Finlay Stokes

• Applied positive customer service approach to increase satisfaction levels.
• Made sales of merchandise and products
• Helped promote the charity and represented it respectfully
• Made sure arranged entertainment went to plan and met timings

• Deliver faultless cleanliness standards and exceptional guest care.
• Provided secure environments for residents and staff, practising safe systems of work and strictly adhering to regulations.
• Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
• Provided high-quality cleaning services on rooms daily, working efficiently to meet timeframe demands.
• Collected patients food and provided them with any basic care I could provide.

• Taken the following modules- Journalism studies, The Global Business Environment, Sports Studies, Introduction to Economics, The management challenge, Sports Studies 2, Fundamentals of Business Management, Fundamentals of Marketing, Understanding Global Sport, The Organisation of Business, Finance 2, Operations Management, International Business, Managing the consumer experience, Sports Marketing, Entrepreneurship, Responsible Business and Project Management.
• Member of Football and Gaelic Football club
• Vice Captain of football team - which has many responsibilities such as covering the admin of the team, ensuring young players settle in well and connect with other teams.

A's in the subjects, Modern Studies, History, Business Management, PE, Accounting and English.