope, time, and budget. I coordinated with teams, managed resources, and ensured clear communication between stakeholders to deliver successful outcomes. My focus was on meeting project goals, mitigating risks, and maintaining high-quality standards throughout the project lifecycle.

In my role as a Steel Erector, I was responsible for the installation and assembly of industrial storage systems in various commercial and industrial environments. My key responsibilities included:

• Successfully installed a wide range of racking systems, including pallet racking, cantilever racking, and shelving units, adhering to detailed technical drawings and project specifications.

• Assembled and installed mezzanine floors, ensuring structural integrity and compliance with safety standards.

• Used a variety of hand and power tools to secure and adjust storage systems, ensuring precise alignment and maximum space utilization.

• Collaborated closely with site supervisors, engineers, and project managers to ensure timely completion of installation projects.

• Conducted safety inspections and ensured that all work adhered to health and safety regulations, minimising on-site hazards.

• Managed on site logistics, including organising materials and coordinating with team members to optimise workflow and project efficiency.

This role developed my expertise in industrial installations and strengthened my ability to work efficiently under tight deadlines, while maintaining high standards of safety and quality.

As a bartender at a rugby club, I was responsible for serving drinks, and providing excellent customer service in a fast-paced environment. I managed bar operations during events, handled cash transactions, and maintained stock levels. My role also involved engaging with customers, ensuring a friendly atmosphere, and working efficiently during busy periods such as match days and events.