Jane Jack

• I counselled over 30 men and women who had different personal issues, from panic attacks to drug abuse to historical sexual abuse and suicidal ideation.
• Created a safe environment for conversations about sensitive topics such as trauma or abuse.
• Demonstrated empathy and understanding during crisis interventions, ensuring safety and stability for clients.
• Conducted extensive research to deepen knowledge of counselling theories.
• Fostered trusting relationships by conducting one-to-one counselling sessions.
• Assessed clients' mental health needs using appropriate diagnostic tools.
• Advocated on behalf of clients where needed, reinforcing their autonomy and rights.
• Managed emotionally charged situations, providing immediate therapeutic support.
• Ensured client confidentiality with meticulous record-keeping practices.
• Referred clients to external support services when necessary, enhancing their access to help.
• Developed personalised treatment plans to assist in overcoming personal challenges.
• Improved communication skills through active listening exercises.
• Utilised various therapeutic techniques to facilitate clients' self-discovery journey.
• Engaged in regular supervision meetings to ensure optimal client care standards.
• Enhanced client self-understanding for increased wellness and healing.
• Committed fully to ongoing learning and development within the field of counselling.
• Maintained high ethical standards whilst upholding the BACP Code of Ethics.
• Helped clients to master grounding techniques and coping skills to navigate emotional challenges between sessions.
• Cultivated safe and welcoming environment to build client rapport and offer top-quality support.
• Documented client data from interviews and sessions, maintaining compliance with privacy requirements to safeguard personal data.
• Offered trauma-informed crisis interventions to support clients in emergent situations.
• Shadowed senior counsellors to master new techniques and learn industry best practices in controlled environment.
• Maintained strict compliance with all ethical and regulatory requirements to safeguard clients and staff.
• Applied person-centred, cognitive-behavioural and mindfulness approaches, adapting techniques to individual preferences.
• Demonstrated ethical conduct, adhering to confidentiality guidelines and maintaining boundaries.
• Assessed clients to identify needs, strengths and challenges, creating tailored treatment plans for positive change.
• Counselled diverse clients on mental health issues, addressing anxiety, depression, relationships, and substance abuse.
• Executed appropriate risk assessment and mitigation strategies.
• Conducted research to stay current with counselling trends and evidence-based practices.
• Maintained confidential case documentation in line with data protection regulations.

• Fostered positive relationships within the school community through mediation and conflict resolution techniques.
• Achieved improved student wellbeing with proactive mental health support.
• Created a safe and supportive environment, resulting in increased trust from fellow students.
• Supported struggling learners through tailored counselling services, improving academic results significantly.
• Conducted group therapy sessions to foster peer support amongst students as part of our course work.

I was a student at this college for a year

• Fostered positive relationships within the school community through mediation and conflict resolution techniques.
• Created a safe and supportive environment, resulting in increased trust from fellow students.
• Collaborated with teachers for abetter understanding of individual student needs.
• Adhered to strict confidentiality protocols to safeguard and accurately store information.

• Participated in weekly team meetings to discuss progress and targets.
• Maintained clean, organised workspace to facilitate efficiency.
• Ensured adherence to safety protocols for a safe working environment.
• Complied with all health and safety regulations for worker welfare.
• Fostered positive relationships with children through professional interactions.
• Enhanced team morale through open communication and constructive feedback.
• Carried out activities in line with the work schedule.
• worked closely with class teachers

• I supported children with their classwork set out by the teacher and supported them in the playground with their peers
• There were also times where the child that was in my care would confide in me if something was worrying them and I would encourage them to come to the right conclusion for themselves.

• I started as a temporary member of staff at Laurieston Day Nursery in 2001, just after I graduated, and went on to several other positions as a temporary member of staff until my maternity leave started.
• After I came back from maternity leave, I was fortunate to get a full-time permanent job in Garscube Nursery, which went on to merge with Cowcaddens Day Nursery.
• This is when I started to get moved around different nurseries and became a peripatetic CDO, and my last job was in Maryhill before I was finally redeployed with a school position at Cleeves Primary and then Ashpark Primary.
• Established a safe and stimulating environment for young children to promote early childhood development.
• Provided emotional support to children with behavioural issues, resulting in improved peer relationships.
• Administered health checks on children regularly, ensuring optimal well-being.
• Participated in continuous professional development courses, keeping up-to-date with industry trends.
• Conducted informative sessions for parents, enlightening them about child development milestones.
• Organised recreational activities to encourage physical fitness amongst youngsters.
• Maintained cleanliness and hygiene within the premises, ensuring a healthy environment for all.
• Developed age-appropriate curriculum that targeted different areas of child development, such as motor skills, language acquisition and social competence.
• Managed challenging behaviour effectively using proven strategies and techniques.
• Participated in continuous professional development courses, keeping up-to-date with industry trends.

• I worked in several childcare establishments
• Both pre school establishments and after school care/playschemes
• I also worked in the USA in summer camp.
• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Increased customer satisfaction by resolving issues.
• Improved efficiency and productivity by acquiring new skills.
• Completed duties to deliver on targets with accuracy and efficiency.